Hotels in Blagoevgrad Province

I wouldnt rate this a 4* hotel. the biggest gap was not having any Tea/Coffee making facilities in the room. We did ask for a kettle, which they provided, but we had to supply our own tea bags and buy milk locally. Location wise this hotel is perfect. Its at the top of the main village, and you can be in the Main Street in less than a minute.

Hotel is renovated and rooms are comfortable. Spa is quite good, especially the big jacuzzi outside. Massage is excellent and professional. Breakfast is terrible, and very basic. Some badly dried eggs, some salad which feels more like plastic, and some fried bacon.. We also had a dinner, and food had no taste. Management needs to seriously work on attitude and client orientation. Asked cleaner...

It's not perfect, but it's good. Bathrooms appear quite clean, the rooms are also generally neat, but not spotless. Restaurant hygiene I am unsure about. Staff is friendly and very respectful.

Amazing hotel. Everything is so well organized. The service is amazing and polite. The food is so tasty and you can coose whatever you want . The pools are amazing with hot water so you can enjoy as much as you can. I know that I will come back here for sure .

nice spa, I went during the weekdays outside season. I guess in the weekend it might be too crowded

All our needs was in walking distance if not at the hotel! Breakfast was absolutely awesome with a wide range of foods to choose from!! We highly recommend Interhotel Sandanski!!

Amazing 5star hotel !!!! From the warm welcome, huge, warm rooms and gorgeous spa area to the most delicious dinners and breakfasts we couldn’t ask for more ! Absolutely, the best ski hotel. Free shuttle bus from 8am, outdoor pool while it’s snowing was a cherry on top. Food was well spiced and always very tasty. The real honey for breakfast, fresh pancakes, omelettes. Rooms very warm, we had...

good hotel with a lovely spa, location wasn’t too great and seemed a bit far from the slopes

New ,renovated and rebuilt.still working on renovation but it’s going to be the best hotel in Bansko.

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label. The staff were friendly and professional, and the location is great — close to the mountain and the town center. The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite...

The hotel is lovely, our bedroom a bit tired and dated, but large. Our 13 year old daughters bed was more like a camp bed with an uncomfortable mattress, our bed was fine. The room was very warm but we were able to turn the temperature down. The shower was excellent and hot. Nice to have the little extras, bath salts, dressing gowns and slippers. We arrived late at night, missing the dining service...

We stayed at this hotel for a week in March 2025 during our ski trip. The hotel is decent, but it’s quite dated compared to some of the newer hotels on the main street (Pirin Street). The spa is great, with a nice sauna, steam room, pool, and jacuzzi. The breakfast was average, offering a typical hot food selection and a good variety of fruits. However, the service at this hotel was the most disappointing...

Our stay at the Grand Hotel Bansko was extremely pleasant. The room was spacious and very clean, the food – plentiful and extremely tasty, and the SPA center was truly impressive – modern, well-maintained and ideal for complete relaxation. We would be happy to visit again!

An exceptionally pleasant experience at Grand Hotel Bansko! The hotel offers excellent conditions for a relaxing stay - the rooms are clean, cozy, and well-equipped. The staff is friendly, professional, and always ready to help. The SPA area is of a high standard, and the new facilities contribute to a truly relaxing experience. The food is raznoobrazna and delicious, and the atmosphere is calm and...

At Grand Hotel Bansko, attention to detail and comfort are evident throughout the overall concept. The hotel offers a good balance between active pursuits and opportunities for relaxation. The environment is pleasant and well organized. It is a suitable choice for different types of tourists. The hotel provides excellent conditions for a family vacation, with amenities appropriate for both adults...

We spent a weekend with friends at Grand Hotel Bansko and were genuinely pleasantly surprised. The biggest “wow” for all of us was the new Pulse Therme SPA center. It’s not just the size that impressed us, but also the actual facilities — especially the salt thermal zone with the warm mineral pool and the aroma sauna, where short steam rituals are held throughout the day. We also loved the large hydromassage...

