Four Points by Sheraton Bansko in Bansko
✅ Friendly and helpful staff across all facilities mentioned in multiple reviews ✅ Modern, clean, and comfortable rooms with good views and balconies ✅ Excellent spa and indoor pool facilities highlighted by several guests ✅ Convenient location close to the ski lift and downtown Bansko ✅ Buffet breakfast described as decent and varied by most reviewers ❌ Food quality criticized in several reviews as poor or needing improvement ❌ Indoor accessibility complicated by many stairs and corridors, challenging for some guests ❌ Some guests reported unfriendly or rude staff behavior, especially at night ❌ Air conditioning in rooms described as ineffective or absent ❌ Complaints about uncomfortable beds and poor sleep quality in certain rooms
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Description
Four Points by Sheraton Bansko is a four-star hotel built in 2003 and renovated in 2008, offering 160 rooms across a three-story building. This mountain hotel features a range of amenities including a covered swimming pool, a free sauna, a fitness center, and spa services like massage available for a fee. Guests will find two bars, a restaurant, and a café on site, plus free Wi-Fi in the lobby. For families, the hotel provides free baby cots upon request. Ski enthusiasts benefit from a ski storage room and a free shuttle bus to the nearby ski lift just 250 meters away. The hotel also has two conference halls, currency exchange, and free parking. While the hotel scores moderately on cleanliness, amenities, and service with ratings around 6/10, many guests appreciate the friendly staff and comfortable rooms with mountain or garden views. However, some reviews point out issues with food quality and indoor accessibility due to numerous stairs.
Location
Located at 7 Glazne Street in Bansko, Bulgaria, Four Points by Sheraton is 700 meters from the city center and just 250 meters from the ski lift, with a free shuttle service for guests. The hotel sits across from an ice rink and near a lively commercial street filled with restaurants and souvenir shops. It is approximately 95 km from Sofia Airport and 160 km from Plovdiv Airport, making it accessible for international travelers. Downtown Bansko and the ski lift are both within a short walking distance, providing convenient access to local attractions and winter sports.
Tips
- Expect some walking inside the hotel due to multiple stairs and corridors; request a room with a balcony or mountain view for better scenery.
- Use the free shuttle to reach the ski lift easily.
- Consider dining outside the hotel if you prefer higher food quality, as some guests found the hotel meals disappointing.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
- Pets: Pets are not allowed
- Paying at the hotel: DinersClub, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Buffet breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Transfer services
- English
- Multi-language staff
- Billiards
- Bowling
- Hiking
- Parking
- Swimming pool
- Spa tub
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Skiing
Street view
Video: Strazhite Hotel - Half Board - Bansko - Bulgaria
Map
Reviews
- Nothing
My pros and cons after spending one night:
+ Very friendly and helpful staff in all facilities
+ Decent breakfast
+ Modern and clean rooms
+ Great inside spa facilities
- It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp
- Lazy in-room AC
- Small detail but if the hotel TV gives you the opportunity to connect your device to one of its HDMI ports, why the port is the one behind the TV and not the one in the side? So basically you can not connect your device with HDMI
Bathroom needs a sliding door as access is very limited.
Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym.
My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Four Points by Sheraton Bansko
How far is Four Points by Sheraton Bansko from the ski lift?
The hotel is located 250 meters from the ski lift, with a free shuttle bus service available.
Does the hotel offer facilities for children?
Yes, the hotel provides baby cots free of charge upon request and welcomes children of all ages.
Are pets allowed at Four Points by Sheraton Bansko?
Pets are not allowed at this property.
What wellness and sports facilities are available at the hotel?
Guests can use the indoor swimming pool, sauna, fitness center (all free), and can book massages for a fee. There is also a ski storage room.
Is parking available at the hotel?
Yes, free parking is available on site.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 140 USD The best time to book is July 30, with rates starting from 127 USD























































































































