Hotels in Santiago

The location is pretty good, right behind Notre Dame Hill. The room is spacious and the decor is decent, though a bit dated. Breakfast is quite basic. Housekeeping service is almost non-existent, and there are no toothbrushes or scales in the room.

Absolutely outstanding service! Booked a basic room and received a beautiful view room overlooking the pool, the city and the Andes Mountains. Located out of the crazy busy city center against the mountains. Beautiful grounds, safe and Secure. Did I mention the service level exceeded all expectations. Multiple bars and restaurants. Ask for Luis!

The front desk was busy, the location was convenient, there was a drinking fountain on the first floor, the hotel was generally nice and well-maintained, and it was comfortable overall, especially with the mountain view at the back.

Loved the location. Was in the beautiful Providencia barriou surrounded by trees and vegetation. We found the area to be very walkable. Didn't take an Uber any of the 4 days we were there. Seemed very safe. 51 year old female, went on a 5 mile loop jog by myself and it was wonderdul. Felt very secure. Loved the pool. One of the few hotels with a large outside pool area. Although the pool was freezing...

We got a beautiful room at the 14th floor which looked out to a part of the city. It was a beautiful hotel. The breakfast line is long and I personally found the offerings just the usual. Otherwise, a good stay in Santiago.

The sauna and steam bath lol area is completely neglected, kknnnn

Great hotel with very good staff

What a nice hotel. Staff are excellent and everyone we dealt with spoke great English. We were upgraded to a one bedroom suite which was very nice, with a half bath, full bath, bedroom with two closets, and a very large bathroom. Hotel was very clean. Breakfast is a large buffet with everything. Nando, who brought coffee was great! Well worth it!

Great location. Beautiful rooms we had a few issues but they were addressed by Maintenance. Best breakfast on our trip. Nando, our server, is delightful and eager to help. The make to order omelette was a hit too.

Room is spacious and clean. Location is great, right near a shopping mall. Lunch! OMG. Amazing. Delicious. Tons of the tastiest food I've ever eaten. Our waiters, Felipe and Manuel, were outstanding! Great service?

The staff was excellent, friendly and proactive with good English. Spacious room but not good climate control and the bathroom was tiny, with the entire floor getting soaked after a shower, including into the room. The swimming pool on the top floor is tired and not the prettiest but does the job fine. The sauna is tiny and located in the men's changing room which was a little awkward for my girlfriend...

Really enjoyed our stay at Intercontinental Santiago. The hotel's location was perfect for us : easy access, close to lots of nice neighbourhoods, great restaurants and bars in the area. From the moment you walk in, you are welcomed by extremely friendly and helpful staff. Throughout our stay, the hospitality and friendliness of the staff continued at the same high level, something we really appreciated...

Nice with big room, near costanera

Room is spacious and staffs are good. I found the wash rooms are bit updated and to be improved. Overall stay was good

Everything good. But the facility in the gym is too old. Hope it could be updated.

CORRECT ACCOMMODATION. FIRST DAY WITHOUT HOT WATER BUT IT WAS CORRECTED

The breakfast is very good, with a variety of options, but they are all Western food. There are also some canned fruits and other things to choose from in the morning. The location is good, it is convenient to go anywhere outside, and Uber is available at any time

Maybe the house is in short supply recently and the price has increased, but the WiFi is very bad. Several stores around are more expensive than this one but have good WiFi signals. The sound insulation is not good either.

Excellent service, a wide variety of breakfast options, and spacious rooms!

Oh dear Marriott! I know people will book because of the name but come on? If you love the 1970’s come here. The place hasn’t been refurbished in maybe 30-40 years? The rooms are so dated with “copy/paste” decor you could be in any USA hotel room from 40 years ago. Desperately needs refurbishment. Do not stay here it’s completely overpriced for the quality. I’m so disappointed as a long Marriott member...

I had an excellent experience at Marriott Santiago, and a big reason for that was the outstanding food and service. The Executive Chef, Mr. Ahumada, is truly hands-on and deeply involved in delivering a top-tier dining experience. You can genuinely feel his commitment to quality and customer satisfaction. The food was always fresh, perfectly prepared, and made with high-quality ingredients. Every...

I was very impressed by the service at this Marriott location. The front desk agent Roland really went out of his way to make sure my stay was great. The lounge is excellent with great food and drink options and the breakfast buffet is more than complete. I will definitely be staying there once I return to Santiago again.

