Wil'que Westlake Hotel & Residences in Hanoi

I stayed at West Lake 254D Hotel and checked in around 1 AM. Even at that hour, the staff were friendly and offered me a better rate than what I had on Agoda, which was a nice surprise.

The room turned out to be more spacious than I expected. The kitchen area is fully set up, so it’s convenient if you need to make simple meals during your stay. The living room, bedroom, and bathroom are all separated in a way that makes the place feel comfortable rather than cramped.

The view of West Lake was the part I enjoyed the most. Waking up and looking out over the water made the stay feel much more relaxing.

The bed was also surprisingly good. I prefer a firmer mattress, and this one suited me perfectly—very comfortable after a long day.

Overall, the hotel isn’t brand new, but it’s clean, well maintained, and the service was genuinely helpful. Considering the price and the location, I was very satisfied and would stay here again.

Its a Budget hotel in Vietnam.Very good for families.

Our family had a week stay. The room was spacious with seperate kitchen, good size bathroom, lounge and bed area which had a Great Lake view on the balcony. Absolute everything was provided like your own home! Wash and dry machine, kitchen supplies and bathroom amenities etc. The room service was great ,you come back with fresh supplies and clean room daily. The staffs were awesome from reception to door/securities. Front drive way is huge. I don’t remember getting wet to get in a cab at anytime. Bit disappointed that our trip is too short that we forgot to try the outdoor pool. Cant wait to book again! So long

Good hotel with friendly staff. If you’re after apartment rooms a little further away from the centre of Hanoi then these are perfect. The breakfast was good.

Yes, the apartment may be dated but the excellent service more than make up for its age.

Cozy interiors, amazing lake view, great amenities, and accommodating staff.

Great location - not too far from the bustling city and many food /cafe options nearby. The development is smaller in scale than other Somerset properties - so you get more privacy.

Clean and comfort rooms. Small restaurant but great breakfast. Clean pool and surrounding areas.

Service was fantastic. Facility wise, other apartments under sommerset are better and newer.

Good staff, location not very good, has a great lake view though at the back side.