Our stay at Grand Hotel Bansko was truly wonderful. The rooms were spacious, clean, and very comfortable, offering everything needed for a relaxing getaway. The staff was friendly and attentive, always ready to help with a smile. We especially enjoyed the spa facilities, which were well-maintained and perfect for unwinding after a long day. We loved the thermal pools. The breakfast selection was excellent...

Spent the weekend with my family. The new SPA is amazing - feels like the little brother of Grand Hotel Therme haha. Rooms were clean, staff was excellent and so was the food. As overall it’s probably the best place to stay in Bansko for SPA and skiing.

Beautiful hotel, a little further out from the Gondola but the shuttle bus service is spot on. It’s a short which is actually quite nice on the legs after a full day of skiing.. Staff are super friendly, Spa is beautiful - worth going for the Spa alone! Would definitely stay here again!

Everything was wonderful – the staff was friendly and helpful, the spa was very nice, and the food was excellent. We truly enjoyed our stay and would definitely come back again.

The rooms are very spacious, and the spa facilities were excellent. We enjoyed the delicious food and the nice lounge area, perfectly situated next to the kids' playground. It was ideal for a couple of retreat days. Finally, the staff were incredibly friendly, and I would like to offer a special thanks to Banko at the front desk.

Our family stayed there for a week. We had booked an apartment with a king bed and a pullout sofa. The pullout sofa was super crooked and uncomfortable and made a terrible noise at the slightest body movement, my baby girl kept waking up every time I sat down or moved in bed. Our friends stayed at a similar apartment in the same building and their pullout sofa was different and very comfortable. I...

We were a family of 10. We enjoyed all the facilities of the hotel. The rooms were good and clean, the Spa was great, the treatments we had were profesional, the food was good with a large variety and most of all the staff was very obliging and helpful always smiling and kind.

The Hotel is really modern and nicely decorated. If you are skiing, there is a bus to the gondola every 15 mins in the morning and back in the Afternoon. The staff are lovely and there is a very relaxing bar area with great cocktails. The spa is really nice with an outside thermal pool and a sauna which looks over the mountain. We did not eat in the evening. I have two areas of feedback. One is that...

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc). The best part of staying at the Kempinski is the...

We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms and pools) and the restaurant food was lovely with different themes each night (Saturday Italian, Sunday Bulgarian, Monday Alps, Tuesday Asian etc). The best part of staying at the Kempinski is the...

The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time. The staff were friendly overall, though...

The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty status and upgraded me to a nicer room, which I appreciated. During my first stay there was a welcome amenity, but surprisingly there wasn’t one the second time. The staff were friendly overall, though...

One of the best hotels in Bansko. The location is superb, rooms are spacious and well equipped with all kinds of amenities. The staff and the overall service are exceptional. The spa and the restaurants are excellent.

I stayed at the Kempinski Grand Arena Bansko for 8 nights. Check-in was friendly and smooth, with a personal greeting from the lady in red. The hotel is certainly showing its age, but it is gradually being renovated. I had a spacious 2-room suite with an additional room, both with a view of the small town. The new furnishings in these two rooms were good. However, even this 3-year-old room was already...

Our family of four (two young children) travelled to this hotel for 7 nights. We enjoyed every moment of our time, Our favourite moments include sitting on the balcony watching the stars and breathing in the fresh Mountain air! The views were spectacular. The indoor pool was lovely and warm, lots of space to have fun splash about or simply relax. The menu in the restaurant is very affordable, tasty...

This hotel, is perfect for families. The room was spacious has everything you need. The shuttle to Bankso is great. Used the resteraunt for dinner and so reasonably priced and great quality. The pool was a huge hit for my 6 year old and the park. Perfect views from the room

My friend and I visited this hotel for the first time on New Year’s Eve 2026, and we truly enjoyed every minute of our stay. The rooms were cosy and very clean, the steam bath and sauna were excellent, and the food was abundant, diverse, and genuinely tasty. However, the real strength of this place is its staff. Everyone was friendly and helpful, not only professionally trained and polite, but also...

The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast...

The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast...

The food is limited, it’s not like what we pay for all inclusive. When we book the room we asked for one bed but they are two separate. The hotel’s waiter give us a towels that are torn.