The hotel is nice for one night stays during airport transfers but the restaurant is terrible, especially if you have any dietary restrictions. Even after multiple attempts of you explaining & mentioning dietary restrictions, the lousy restaurant won’t pay attention and might bring you the food which you have restricted. PATHETIC RESTAURANT & awful taste!!!

Nice hotel, great staff. Loved the lobby lounge/restaurant. Nice big park nearby if you want to take a walk or relax. A block from the shopping mall and good variety of restaurants. Nice pool area, but limited time that sun is on the pool. Disappointed that the hot tub water temperature was not hot.

Excellent value for money, spacious rooms, and a plentiful breakfast. The facilities are complete, the place is relatively clean, the environment is beautiful, and the transportation is convenient. The front desk service was just average. Worth checking out again!

The room facilities are rather old.

Very Kind Staff, Great Location and clean rooms… the only disadvantage was the small and low closet that smelled of mold, didn‘t use it for my clothing

Good stay great location very clean

The location is good! It's relatively safe! It's not far from the mall and there's a supermarket nearby! The only problem is that the breakfast is really bad.

I've stayed at Novotel and Ritz-Carlton in San Diego, but I still think this one offers the best value.

This hotel is close to shopping centre and in a safe area. There are a lot of fast food downstairs. The room is as per my expectation. It is worth the money.

Great location in the heart of downtown, close to a large shopping center with plenty of restaurants and dining options. The area feels safe and convenient, making it easy to get around. Excellent value for money considering the prime location

DoubleTree by Hilton Santiago is a great place to stay in the Chilean capital, with an excellent location that makes it easy to enjoy the city for both business and leisure. The hotel stands out for its wonderful team — professional, welcoming, and genuinely attentive to guests. The delicious breakfasts are a great way to start the day, while the excellent cocktails at the bar add even more charm to...

Great location, good value for money.

I stayed at the DoubleTree Hotel on Vitacura in Santiago in January 2026. This is a great hotel located conveniently for the Metro (nearest station is less 10minutes walk) and the shopping mall. It is a good place to start exploring Santiago. The room allocated to me was great - had a 2 double beds!. It was clean and comfortable. The AC worked very well. The bathroom was also a good size with a walk...

Came back here again after 5days trip to easter island. It is good that they keep the luggages. Location is just perfect. Three minutes from costanera center and 5 minutes from MUT. VERY nice neighborhood.

Service is good and there is a shopping Center within walking distance.

My friend said it was worth staying. 👍

It is a nice and clean hotel. We are very impressed with the clean and the comfort and it’s in good location very convenient to go to shopping center and have a nice restaurants around. It’s highly recommend to stay in this hotel.

Liked: nice safe location, easy to get an Uber to any of the tourist area ($10usd ). Platinum and titanium members get free breakfast (my wife had the best croissant she’s ever had )and access to a concierge lounge. The lounge has nice appetizers, free coffee, wine, and beer. The outdoor patio/pool is nice. We ate at the restaurant on Property, the food was really good and the prices were very reasonable...

Everything was great. It's super convenient for dining and shopping, with options available within a 1km radius.

Here on business trip on my second occasion. Amazing service, food and vibe in all of its restaurants and bars. By the way there are at least 3 bars/restaurants and all excellent food and service. Felipe at the bar on -L1 was great, we both spoke little of each others language (español and English) but we communicated and he made the effort which was extremely welcomed as I need to learn Spanish. I...

Traveled with our 4 children and stayed in two club suites. The staff was exceptionally gracious with our kids and helped us so much. We enjoyed walking around the neighborhood in the evening for dinner and a late night playground stop. The pool area was lovely. We couldn't have asked for an easier stay in Santiago.

The service was outstanding here! Jonathan at check in was so kind and helpful; Daniel at concierge desk was very helpful with my questions regarding the metro system. I thoroughly enjoyed the pool and hot tub. The drinks were fantastic at the pool bar. Everywhere was sparkling clean, from the spa to my room. This was a great way to end my trip to Patagonia. After a delicious room service dinner...

Great location, near to shopping centre , surrounded by many good restaurants. Service staff were very friendly and helpful. Toiletries quality and range can be improved. Writing desk is rather uncomfortable.

Great location, near to shopping centre , surrounded by many good restaurants. Service staff were very friendly and helpful. Toiletries quality and range can be improved. Writing desk is rather uncomfortable.

