Hula Hula Beachfront Phu Quoc in Phu Quoc Island

This is the first time I want to give a hotel a bad review. Although the overall atmosphere is great, the room hygiene is terrible. The sheets were changed three times on the first day, and the bed was infested with bugs. The hotel has absolutely no service. The owner was nowhere to be found when you needed help, and there was no hot water in the room for two days! They are connected to the hotel next door, and the good reviews you see are for the one next door! In short, this hotel is a minefield, so avoid me!

We had booked a five-night stay based on photos others had taken, but when we got there, holy crap, the world fell. Check-in was fine, and seeing four or five large dogs lying around was also fine. We were shown to our room, and we were excited the whole way. We had booked a sea view room, and as we got closer, the ocean was in sight. We were so happy. But when we opened the door, we were hit by a strong musty smell. I figured it was normal for the sea to be damp, but then we went in and looked at the room, and our mood plummeted. Hotel? B&B? No, no, no! It wasn't as good as a hostel in China for 70 or 80 yuan a night! To be honest, the bathroom is quite clean. The table, sofa, doors and windows, my god, there is also a storage rack, which is not as good as the shelves in the supermarket. The mattress is quite comfortable to sleep on. However, it is inconvenient to eat. We took a taxi to eat because it is very remote. We returned to the hotel after dinner at around 7 o'clock and waited for the driver to take the order for a long time. We had no appetite at noon that day and ordered takeout. It was very expensive and not very delicious. Then we kept negotiating with Ctrip that we could only stay for one night and could not stay for more than one day. There was only one girl in the hotel and we could not contact the person in charge at all. After negotiating for most of the day, we were finally refunded. The dogs barked very loudly at night. There are four or five big dogs in this homestay. Although the girl said they don't bite, they kept barking at people. Then you will still feel panic when they surround you. Children will be scared because the gap in the door is very large and geckos will slowly appear at night. Five geckos crawled in our room. We didn't dare turn off the lights at night. The price is absolutely not worth it compared with the accommodation conditions, environment, and service. I have stayed in so many seaside B&Bs, and this one is the worst, no doubt about it. The breakfast can only be said to be just okay, and it is completely inconsistent with the fees it charges. Also, there will be a power outage around 10:30 in the morning, and no one will notify you, and you can't find anyone. When we stayed, the swimming pool was not available, and they said it was under maintenance. This B&B is relatively remote. If there is a restaurant in the hotel, you can watch the sea without going out to find a meal. If the room environment is better and warmer, it is actually okay. I don't understand why it can be like this. If you want to live by the sea, there are more hotels in central China with good environment, good service and high cost performance. This B&B is really a thunderbolt. If it costs more than 100 yuan, it is completely OK. 400 yuan a night, haha! For everyone's reference!

Very, very rubbish hotel, the rooms are connected, room 201 and room 101