I made booking try phone and even there wasn't specified that I wanted to stay 3 days On second day they keep calling me on the phone. The receptionist (younger one) so rude approach if she is able she will kick you at any time now willing to assist. Th food on HB tasty dpa I good. Transport to gondola be carfull they drop you on one place and you have to reed the small letters that there is different...

We are a family of 2 and spent 5 days at this hotel in early January. We booked a studio and a family of friends with 2 kids booked an apartment. The first impression was nice, as the lobby looks amazing. But once we got to the rooms we were unpleasantly surprised, as they don't look like in the pictures. The bathroom is extremely small and very far away from a 4-star rating. Also, the lobby bar waiter...

Organized a training at the hotel, the atmosphere was cozy and professional; the rooms, views, and location were amazing; food was awesome (also the vegetarian food was diverse!); but most of all staff was super friendly and helpful! Everyone in staff! The housemaids, the receptionists, the restaurant managers, the barmen. Thank you!

An excellent choice to stay. The hotel is out of Bansko, on the way to the mountain, the area is quiet, with great views and nice. The kids could walk around and have fun in the nature. The hotel has a spa area and a pool (depth 1.30m all around). The breakfast buffet has everything you will need for a full breakfast. The staff is smiling and helpful. The hotel is kids friendly, only have to be careful...

My experience at Hotel Green Life Bansko was absolutely fantastic from start to finish. The front desk staff were incredibly polite and welcoming, making us feel right at home the moment we arrived. The check-in process was smooth and efficient. The breakfast offered was excellent—delicious, varied, and beautifully presented, providing a perfect start to each day. The hotel boasts a spacious parking...

I had the most fantastic time in Green Life Bansko. I got a bit scared about what to expect after reading the reviews on trip advisor. So when we arrived I was pleasantly suprised! The room was clean and very nice, exactly what you would expect of a 4 star hotel. The reception people were very friendly and helpful even tho I was asking a tone of probably stupid questions, always willing to help no...

By and large, a good experience. The food is amazing, organic fruit and veg, grown at the hotel’s own garden, superb quality and taste. An issue with our dinner on day 1 (a small stone in the salad!) resulted in profuse apology from the restaurant manager and a complimentary lunch on day 2 - we were happy with this response. The room was spacious and airy, the duvets and pillows offered a great night...

The hot spring swimming water is comfortable and the sauna facilities are complete. The room rate includes an extremely high-quality dinner, which can quickly replenish energy for guests who have soaked in the hot springs. The hotel has a beautiful view of the snow-capped tops of the Pirin Mountains, which is very beautiful!

All in one place for all beautity spa salon sauna and beauty parlour. Beautiful and best place for all the beauty packages up need and think of. With very friendly and nice staff under able management. Happy clients always. All can walk in time.

Well we went away to relax and recharge. The spa water was great until someone I assume a child went to the toilet and it had to be closed for a clean up. Only a short period. The medical staff are very good. Me and my partner came down with a virus and they sorted us out. So that was great. However I think that the front of desk could do with charm lessons, as on a good day they were only a bit moody...

Our traveling group consisted of two parents, a two year old, and a grandparent. The hotel is warm. The rooms are clean. The food is varied and for the most part their own production. The spa and medical center are at a very good level. As it is a very frequented hotel you have to take into account the occupancy of the pool. As the water is mineral and this implies a limited stay in it, you should...

Great SPA hotel and yet a few changes since the last time I visited can now be perceived. Food quality seems to have somewhat deteriorated, and service used to be better; however, what has led me to write a comment is a concern about kids' safety. For several days now, I have seen children wandering unsupervised in areas where they should always be accompanied. A little girl's arm got stuck today...

Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small...

Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms. Beautiful rooms & staff is super nice!!!! The buffet was awesome as well! Definitely recommend!!!! I will be returning...

Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it. Bathroom needs a sliding door as access is very limited.

Great overall Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.

Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.

The location is very good. Just outside the hotel is a commercial street full of restaurants and souvenir shops.