What can one say! Excellent in every category, as one would expect for the price point/category. Location is near many of Santiago's great eateries. The decor is elegant (though the seating area in the lobby may need a touch-up of its furniture). Concierge, reception, bar and restaurant staff were very attentive and helpful. The spa/pool area was better than most hotels (far surpasses the nearby...

I had a lovely stay at the The Ritz-Carlton, Santiago over the weekend and would happily return. I was upgraded to a junior suite with Club Lounge access at check-in. Guests with Club access check in directly on the 10th floor, and the process was smooth, welcoming, and well managed. The staff provided a clear overview of the hotel, Club Lounge amenities, and were happy to answer questions about the...

Novotel Las Condes’ Mr. Jesus was pleasant and approached us when a room became available for us. A lady staff at the front desk was helpful in accessing their wifi. Our rooms were clean and comfortable with hair cap but no lotion. Their breakfast offered sufficient variety; however, only the kind of vegetables and sausages were varied from breakfast to breakfast. Their scrambled eggs don’t look...

Pet friendly. Nice staff. AC in the room doesn't work. There's no closet and you hang your clothes literally from a tube pipe next to your bed.

We were a group of 8 and we had a very enjoyable time at this property. The location is fantastic - within walking distance to a ton of restaurants. Excellent breakfast and amenities. The real stars of the hotel are the front office - I gave this a 5 star review because of Paula who did an amazing job of organizing custom excursions for our group with very little notice.

Apon arriving, make sure you get a regular, normal room that has closet, working desk and some space or stand for the suitcase. I've been in this hotel a few times and the last time I got a room so small, i had to put my suitcase on the bed.

The room was spacious, clean, and tidy. The breakfast was good; you could order an omelet. Filtered drinking water was available in the lobby. There was a shopping mall nearby, within walking distance. It's in the CBD, quite safe, and about a 20-minute walk from the airport.

The breakfast selection is plentiful, but the bathroom exhaust fan is very dirty, almost blocked, and frequently stops working. The air conditioner is also noisy.

I enjoyed my stay at this particular Marriott. In the States the Courtyard brand seems to be a bit behind in terms of the room appeal. However, this Courtyard is a lot more modern with excellent staff, great views, and a decent dining experience. I like to give a shout out to Paz who was very warm and was very kind upon my check in. Jaime and Marcos, the bartenders, who concocted the most delicious...

Worse than your standard Marriott Courtyard in my experience as a Titanium Elite. Courtyard is my favourite value for money Bonvoy brand. I’ve stayed at Courtyards from Lima, to South Korea, to Cambodia that have upgraded me to excellent rooms/suites and have been quiet, clean & offered cold AC. This experience compared negatively & I would stay at a different Bonvoy in town, like AC or W, where I...

Great hotel in a great location! Stayed here in November and the rooms were very clean and the beds comfortable. Staff were very friendly and helpful. We want to especially thank and recognize our driver, Augustin who was so helpful, friendly and informative. Wish we could take you with us for the rest of our trip! Miguel and Paula

Overall a good hotel. Rooms are spacious and clean. Location is good in a safe neighborhood with lots of office workers. Attached to a mall with shops and eateries and a real grocery store which is convenient. About 20 minute walk to the nearest metro station on line 1, so it’s easy to get downtown and not dealing with traffic which could be pretty bad. The in room refrigerator is small and tucked...

Excellent place and very clean location

Very clean, very business hotel, stay here all the time, convenient for travel!

The reception are very nice and friendly

Beautiful hotel with old time luxury feel. Has doormen, and many staff always ready to help however they can.

We came very late, 1:14am due to flight delayed and the Conceirge was still opened for us and received a warm greetings. Breakfast has various food. We stayed for 2 nights and will come back to our next trip!

It definitely used to be a nice building but needs renovation. The shower was never fully hot. Rooms are tired, no smart tv. Location is good in the city centre. Breakfast was okay, it had a good range of products but the pastries were always dry.

Stayed for 5 nights Entry looks great. Doormen attentive. Friendly and helpful staff at check in Fast elevators Good AC temperature controlled by guest Good breakfast Large safe Xtra pillows and blankets Useful small refrig Hot water shower good Large windows Lots of wood ____________ Mattresses need replacing, lumpy Room dated Smell from sink water Sink drain did not drain well Bathroom floor felt...

We had a wonderful stay at Hotel Plaza San Francisco in Santiago. The rooms were spacious, spotlessly clean, and very comfortable — exactly what we needed after weeks of travelling. The hotel facilities were a real highlight. The pool, gym, and spa were fantastic and such a treat after being on the road for so long. It was the perfect place to relax and recharge. Breakfast each morning was amazing...

