Hotel Norica - Thermenhotels Gastein Mit Dem Bademantel Direkt in Die Therme in Bad Hofgastein

Great and family friendly. We visited during the summer season (July) and found the mix of easy access to hikes + post-hike therma baths quite ideal.

The staff were helpful, friendly and professional. The rooms and cleaning service are top shelf.

Very efficient hotel with friendly, helpful staff. Great facilities - the spa was very relaxing & the underground corridor to the thermal baths really convenient. The room was clean & tidy and the food was very good. We had a really lovely holiday with you, thank you :)

We stayed at the hotel for a full week, and it was simply perfect.
We booked two connecting rooms for our family (two adults and three children), and the setup was ideal. The rooms were spacious, spotlessly clean, and very comfortable. The hotel staff is truly wonderful – welcoming, attentive, and always helpful.
The food at all three daily meals was diverse, delicious, and suitable for all ages. Everyone in the family found plenty to enjoy.
The underground connection to the thermal baths with free access is an amazing bonus – especially after a full day of skiing. It added so much fun and relaxation for both the kids and the adults.
A special thank you to Elisabeth, who took care of our group from the very first stage of booking and was incredibly helpful in making this holiday absolutely perfect.
We would love to come back!

Dear owners of these wonderful and iconic properties in the charming village of Hofgastein,
Mr. Ernst Czerny and Mrs. Kerstin Czerny,

After yet another return from your incredibly beautiful and welcoming Hotel Norica, a place we have been joyfully visiting for more than twenty years, we would like to share a few heartfelt words.

We wish to highlight and appreciate your extraordinary contribution to the lives of the thousands of people who regularly visit your hotels. With deep respect, we bow to you and thank you for allowing us to experience days of true relaxation in the care of people who, under your leadership, deliver exceptional work at a level that is rarely seen nowadays.

We have been your loyal admirers for many years and we deeply value your sensibility, dedication, and above all the wisdom that is evident in every detail we encounter during our stays. We know how demanding and mentally exhausting this work must be, and that doubts about its meaningfulness may sometimes arise.
Please do not despair — your life’s work and your daily efforts are remarkable and deserve immense admiration.

What continues to fascinate us most are your employees.
To be honest, we do not understand how you manage to maintain such a high standard of behavior, attitude, and professionalism across all departments — from the kitchen to the service staff, reception, and housekeeping.
In a time when the shortage of qualified, hardworking, and responsible people is a major issue throughout Europe, this achievement is truly exceptional.

A chapter of its own belongs to your gastronomy.
We admire the quality of your dishes and the selection of the finest ingredients. Your kitchen has never disappointed us — on the contrary, it delights us every time with its precision, flavors, and care. We always look forward to whatever your experts prepare for us, and if any gastronomy deserves a symbolic Michelin star, then you receive three from us.

Hotel Norica is extraordinary not only because of the free access to the Alpentherme, but especially thanks to your own Celtic SPA, which after the latest renovation has become one of the most beautiful wellness areas we have ever visited. We relax there wonderfully every time, and for that we thank you sincerely.

We also notice the details that many guests may overlook, yet they speak volumes about your absolute professionalism: everything works perfectly, every area is fragrant, spotless, and well-maintained, and each evening we are welcomed by a warm, glowing fireplace.
The shiny, impeccably maintained floors, the polished metal surfaces, the lifts that look brand-new, the flawless cleanliness of the bathrooms, stainless-steel elements, and glass shower cabins — every detail of your interiors feels completely pleasant and rare in today’s world.

And what brings us the greatest joy:
even after so many years, we still meet you personally in operation. This is clear proof of your dedication, work ethic, humility, and the heart you put into your life’s work.
It is admirable and deeply inspiring.

We would like to wish you and your whole family a wonderful and peaceful Christmas season.
We wish you and all your outstanding employees above all good health, energy, and joy that shines through your everyday work.

Enjoy life to the fullest — because if anyone deserves recognition, gratitude, and appreciation, it is truly you and your exceptional lifelong achievement.

With sincere greetings and deep thanks,
Petr and Kateřina Bartoš
Czech Republic

From the moment we arrived, we knew this wasn’t just another hotel stay—it was an unforgettable alpine experience. The staff’s warmth and genuine hospitality made us feel instantly at home. Our room was beautifully designed, with a plush, ultra-comfortable bed and a spotless bathroom featuring a powerful, refreshing shower. We especially loved being able to open the windows and breathe in the crisp, fresh mountain air.

The on-site restaurant is nothing short of extraordinary. The menu changes daily, and each meal is a carefully crafted, world-class multi-course experience that highlights the best of local flavors. You can tell this is a family-owned and operated hotel—the pride they take in every detail is clear, from the personalized service to the thoughtfully curated dining.

The hotel sits in a storybook setting: a charming, picture-perfect alpine town surrounded by lush green valleys and majestic mountains. Every morning, we woke up to postcard views and the peaceful sound of nature.

If you’re looking for a place where luxury meets authenticity, and every moment feels special, this is it. We cannot wait to return.

From the moment we arrived, we knew this wasn’t just another hotel stay—it was an unforgettable alpine experience. The staff’s warmth and genuine hospitality made us feel instantly at home. Our room was beautifully designed, with a plush, ultra-comfortable bed and a spotless bathroom featuring a powerful, refreshing shower. We especially loved being able to open the windows and breathe in the crisp, fresh mountain air. The on-site restaurant is nothing short of extraordinary. The menu changes daily, and each meal is a carefully crafted, world-class multi-course experience that highlights the best of local flavors. You can tell this is a family-owned and operated hotel—the pride they take in every detail is clear, from the personalized service to the thoughtfully curated dining. The hotel sits in a storybook setting: a charming, picture-perfect alpine town surrounded by lush green valleys and majestic mountains. Every morning, we woke up to postcard views and the peaceful sound of nature. If you’re looking for a place where luxury meets authenticity, and every moment feels special, this is it. We cannot wait to return.

We stayed ( couple) at Hotel Norica for 5 beautiful days ( 4 nights). The personnel was very friendly and helpful. The reception, bar, restaurant, room service were perfectly managed. You could feel the family spirit and could meet the nice owners, supporting the hotel team. The room was clean and cosy. The bed was perfect and the place was nice quiet to sleep without any disturbance from the street. The hotel welness and its connection with the Alpentherme you could reach in the hotel bath robe through the nicely designed tunnel provided the perfect relax. The Chef and his/her team made delicious dishes and buffets with different kind of fruits, vegetable salats and desserts. We have already recommended this hotel and the place to all our friends and relatives. Do not hesitate to visit this hotel, relax there, enjoy the food and have a 30 min walk up the hill to see the wonderful panorama of the walley. You will definitely wish to come back again, like we do.

We stayed in the Hotel Norcira for one week from the 8th to 15 th March. On arrival reception staff were excellent and gave us a room up grade without asking . We found the staff in the hotel to be excellent in all areas . A special mention to Florian in the restaurant who looked after us very well every evening and morning that he was on duty. The bar staff were also excellent. We made great use of the the pool and spa area which were immaculately maintained. We found the ambiance of the hotel to be very relaxing at all times. The food in the hotel was excellent and beautifully presented. On the first night we were surprised that the main course for dinner was so small but when we took into account the amount that was available for a starter followed by the soup one could understand the reasoning behind it. I would highly recommend the Hotel Norcira and hopefully we will get the chance to stay there again in the futuree

My family stayed in the hotel for the half term week. They could not have been more pleased. They described the food as fantastic and the staff as incredibly kind and efficient. The location is also excellent. I have skied in Bad Hofgastein so I know the area well.