Everything is perfect. Very kind people, i enjoyed being here. Rooms are great, and food is delicious. I will come again definitely. I liked everything here. I will recommend to everyone. Sharing love from Serbia!❤️

This family-owned and family-run hotel is a true sanctuary for travelers seeking warmth, comfort, and authentic Bulgarian hospitality. It’s no wonder so many guests return year after year. Whether you’re an avid skier or snowboarder, or simply looking to unwind, this place offers something special for everyone. Each guest is made to feel welcome, with attention to even the smallest details. The home...

Went here with Bulgarian friends, we are from the Netherlands and the UK. An amazing family run hotel, where we felt warmly welcomed. The rooms were spacious, clean and comfortable and have a great view of the mountains. The hosts also amazing cooks: lovely breakfast every morning and superb traditional dinner! Thanks!

Lovely Family Run Hotel . Great Hosts. Fabulous room with a perfect balcony with spectacular views of the Mountains. Excellent Breakfast and had dinner a few nights during my stay which was Delicious. Peaceful location but within a short walk to Restaurants, shops and 10 minute walk to the Gondola. Nothing was too much trouble for the Hosts who were very friendly and charming. I would highly recommend...

Very good hotel. If you expect five start luxury you will not get it here. But the hotel is clean and cozy. And the owners are kind.

Nice clean n comfy room. Only 35 leva per night including breakfast (with home made jams!). Decor dated, but reflected in cost. Beautiful view from bedroom balcony.

Nice and quiet location. Rooms need renovation urgently. Old furniture. Hard beds. Pillows not comfortable. Not enough light in bathroom. Very old hairdryers. Spa and pools good but overcrowded. In the restaurant for breakfast: just a few tables inside, if you dont find one,you should go in terrace where smoking is allowed. Staff friendly.

Had to spend one night along with group at Pirin Park. Booking was group booking so quite fast check in and rooms allotment. Basically it is a resort type property soy room was at ground floor near the swimming pool. Thought of swimming but it was very cold around 12 Dec C so could not dare to go swimming. Checked for Spa but informed needed prior appointment. we had a buffet dinner that was excellent...

As this is apparently a 5-star hotel, we were expecting better. Our room was spacious, and so was our bathroom which was well appointed, but the shower leaked and SOAKED the floor. The pool area was very nice and the water a great temperature, but we could not figure out where to find the towels for the pool area and there was nobody around to ask. There was only one server at the pool bar, so service...

➕nice pools. Especially the outdoor pools. ➕freindly housekeeping, friendly staff but not all of them. ➕good rooms and nice interior ➕comfortable pillows ➕good breakfast ( always included in the prices) variety of foods, quality of food ➖very hard mattresses ❗️ ➖poor dinner buffey. We bought “special offer with dinner” and I regret it. It was NOT as good as a 5 star hotel should be! ➖bad cleanliness...

Nice and recommendable hotel! Clean rooms and nice facilities! Downer... it lacked good vegan food! Better breakfast than dinner! It lacked timely refill for dinner!🍀

5star experience, indeed. Exceptional cleanliness! Staff is professional and friendly. We purchased romantic package, and it was beyond expectations. Not crowded. Perfect both for couples and families. Very kids friendly. Food was great, the therapists in the SPA are knowledgeable professionals. Although the SPA is not super duper fancy, it's more that enough that's is super clean, and there's quiet...

we spend only one night there ,but everything was fine .The SPA and the food were great

Friendly staff. The food was good and the SPA also. We sped great time with my boyfriend

During our visit we have had a fantastic experience in the wellness spa centre. The massages from Nadya and Asen were above of any expectations and incredible professional, and very important after skiing.

Great apartments .. family of 6 3 bedrooms 2 bathrooms Access to pool gym sauna .. all great we self catered , ate out twice .. all very reasonable Bansko perfect for beginners intermediate and good skiers ! Beautiful place , something for everyone

I originally booked just one night at Saint George Hotel, but ended up staying for three nights because the experience was so good. The rooms were clean and comfortable, and the spa area was excellent – with 4 different types of saunas, all spotless and relaxing. The staff were incredibly kind, attentive, and helpful. There was even a misunderstanding with the price (my mistake), and the reception...