Don't expect 5 stars experience when booking this hotel. We've cancelled another hotel in Las Condes thinking this one's better, unfortunately we were wrong. I'll state out all the positives and negatives so you decide yourself. PROS: - LOCATION: Excellent location in a quiet and safe neighborhood surrounded with residential apartments with security, really nice. Several restaurants around it and...

Got this room near costanera center, has a kitchenette, sofa, desk separated from the bedroom, spacious and nice. Their restaurant it's great for lunch and dinner and the breakfast has plenty of options, like it.

In a quit neighborhood with some good restaurants around. Friendly staff and rooftop indoor pool overlooking the city and mountains. Rooms are spacious and lovely.

Simply a very pleasant hotel to stay at in a very nice area of town with plenty of great dining options nearby.

The room was spotless and the staff was very helpful, proactive, and responsive. In short, a great experience.

The lobby staff were very professional and helpful, but the service didn’t match the price paid. The Wi-Fi often disconnected and didn’t work properly, and no coffee was provided after room cleaning — you have to pay extra for it, even though it should be included.

The staff is friendly and considerate.

The staff is great, location is prime. It is close to pretty much everything you'd want to see in the city with a metro station within 50 yards and a bus station literally outside the door. The condition of the property is not the best, lightning is dim and very basic.

In short, it was a regular experience. The hotel infrastructure is not well functioning. I mean the lifts are worn out and to get hot water in my room I have to wait unless 5 minutes. As for the location, it is excellent in the centre of Santiago.

On our recent trip to Chile, our last city to experience was the capital, Santiago, and we stayed at the Hotel Diego de Almagro Santiago Centro, situated extremely centrally on Avenida Libertador Bernardo O'Higgins. The hotel is comfortable, our room on the 9th floor overlooking Avenida Libertador Bernardo O'Higgins was spacious, with 2 large beds. The hotel was well-maintained and the staff extremely...

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

WIFI is not stable. There is no USB socket in room.

Very new and clean room. Excellent service from staff especially Francisca who is very friendly and helpful.

Could not have been better in any way. Room, service, breakfast, and location were all perfect. Highly recommend!

Clean rooms nice breakfast accessible location. Could have helped if there is microwave and mini fridge in room

A decent stay overall. The hotel has a great location and the staff were friendly

Exceptional! Great rooms and really kind staff. The hotel is well located, at only 700 meters from Constanera Center. The room for the breakfast is a bit tiny, I’d recommend attending early.

Very good, very convenient to nearby shopping malls, the service attitude of the front desk is also very good.

Staff, cleanliness of room and breakfast could be better.

Love & Hate relation with this hotel. Although is a great property, very central location and the nicest staff; the zone is very unsafe, almost no eating options and the room wasn't clean enough. This hotel have a great potential.

Faded glory hotel in a great location with large rooms and fabulous staff

Great location- steps from Metro and easy walking to many downtown sights. The restaurant was great, large portions! The front desk staff was helpful and polite.

Great location, good staff. Rooms are small and old, but it’s a nice property.

Loved the aesthetics of the hotel and it was conveniently located near local shopping and dinning. The staff was very friendly and helpful.

I was able to get an early check in. The hotel is located 3 minutes walk from metro station. The room is clean and offers good view. Breakfast is pretty good. In all it provides great value and I highly recommend.

My stay was very pleasant central with many amenities around the hotel just behind a supermarket, bars and restaurants easy access

The room amenities were just the bare minimum: no fridge and not even any cups. This was quite a surprise.

My time in Dali sparkled like the myriad stars scattered along Erhai Lake, and Dali Yunji No.1 Hotel undoubtedly shone as the brightest among them ✨. Stepping into the hotel, its unique ambiance unfolded before my eyes like a beautiful scroll painting. Every piece of decor and every green plant seemed imbued with life, perfectly blending with the poetic natural beauty of Dali. Here, I must give a...

All rooms on every floor directly face a busy main road. The noise at night was unbearable, making sleep very difficult. Additionally, there were many homeless people in the surrounding area.

The staff was very friendly, and the place was very clean and safe. However, there was no hair towel or coffee maker in the room. Everything else was a 7 out of 10.

Close to the airport, and the breakfast was decent with a good variety.

