M Resort Phu Quoc in Phu Quoc Island

Big rooms. A bit dated.
Service is good, everything not bad, however price on the high side in consideration of the things provided.

Location is abit off. Staffs were great views are nice and pool is amazing.

1. **Hotel Location:** Very convenient. It's close to bus route 17, just a 3-minute walk to the hotel, and about 5 minutes to Phu Quoc Night Market. From the room, you can watch the sunset, even from the bathtub, which is a nice touch. You can also walk from the hotel's B1 level directly to the beach, although there was a bit too much trash on the shore.

2. **Hotel Amenities:** The room's decor and color scheme were nice, and the bed was comfortable. I checked in on the 12th, and the price wasn't too bad, but by the evening of the 13th, it had jumped to over 1100 yuan. I guess because it's not a major chain hotel, the price went up on Ctrip. When I checked out on the 13th, a male and female staff member at the front desk asked me to write a good review and even wrote their names on my luggage tag for the storage. I told them I'd write it later, but then I forgot where I put the names. After I stored my luggage, I walked to Miss at Phu Quoc Night Market for a massage, then came back to the hotel to pick up my bags.

on the 2nd day after the first night, I requested housekeeping to change new bedsheet cos I could feel the bedsheet was dusty and my nose was very sensitive. Quite disappointed when I saw the bedsheet remain unchanged as the staff did mentioned they are saving the earth. Then they should not let us have the option to put our request to change bedsheet on the bed. Room lights were very dimmed, unable to do make up in the dimly area.

Other than that, overall the stay was okay and rooms are spacious.

Our stay was fantastic! Thao at the front desk was super thoughtful and let us check in early. The room was incredibly spacious and had an amazing ocean view. All the staff were very friendly and the breakfast selection was extensive. Overall, we were extremely satisfied.

Good location! Friendly staff!

Such beautiful hotel. The only bad thing about it is how little you’ll want to pull yourself away from it to go anywhere else. The bar and pool are lovely! Great location and worth the price.

The Good:
If you like waking up to the sounds of waves crashing, this is the perfect place for you. Rooms of the ocean view provides an obstructed wide view of said ocean. My room was generally quiet with minimal noise from other occupants. Gym was small but relatively adequate. Did not try out the complimentary spa service. Easy to find location for grab cars. Complimentary airport transfer and luggage care.

The Not-so-Good:
Water pressure was not sufficient in the showers sometimes. And the temperature of the water fluctuates, the indicator would be on "cold", but it's steaming hot water that comes out, so be mindful to observe the water temperature. Given that my room is all the way up, I imagine any heavy rain or thunderstorm would be quite the experience for the traveller so be mindful of the weather when making a reservation. (Luckily the weather was clear during my stay)

Very warm and friendly service, especially from the staff Thanh. The room is cozy, and they even prepare the key card in advance so the room is cool the moment you enter. There’s a bathtub, sea view, and the pool is cleaned daily. Breakfast is delicious, and the room even provides free Coca-Cola,especially the smell of bath salt and shower gel i really love it . The location is excellent, and they offer free airport shuttle service. Highly recommended!

Very nice hotel and the view is the most impressive! The staff and hotel management is good and they impressed me a lot for the whole trip. Sprcially thanks THANH for the good service.