The hotel was nothing special. We were on an all-inclusive package. What we liked the most was the breakfast. Lunch and dinner were quite bad. My boyfriend and I are not picky when it comes to food, yet we were very disappointed. One evening there was a themed Greek night — it was more or less okay — but the Bulgarian night was shocking. We ended up having bread, salami, and cheese for dinner. The...

We stayed at Katarino Spa Hotel in Razlog, Bulgaria for just one night, and honestly, we wished we had extended our stay. The highlight of this hotel is without question the view, one of the most breathtaking landscapes I’ve ever seen, with a stunning panorama of the Pirin Mountains that feels both peaceful and majestic. The spa area was excellent, and the heated pool was especially enjoyable, perfect...

Starting with most amazing part of the journey: “The food!” as it was incredible. Absolutely everything tasted amazing and the quality of products used is top notch. Animation for kids, the pools and how grouped and easy to reach was amazing. The rooms were clean, the view stunning, and the staff very helpful. Very enjoyable stay during hot summer days.

Perfect venue and amenities, great food. Great view, fresh air and all spa goodies make it a perfect place for a summer or a winter snowy vacation or an stress-free visit 2-3 times a year. The recent renovations made it even more attractive for a summer visits. The food is of great quality and quantity, so keep the calories in check.

Amazing hotel. We visited for a second time and didn't leave disappointed! Everything was perfect. Clean rooms, spa and pools, perfect service and very nice hotel staff. Always polite and greeting. And the food is great too with a lot of locally produced products. Great entertainment for kids especially the horse ride. Amazing view from the room.

Amazing hotel. Perfect for kids and great for a trip in any season—summer or winter. Heated pools, saunas, and every facility you could ask for. Excellent food. Every detail in the hotel is done with love and thought for the guests. The staff is wonderful and responds quickly to any request for help. Each child receives a robe for the pool and laundry service for their clothes. The food is fresh and...

Things we liked: - stunning setting against the mountains tops, quiet place - many food options that are cooked well and rotate every day - pools were clean and well maintained - a lot of activities for kids - decent service Things we didn’t care for: - no A/C…unacceptable for a place at this price point. We went in mid august and the place was stuffy the whole time - not enough elevators - it took...

Overall a really good experience. If you come here expecting the Ritz then you will be disappointed but we found the hotel to be excellent value for money. The rooms are spacious, clean and everything was working well. The beds are comfortable and bedding and towels were changed everyday. The hotel has a nice swimming pool, sauna and steam room which was a nice benefit after a long day skiing. We stayed...

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢. We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress). The Hamam and Sauna...

I loved this hotel. We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town. The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk...

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra. It was hard to stop myself. Nice hotel with its own underground parking, spa and sky rental.

The location and the Food are the only good things about this hotel. If you only interested in the minimum place to sleep and have breakfast then choose this places to stay, otherwise look somewhere else! The rooms are bare minimum, we booked one room with a double bed and a second room with two single beds, we got two double beds and forced one of the members to sleep on the couch in the living room...

We had a great stay at Casa Karina Bansko! The rooms were clean but quite tired and could use some renovation. The staff was friendly and always ready to assist with any request. The kitchen was excellent, offering a varied and delicious buffet, but unfortunately, no water was provided for dinner. The location is perfect, just a short walk to the ski lift and close to restaurants and shops. I recommend...

Perfect resort, pools indoor and outdoors with spring hot water and jacuzzi, different types of sauna, steam room, salt room, great villas with p

Very nice hotel with excellent breakfast, good choice and delicious dinner. We will definitely come again. Nice outdoor pools with mineral water and a fairly large indoor one. Pastoral atmosphere, charming staff,

The hotel was amazing, very beautiful nature and very clean place. friendly people and tasty food. I am extremely impressed by the hospitality and spa experience, also swimming pools are unexpectedly amazing with a great view of the city ❤️

We spent 5 amazing days at Medite Spa Resort and villas. Lovely welcome and personal attention to any guest. The staff is very friendly and helpful. Our room was very clean and cosy with outstanding views from the balcony. The restaurant offers lots of varieties for breakfast and dinner and the food is freshly made and very tasty. Spa centre is a lovely place to relax and enjoy your time. There is...

