Obzor Beach Resort

The only positive about this place was being located close to the beach. Everything else was very underwhelming. The food was terrible. I didn't even eat at the hotel's restaurant, instead going to local Banitsa shop 10 minutes drive north. How this hotel is considered "4 stars" is very deceptive, and must have been the hotel's staff adding the 5 stars. Please avoid this place.

it’s a 2 stars hotel for quality of rooms with prices for a 4 stars hotel. Because of the location directly on the beach they will have always tourists.
Food is below average - I saw liquid eggs placed as omelette. The coffee is ashes with water.
Location is far from other restaurants.

The sea view apartment and beach brilliant apart from that where do you start if your self catering you struggle to get fresh produce and meat at the local supermarket on site or in Obzor Town you need to find a Lidl.The apartment is decent but no chopping board and in desperate need of repairs especially the sleeper couch/setee you can feel the springs . There is no communication form the Hotel nor our tour agent so it is difficult to navigate your way around the resort and town There is no welcome pack either. Housekeeping regime hit and miss you never know when the rooms are cleaned and bedding changed if at all didnt happen during the stay. Being out of season Obzor closes a lot of restaurants similar to that of the resort.The service is pretty poor . Served warm cans of beer from the bar when they ran out of draught.12 lev for 2 cans , tried to complain just ignored, compared to town prices the resorts are pretty hefty in comparison to prices in Obzor Town. Services like the shuttle which you are reliant on is not available from 16/9/24 they dont tell you or communicate so its a Taxi or walk into Obzor Town.The service resumes when the holiday season starts. Really disappointed

We stayed at obzor beach resort for 2 weeks. It's a large resort with 5 pools on the beachfront. There are 2 shops, some bars and restaurants. There's even a gym and spa facilities. There are some adjacent resorts, if which some parts of are relatively accessible. Whilst some of these things point to a 4 star stay, you can't help but get the feeling, the resort is in a state of decline.

The apartment we rented though amply sized, contained only one pot and no colander or frying pan so didn't really provide us with necessary means to cook what we wanted. Beds we stayed on were old with springs popping through and sheets didn't really fit the beds. Turning the oven on tripped the electrics. Outside our apartment, most of the pools require maintenance with missing tiles and or broken filters - which clearly weren't done pre-season so who knows if they'll be done before the next. The mini golf course needed new astro turf laying, there weren't enough sun loungers if you didn't get there in time.

We didn't really mind most of this decay and we commend the animation team for bringing a multitude of people with different languages and cultures together to enjoy activities. What was sad was it felt like the resort could do so much better.

It felt like they were charging too much for a variety of things - both on site and others doing so elsewhere. A sign of the times perhaps or a reference to the state of Bulgaria's economy, but not really something which will leave you with pleasant memories and or a desire to come back.

For example, to hire worn and torn putters from the reception for the mini golf cost 8 Lev per hour (circa £/€4). Given the state of the equipment and the course, these really should have been on deposit only rather than charged. The onsite shop contained sufficient items to see you through but some of the goods had a hefty bump in price compared to shops in Obzor town or Lidl at Sunny beach (Nessebar).

If you hired a car, there were further parking fees both on site at the resort and just out side the resort gates - 15 Lev for day inside (€/£ 7.50) and 12 Lev (€/£6) outside. The bouncy castle for kids at the neighbouring resort was an eye watering €/£6 for 15 minutes. If I compare this to recent summer holidays in Greece, the Greeks generally had a more relaxed approach to parking and to fleecing you via your kids.

When you compare customer service, the warmth of a Greek host with stoic pride of the Bulgarian, it sadly doesn't really entice a return to Bulgaria. Reception staff at the resort were hit and miss; some were charming and sought to provide a good service whilst others would happily ignore you preferring looking at a computer monitor than to even ask you to wait a minute.

Obzor town, is more family oriented than Sunny Beach (think Malaga crossed with Malia), but it hasn't the charm of a provincial sleepy Greek or Spanish town. In my experience, Turkey would also be a much more hospitable option. Maybe we just stayed in the wrong resort in the wrong town in the wrong year.

Our trip highlights were trips to Varna; a lovely city with lots to offer and Sozopol (very similar to old Nessebar).