SOL by Meliá Phu Quoc Hotel in Phu Quoc Island
✅ The free airport shuttle service is highly appreciated and convenient for travelers. ✅ Guests frequently compliment the large outdoor pool with ocean views and well-maintained gardens. ✅ The staff receive praise for being friendly, welcoming, and providing excellent service, including a welcome drink and cake on arrival. ✅ Ola’s restaurant stands out with excellent Spanish food and creative dishes by Chef Sergio. ✅ Rooms are generally described as clean and comfortable, with some offering unblocked sea views. ❌ Some guests reported slow room cleaning and lack of restocking toiletries until requested. ❌ There are occasional complaints about front desk staff’s manners and service responsiveness. ❌ The beach condition was criticized by one guest due to plastic waste, reflecting a broader local environmental issue. ❌ Several guests noted small maintenance issues in rooms such as poor water pressure, malfunctioning fixtures, and uneven air conditioning. ❌ Breakfast is considered adequate but with limited Chinese food options, and some feel it does not fully meet five-star expectations.
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Description
SOL by Meliá Phu Quoc Hotel is a five-star property located in a tropical garden setting just 50 meters from its own sandy beach on the first coastline of Phu Quoc Island. The hotel features a single building with multiple room types ranging from Standard Double rooms to XTRA Sol Suites, many offering ocean views or direct pool access. Guests can enjoy three on-site restaurants, including the highly praised Ola’s restaurant known for its creative Spanish cuisine. The hotel offers extensive facilities such as a large outdoor swimming pool overlooking the ocean, a spa and wellness center with massage and sauna services, a fitness center, and a children’s club. Free airport shuttle service is available, and there is free public parking on site. Check-in starts at 14:00 with a required deposit of approximately 200 USD. Wi-Fi is accessible throughout the property, and business travelers can use the business center and meeting facilities. The staff are frequently noted for their friendliness and helpfulness, contributing to an overall rating of 8.8 out of 10.
Location
The hotel is situated on Duong Tran Duong Dong street on Phu Quoc Island in Vietnam. It lies about 9 kilometers from Phu Quoc International Airport, a taxi ride typically taking 9 to 15 minutes. Long Beach, a popular local beach, is approximately 1,040 meters away. Nearby attractions include the Big World and the zoo in the northern part of the island, as well as King Kong Mart, a convenient shopping spot close to the hotel. The hotel’s own private beach is just 50 meters from the main building, offering direct beach access without crossing roads or other properties.
Tips
- Book the free airport shuttle in advance to ensure smooth transfers.
- Request room cleaning and toiletries replenishment proactively to avoid delays.
- If you plan to spend time at the beach, bring your own reusable bags or containers as plastic waste has been noted by some guests.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is VND 4,000,000 (approx. US$152.16) per room. This property accepts credit cards, cash and debit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, Visa, UnionPay, JSB, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Toiletries
- Accessibility features
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Free Wi-Fi
- Airport transportation
- English
- Tour assistance
- Library
- Bike rental
- Nightclub
- Fishing
- Suitable for Events
- Parking
- Parking nearby
- Indoor Pool
- Outdoor pool
- Private beach
- Business center
- Conference Hall
- Diving
- Cycling
- Snorkelling
- Fitness facilities
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1040 m. It takes 16 minutes To the beach!
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Map
Reviews
Overall good experience and value for money selection!
The hotel isn't very large, so it never felt crowded, which was nice. Breakfast was just okay, enough to fill you up, but the Chinese food options were quite limited.
Also, if there are items that guests aren't allowed to take, it would be helpful to have a clear reminder. As a five-star hotel, I expected some toiletries and amenities would be complimentary for guests to take.
Service can improve more likely 4 star.
Food as well 4 stars.
Beach is nice and clean.
Frequently asked questions about SOL by Meliá Phu Quoc Hotel
How far is SOL by Meliá Phu Quoc Hotel from the airport and do they offer airport transfers?
The hotel is about 9 km from Phu Quoc International Airport and offers a free airport shuttle service.
What types of rooms are available at SOL by Meliá Phu Quoc Hotel?
Room options include Standard Double room, Standard Double room with ocean view, Superior Double room, Superior Double room with ocean view, Superior Pool Access Double room, XTRA Sol Junior Suite, and XTRA Sol Suite.
Is there a private beach at the hotel?
Yes, the hotel has a private sandy beach located just 50 meters from the main building on the first coastline.
Are pets allowed at SOL by Meliá Phu Quoc Hotel?
Pets are allowed at the hotel, but you should contact the property directly for details about fees and policies.
What dining options are available on site?
There are three restaurants on the property, including Ola’s restaurant which is noted for excellent Spanish cuisine.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 65 USD The best time to book is August 19, with rates starting from 63 USD