Wonderful and comfortable rooms. Exceptionally polite staff. The food is plentiful and delicious. Several pools with different water temperature.

I enjoyed my time at the Spa , it was a perfect weekend getaway , the Spa staff are super friendly and helpful. The massage was amazing, it was my fist time having a full body massage and Omgosh JENI did an amazing job I will defiantly go back to have the massage done again! The overall experience was 10/10

Refurbished apartments and a fantastic wellness centre. An absolutely lovely stay

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment. Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear. I recommend a stay or two

After reading the reviews on trip advisor I was worried about the trip that I had planned to Razlog, but I was really impressed when I arrived. This hotel has had a refurb and the rooms were of good quality. They were clean comfortable and very warm. The photos are accurate it is a lovely place and of a much higher standard that some places I have stayed in whilst skiing in the alps. The buffet...

We enjoyed our 3 night stay at this hotel. The all inclusive offer was on point for a pretty low price. Food was okay, you get to choose from a variety of options, but most of the options are the same everyday with some small changes. Most of the staff is generous, but there should be more employees especially in the restaurant bar. The pools and spa center are great. Outdoor pool should be a little...

A very clean hotel, kind staff, good food. Great for both children and adults.

Good food and good variety of international and local wines, the a la card restaurant "ENOTEKATA" IS REALLY GOOD PLACE!!!

I honestly could not have asked for a better ski instructor than Hristian. From the very beginning, he was incredibly professional, knowledgeable, and reassuring. As a first-time skier, I had moments of panic; especially with speed, but he remained calm, patient, and completely in control. He knew exactly how to steady me, refocus me, and help me regain confidence. His teaching style is exceptional...

We had a wonderful stay at the hotel. The service was kind, professional, and pleasant throughout our visit. Victoria at the reception welcomed us with a big smile and was incredibly helpful with every question and request we had. She truly made our arrival smooth and enjoyable. We highly recommend this hotel and would be happy to return again

We spent a lot of time at the casino. It is the biggest in bansko but much smaller than international casinos you might be used to. Great that they have a separate smoking casino but the doors remain open so you can smell smoke in the non smoking side too. The slots are fun and the waitress bring drinks but can be selective who they bring to. There is a kosher restaurant at the hotel and a therme but...

Platinum Hotel & Casino Bansko – very good experience overall. Clean and spacious rooms, warm atmosphere, and friendly staff. Spa is relaxing, and the casino gives an extra vibe in the evenings. Good location and solid value for the stay.

I would like to share my wonderful experience at Platinum Casino & Hotel in Bansko. The hotel left a very positive impression — cozy atmosphere, comfortable rooms, and everything is well organized for a pleasant and relaxing stay. I would especially like to highlight the reception staff, and in particular Victoria. She is an incredibly kind, warm, and attentive young woman. Victoria helped me with...

Its a very good place for stay at a decent price. Staff is friendly and welcomed. Water in the poll is warm. Maybe 30 degree. I was rhere with my family for ski. Kids liked the place a lot. The rooms were clean and warm. I recommend the place with both of my hands.

Great location if you are going for a ski vacation. It is also near the centre. There are shuttle buses every 20 minutes to take you to the gondola station. I was surprised to see it is pet-friendly as not a lot of the hotels here are. The food was delicious with a great variety of different options. The staff were amazing, very friendly service and always happy to assist you with your questions. The...

If you are not planning to eat at the restaurant then don't come here,since there is nowhere to eat at the room and even if you paid for the restaurant it's pretty expensive

Overall I can say that it was OK. The staff was very nice. The room: it was clean, spacious, and it was very warm. Also the bathroom was spacious and we had hot water at anytime of the day or night. The food & serving: morning & evening we had buffet. A lot of cold cuts and types of cheeze , olives, cereals with milk, fruits etc. What we did not liked: - the food was not very tasty. - there was just...

