Hilton Americas - Hotel in Houston
✅ Guests highlight exceptional service, especially mentioning staff members like Ivan Lopez in security and Omar M from valet services for their professionalism and kindness. ✅ The hotel is praised for its cleanliness and spacious, comfortable rooms, with some guests enjoying park views and executive room upgrades. ✅ The location receives top marks for walkability and proximity to key venues like the Toyota Center and Discovery Green, with easy access to multiple restaurants. ✅ Several reviews mention the hotel’s impressive festive decorations and a variety of dining options including well-stocked lobby bars and good breakfast offerings. ✅ Convenient features such as express check-in/out, 24-hour security, and a wide range of on-site amenities like spa, fitness center, and business facilities are appreciated. ❌ Some guests experienced slow check-in service despite Honors membership and occasional issues with bathroom cleanliness, such as hair stains on shower walls. ❌ Valet service has been noted as occasionally slow and rough with cars, causing delays in vehicle retrieval. ❌ One negative review highlighted inflexibility with reservation changes due to weather disruptions, reflecting poor customer service in that instance. ❌ A few guests found the breakfast upgrade cost high, and some felt amenities and concierge services could be improved. ❌ Crowds during peak times can lead to long lines at the in-lobby Starbucks, which may affect guest convenience.
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Description
Hilton Americas - Hotel in Houston is a modern four-star property built in 2003 and renovated in 2012, offering a high standard of comfort and service. It features a variety of room types, including executive suites, wellness rooms, and accessible options, catering to diverse guest needs. The hotel maintains excellent cleanliness and amenities ratings, with guests often praising the spacious rooms and attentive staff. On-site facilities include a fitness center, spa and wellness center, multiple dining options including a restaurant and bar, plus business and meeting facilities. Guests appreciate the 24-hour security, concierge service, and convenient express check-in/check-out. While pets are not allowed, service animals are accepted on request. Overall, the Hilton Americas Houston provides a comprehensive range of services, from laundry to massage and beauty shops, making it well-suited for both business travelers and visitors to downtown Houston.
Location
Located at 1600 Lamar St in downtown Houston, Hilton Americas is within walking distance to the Toyota Center and Daikin Park, making it ideal for sports and event attendees. The hotel is approximately 26 km from George Bush Intercontinental Airport (IAH). Nearby dining options include the Saltgrass Steak House 350 meters away, Biggio's at 390 meters, and the restaurant Гров just 139 meters from the hotel. The location is highly rated for its walkability and proximity to restaurants and Discovery Green park. The hotel also offers free parking and is connected via skywalks to the George R Brown Convention Center, which is convenient for conference visitors.
Tips
- If you plan to attend events at the George R Brown Convention Center, choose Hilton Americas for its direct skywalk connection.
- Consider booking an executive room upgrade to enjoy extra perks including free appetizers during breakfast.
- Arrive early for check-in during busy periods to avoid delays, and be prepared for possible lines at the lobby Starbucks during peak times.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: American, Continental, Gluten-free, Vegan, Vegetarian Opening hours: [Mon - Sun] 06:30-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required This property accepts credit cards, debit cards and cash
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, DinersClub, AmericanExpress, UnionPay, JSB, MasterCard
- Check in time: 15:00-23:30. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Coffeemaker
- Internet
- Taxi booking
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Japanese
- Arabic
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Swimming pool
- Indoor Pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Beauty services
- Spa
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
Hotel virtual tour
Video: Экскурсия по отелю Hilton Americas-Houston || 1000 долларов за ночь в номере отеля
Map
Reviews
The staff, the options, the cleanliness, the energy were like nothing I had ever experienced. Your food and beverage team thought of everything, from additional lobby bars to grab and go breakfast, lunch, and dinner. It was all hands-on deck, with everyone pitching in with smiles on their faces. The service was 5-star, the seating options were plenty, the catering bars were well stocked, and despite the sheer volume of people, nobody was short or rude. I was impressed by all of it and look forward to visiting again in the future.
After I checked out, I realized I had accidentally left behind a A computer, important papers and a few personal items. I live about three hours away, so I called the hotel hoping there was some chance it might still be there.
Ivan personally took care of the situation. He sent security up to the room, worked with the guest who had already checked in, and was able to recover all of my belongings. When I drove back to Houston to pick everything up, my things were carefully wrapped and organized.
What really stood out was Ivan himself. He was incredibly kind, professional, and went out of his way to help. I tried to tip him for the trouble, but he wouldn’t accept it and it was just happy he was able to help me.
Service like this is rare. Ivan Lopez and the security team at Hilton Americas-Houston truly went above and beyond, and I’m very grateful.
What really stood out was the level of service. Every interaction with staff was pleasant and professional. I’d like to specifically thank Omar M from valet services for his exceptional hospitality. He was attentive, quick, and genuinely kind, making our departure smooth and stress-free. His professionalism and friendly attitude truly left a great final impression.
Although I had to check out very early in the morning and couldn’t try the breakfast restaurant, I’m sure it would have been just as satisfying as always, especially with the great view. It was also nice to have several pubs nearby where you can enjoy a good beer.
Cafe and Restaurants near hotel
Frequently asked questions about Hilton Americas - Hotel
What types of rooms are available at Hilton Americas - Hotel?
Room types include Quadruple rooms, Double rooms, various Park View and Executive options, Pure Wellness rooms, Accessible rooms, and several one-bedroom suites such as the Lamar Double Suite and Presidential Double Suite.
Are pets allowed at this hotel?
Pets are not allowed; however, service animals are permitted on request.
Is breakfast included with the room price?
Breakfast is served daily from 06:30 to 10:00 with American, Continental, Gluten-free, Vegan, and Vegetarian buffet options, but it is not included in the room price and must be paid separately at the hotel.
How far is the hotel from the airport?
Hilton Americas - Hotel is approximately 26 kilometers from George Bush Intercontinental Airport (IAH).
Does the hotel offer facilities for business events?
Yes, the hotel has a business center and meeting/banquet facilities suitable for conferences and events.




























































































