Rumi Mini-Hotel Hostel in Bukhara

Avoid This Hotel – Very Unprofessional
Stayed at Rumi Hotel and had a terrible experience.

They do not provide tourist registration, which is mandatory in Uzbekistan. At checkout, they promised to send it later, but never responded.

They also misled us about the room. The room shown during booking was different. At check-in, we were given a storeroom-like room with cleaning items (vacuum cleaner inside).
Highly unprofessional and unreliable. Not recommended for tourists.

⭐ 1/5

Don't stay here, my experience was like a scam. The price listed when booking online doesn't match the price paid at the hostel. They charge double the price, so you'll need to prepare extra funds. They also didn't provide proof of registration. Very poor service, highly not recommended.

I regret choosing to stay at this place—it was truly disappointing. While the location is undeniably good, situated close to major tourist attractions, the advertised "24-hour check-in" option turned out to be completely misleading. Instead of proactively messaging the property, I waited outside the hostel for hours, hoping someone would let me in.

The issues didn’t stop there. On the first night, no blankets were provided. To make matters worse, they charged me extra. Although I managed to get my money adjusted in the next booking, I had to specifically request this. Additionally, I was moved to a better bed with some privacy, as the previous one was a standalone, open bed without a curtain.

As I was leaving, the lady at the reception asked for my passport, which I had already submitted upon arrival. Her behavior was odd, taking several minutes to do something questionable with my passport, all while ignoring my questions. When I asked her for clarification, she rudely responded with, "Don’t create drama here." Such unprofessionalism is unacceptable.

I strongly advise against staying at this hostel. There are far better options out there that value their guests and operate with proper professionalism. A friendly atmosphere is vital for an enjoyable stay, and I hope the management here learns and grows from their shortcomings.

I stayed here because it gets such a good write up in the Lonely Planet and on *********** but was very disappointed. I had a bizarre experience when I arrived and it would not provide a drink, even water (not a language difficulty thing). The room wasn't very nice, (It had a large tub and signs strictly forbidding its use) the wifi was hit and miss. The breakfast was large but there was no choice, which was a waste and the coffee had things floatiing in it.