A couple of hours’ drive from Sofia in the very picturesque town of Bansko, the hotel has ample parking space and is vary easy to get to.  Staff, more specifically reception, restaurant and servicing are very courteous and kind. Having mentioned the restaur, the variety and quality of the served food items are well within and possibly exceeding its category. Well done!

The hotel was great, rooms were big and clean. Reception service was awesome. There was also a nice hike just 3km away to the local lake. I would only love for the spa and pool to be improved a bit.

An amazing holiday for the price, loved all the facilities, the barman was very helpful and would stay open until we were finished. great place to go for an affordable ski holiday. The staff were very smiling and friendly. The rooms are very nice, very clean. Our room was big, with mountain view. The Spa facilities are clean and there is everything which you can enjoy. Free shuttlebus to gondola...

Myself, partner and family stayed in the Lion Hotel at the beginning of March for our Skiing holiday as part of the package with travel solutions. Our first impressions of the hotel were good as it appeared clean and tidy and the rooms were spacious. The food served as part of half board breakfast and evening meal was a buffet, I cannot fault the food as this was actually very nice and there was...

A really good hotel. Rooms are spacious. Food is good and plentiful. Rooms are always warm. The spa could do with a warmer pool and Hot Tub. Sauna and Steam all good. Location is ideal, five minutes or so to the Gondola and main bars. Have been this hotel a couple of times.

We had a lovely time skiing whilst staying at the Hotel Lion. We had a family apartment that was spacious and comfortable. The hotel is spotlessly clean and staff made a noticeable effort to keep it impeccable. The breakfast lasted for a long time and had a good variety of foods on offer and the dinner was fresh and plentiful. The log fires in the reception created a cosy atmosphere and the bar area...

Generally our experience was good. Big rooms, very warm. Staff is always happy to help. Asked for different options if lunch and staff took it on board straight away. As well my little one dropped her tablet behind wardrobe maintenance got it without delays and etc.. Just one thing and quit major. I looked at evacuation plan and it was great. However emergency exit was locked. I asked receptionist...

Excellent Hotel. Our arrival was late and was checked in swiftly with a complementary glass of bubbly and a well received packed lunch, an excellent touch. The rooms are clean, large, and excellent for 2 with all your own gear, we also had a mountain view, which was an added bonus. The facilities are excellent: pool, sauna, spa, mini bus to the Gondola every 25mins etc. The bar area, with real fire...

We stayed for a week at the beginning of March in a 2 bedroom apartment and were so well looked after by staff. Positives Lovely staff, helpful and caring. Our rooms huge, beds comfortable, little mini kitchenette, sofa was also a sofa bed. 6 people could have easily stayed in this apartment (just to note 1 bathroom though). Rooms always lovely and warm, we had our windows open often as weather...

We had a great week at the MPM Hotel Sport. The hotel and the resort more broadly were pretty quiet so it was a good time to visit. The restaurant staff were very helpful and the food at breakfast and dinner was great and plentiful. The ski rental/ski school in the basement was convenient and the equipment was good. The ski instructor taught my children to ski and was very good with them. The leisure...

Everything was great, the staff was very kind, awesome location near the Gondola lift, food was extremely tasty and the rooms are very spacious and clean. Highly recommend!!!

Excellent service from all members of staff, while having amazing facilities available! ⭐️⭐️⭐️⭐️⭐️

Had a brilliant time at mpm sport hotel, rooms were lovely and hotel staff were very friendly, location is quite close to the gondola’s aswell making the whole trip very easy. Cannot reccommend it enough!

Fantastic location — the second hotel right next to the gondola, which makes everything incredibly convenient. The staff were very friendly and welcoming, greeting us with sparkling wine and taking care of our luggage straight away. Check-in took just seconds. The hotel was clean, quiet, and had a very relaxing, hassle-free atmosphere throughout our stay. Our room was comfortable and well-equipped...

Best hotel in Bansko , hands down. Location, facilities, great breakfast and most of the staff and superior service. We had to extend our stay following flight cancellations in our country. The staff did everything they can to support and assist with great patience and humanity. This hotel sets the standard.