Ruby Hotel Phu Quoc in Phu Quoc Island

We booked this "hotel" through Booking.com for one night, intending to check into a nicer hotel the next day. We arrived in the evening by taxi from the airport. We tried to check in, but the manager sent us to another place - NHÀ NGHỈ HẢI LONG. We didn't have time to review the hotel itself, but we definitely don't recommend it.

A very cheap hotel, but it has got lots of negative reviews which I agree with. staff are not friendly, rooms have mould, no facilities, need transport.
To eat outside, everything so far...

did not like it. people working there just hang up when i called them

No location on google maps. The Hotel can’t be found anywhere. When I call them no one answers

The thing that stood out to me was that when we payed for the option of breakfast included it costs an extra 10 pounds around 300k in dong when we got here breakfast is a set menu with the most expensive meal on the menu priced at 70k dong so I was a bit annoyed at this as I would have thought for that price it would have been a bit more like a buffet but no so don’t get breakfast included and the breakfast time is 7-9 and when we came to reception to order there is no one to take your order so we have had to wait 45 minutes just to order and the food is mid anyway. I would also like to mention that the bed is like a rock the moped rental is awful as our mopes kick stand was broken and kept falling down when riding very dangerous had to keep pulling over and stopping so overall very disappointing would not recommend for anyone. Just also want to say as I’m literally eating breakfast from them we ordered 2 fried eggs and bread the bread was completely stale and the for I was given looked like it had come from out the ground !

Very far from the center, sad to die there