The hotel's location near the airport is convenient. Although the shuttle bus stop was a bit hard to find, the hotel communicated promptly and effectively, even sending detailed instructions beforehand on how to locate it. Both the room and the restaurant were very satisfactory.

Amazing place Clean Good service Good person

Luggage storage is very convenient and helpful

Well appointed hotel with excellent helpful staff. Ate dinner at restaurant - great food and service. Beds were comfortable and we were offered complimentary later check out which was much appreciated. My second stay here and will come again!

We were very frustrated upon arrival as we had advised our flight and ETA and nobody was there to pick us up. We had to pay US$32.00 to take a taxi which was crazy and upon arrival at hotel we were told that the phones were donw (as we did try to call several times without a response). There should have been some form of communication even via Whats app or email and there was none. The phones had...

We had a comfortable 3 day stay at the W Santiago on our way to, and return from Antarctica. It is conveniently located in the neighbourhood of El Golf, the financial and entertainment epicenter of Santiago; with plenty of restaurants close by, and a ten minute walking distance from the Cenco Costanera Mall and tower. Most of the sights and the city centre are not too far away. The rooms, food...

Wonderful stay made special by Camila. No problems encountered. Camila guided us through the hotel and surrounding neighborhood for food and entertainment.

Truly the best/only hotel for us to stay when in Santiago. We stayed here 15 years ago, and were curious to find out if it had kept up to the excellent standards we experienced back then. We were pleasantly surprised it is now better than then. As members of Bonvoy, we expected high standards, but this time it exceeded our expectations. Service top notch, everybody very friendly, special shot out to...

As someone who used to travel for work I've stayed at a LOT of hotels. W hotels always come with a bit of an expectation of an elevated experience and this hotel overdelivers. The room was very nice, the pool makes you never want to actually leave the hotel and the staff are incredible. We had dinner at Karai which is likely the best hotel restaurant I've ever experienced. I would recommend anyone...

We really liked the location - lots of restaurant options and a nice park. Our room was lovely and we felt fortunate to be upgraded by Benjamin at reception. He is very warm and professional - an asset to the hotel. Next time we will try out the restaurants within the hotel. The rooftop bar has a beautiful view not to be missed.

Great location and stunning views from the huge balcony

A very comfortable and welcome recent stay in the Hotel Regal Pacific. The bedroom was well appointed, bed comfortable and shower excellent. As an early starter, breakfast was a little disorganised, but the food selection was reasonable. Dining in was compelling with a great selection of tasty local and international dishes and good table service.

This is a well-established hotel; the breakfast is decent, and the rooms are relatively newer than when I stayed there over two years ago.

Great hotel. Rooms clean and in good shape. Staff friendly

5 star hotel by its name. Staff went extra miles to ensure the comfort of our overall stay. Thank you Alexandra and Filipe for their help. I enjoyed the welcome drinks and the breakfast offered by the restaurants.I will definitely come back to stay again.

we are so very happy with our stay at regal pacific hotel the staff were great. the restaurant was great and location great aswell , very sophisticated hotel i recommend

The hotel is fine, the rooms are fine, the only problem is the facilities: an old-fashioned reception, a small pool, and a small, disorganized gym. The restaurant is fine, although it could have been more lively; the best thing is the staff. The hotel claims to be 5-star, but it's actually 4. The price-quality ratio is still okay.

The rooms were great. Check in was slow and later than advertised. That seems to be the Chilean way. Bed was really comfortable as were the pillows Hot water took ages to come out in the shower until I learnt to turn it on well beforehand. Coffee in the room was not free which I've never seen before. Breakfast was yummy

It’s a good business hotel, the location being its best feature. However, it is due for a refresh and remodeling.

The rooms are very clean, although did smell like someone had smoked there before. Overall great Hotel, rooms are large and very comfortable. Would stay there again

Motorized curtains difficult to operate if working. Smart tvs with Roku.. had to call in 3 separate occasions for support. No air extraction in bathrooms. Deficient room and bathroom cleaning.. not terrible but lacking.. Generally it is not 5 star quality or value for money.

Motorized curtains difficult to operate if working. Smart tvs with Roku.. had to call in 3 separate occasions for support. No air extraction in bathrooms. Deficient room and bathroom cleaning.. not terrible but lacking.. Generally it is not 5 star quality or value for money.

Exelent and smood check in. Customer service is top notch. Pool and restaurant on the roof with great view and food. Room was fantastic (suite). The view was amazing. All in all a great hotel. Would like to stay again.