Golden Art Hotel in Hanoi

Overall a good property, in the heart of Hanoi's Old Quarter.

Despite the hotel being old, the services were good.

During the first two days of my four-night stay, my room experienced several power outages, which caused some issues, like overheating and darkness. Other than that, I was satisfied.

Pros
- Perfect location for sightseeing in the Old Town
- Hot showers
- Rooms were quiet at night, except on night market days.

Cons
- The lobby was hot and unair-conditioned.
- There were several power outages in my room during my stay.

The smell bothered me on the first day, but the facilities were very clean.

Located in the heart of Hanoi's Old Quarter, this hotel serves as a convenient base for exploring the bustling city on foot. However, I found the area to be overly touristy, crowded with visitors from around the globe, which has somewhat diminished the charm and authenticity of the historic neighborhood. That said, this is no fault of the hotel itself.

What truly sets this hotel apart is **Jasmine**, the manager who oversees everything with remarkable professionalism and dedication. She provides excellent advice on all options, from dining to sightseeing, and her sincerity, accuracy, and competence shine through in every interaction. Jasmine’s passion and efforts are the driving force behind the hotel’s reputation and success.

While the facilities are somewhat outdated and could benefit from better maintenance, making the hotel feel mediocre in terms of amenities, Jasmine’s exceptional service adds a touch of magic to the experience. Her commitment to ensuring guests feel welcome and well-informed truly elevates the stay.

In summary, if you’re looking for a centrally located hotel with outstanding personal service, this is a solid choice—thanks largely to Jasmine’s unwavering efforts and passion

Rich is very good. You can walk to the tourist spots. It's one block away from the main road, so I think it's still quiet. The front desk staff spoke English, which was reassuring. The room was very humid, perhaps because the window was small or because of the building, and the bed felt damp. I think the sheets were smooth. There was no bathtub, but there was only water, so I washed while it was getting cold. Sometimes hot water came out in the morning, but it was hot and cold. The sink didn't drain well, so it took a while for it to drain. The hair dryer had a good airflow. There were spider webs in the corners of the room. There were also centipedes. The breakfast was very good. You can also eat pho. I had a sandwich, but it was delicious.

Value for money! Breakfast was really good! Will definitely stay here when we come back to Hanoi!

Value for money! Breakfast was really good! Will definitely stay here when we come back to Hanoi!

Felt like this hotel was a bit of a catfish 😅. Doesn’t really look like the photos and there is some weird sh*t going on in the hallways, but it’s quiet, clean, and has a great location. The staff are super friendly and will help you with anything. Didn’t catch the name of one guy working there but he put a smile on our face every time we went down to reception. Would stay here again just for the location and price

I had a great stay at this hotel. ❤️ But some amenities might need some fixing. Overall, I am very satisfied. 💯