5 star hotels in Sanya

The overall hotel experience exceeded my expectations and is highly recommended. The hygiene was spotless, and attention to detail made for a comfortable and peaceful stay. The service was warm and attentive; both front desk and housekeeping staff were friendly, and check-in was efficient and smooth. The sea view room offered a superb, unobstructed view of the ocean. The scenery was breathtaking, and...

Ms. Anna at the front desk was very professional and attentive, considering guests' needs regarding hotel facilities. She also acted as a concierge during our stay, answering all our questions via WeChat. The hotel's environment and scenery are absolutely top-notch in Sanya, even in Southeast Asia. Many daytime and nighttime water activities, like yachting in Sanya, use these unique Phoenix Island...

The hotel is located on Sanya Phoenix Island, and the services and facilities are all excellent. There were Russian tourists, and many of the hotel's notices had Russian translations. The surrounding scenery is beautiful, with many yachts heading out to sea. The room was clean and comfortable, the hallways were tidy, and the front desk staff were very friendly. We were very satisfied.

Anna helped us arrange a room with a beautiful, full ocean view, which was fantastic. Getting around was easy with the shuttle service. Dining was convenient, offering both Chinese and Western cuisine, plus a Sky Bar on the top floor. Overall, our stay was great. There's also a laundry room on the 5th floor, which was very handy. Satisfied!

An incredibly satisfying stay! The sea view room was super spacious with a lively and charming decor. The ocean view was absolutely breathtaking, and we could even watch the sunset – truly indescribable beauty. The butler service was incredibly attentive and thoughtful, with private transfers to and from the island. Breakfast was an amazing spread with a huge variety of options. We were originally...

The hotel was very nice. Bed was very comfortable and room was great. The pool was very cold compared to the temperature but that would be my only minor complaint. Everything else welas very good from breakfast to other services.

An experience that exceeded all expectations! Four nights here and I didn't want to leave! This four-night stay was absolutely perfect! The hotel environment is tranquil and elegant, with lush greenery beautifully arranged, making a stroll feel like walking through a natural oxygen bar – my mood instantly relaxed. The room was spacious and bright, and the most pleasant surprise was the bathtub with...

Our stay at Haitang Bay No. 9 Resort was absolutely divine! The service was top-notch; our dedicated butler was professional and incredibly attentive, providing personalized service from check-in guidance to arranging activities – everything was handled perfectly. As for the environment, the hotel boasts stunning surroundings with an incredible beachfront view of Haitang Bay, and the garden landscaping...

The hotel service was excellent! After booking, my butler, Lizi, upgraded our room, so we could watch the sunrise right from our bed. She also helped us arrange a late check-out. A huge shout-out to my butler Lizi! The hotel itself is massive and incredibly beautiful, with a private beach and several free swimming pools. Our room even included a complimentary hot spring experience, which was incredibly...

The day before check-in, the staff called to ask about some basic details, and their service attitude, from the front desk to the bellhops, was consistently excellent. The hotel's beach is secluded and peaceful, with no pushy vendors. However, Haitang Bay has strong waves, making it unsuitable for swimming. The bathtub in the room was well-cleaned, with no noticeable dust, and all essential facilities...

My friend visited here 10 years ago and recommended it, saying the environment was great and perfect for kids to play all day. I was a bit worried at first, thinking a lot could have changed in a decade, but I was so pleasantly surprised when I arrived! The room was not only spacious but also very clean. The private beach and hot springs inside were definitely the kids' favorite spots.

I've stayed at many hotels in Sanya, but Haitang Bay No. 9 is truly exceptional. The hotel grounds are huge, and you can have a really fulfilling stay without even leaving. All the necessary amenities are there. The best part is the infinity pool; every photo you take there looks amazing. A big thanks to our butler, Coco, for their thoughtful service. I'll definitely come back when I have the chance

The entire experience was truly satisfying, a definite five-star recommendation! The location is convenient, the lobby is elegant and grand, and the front desk staff, Leo, was efficient and thoughtful with the check-in process, offering polite and measured service. We extended our stay by a day, and the room was clean, tidy, and well-lit. The bedding was soft and comfortable, and the bathroom amenities...

The rooms are clean and tidy, and the service is excellent. It's super convenient for airport and high-speed rail travel, making it an incredibly good value-for-money hotel. The surrounding amenities are complete, with plenty of food, night markets, and the seaside to fully enjoy your trip!

The hotel has a warm and inviting style, and the room layout is well-designed, making for a relaxing and pleasant stay. The staff are friendly and helpful, always ready to answer any questions, and the overall experience was excellent, especially thanks to Jake. I'm very satisfied and would choose this hotel again for my next trip; I truly recommend it! Parking is convenient and secure, ensuring a...

The room was well-equipped, even featuring a simple sofa or a swivel chair. Although the closet door was a bit tricky to close, it didn't stop me from hanging my clothes. The bed was comfortable, but the duvet cover had a major flaw: one side was only partially sewn, leaving most of it open. This meant my feet often slipped inside the duvet cover and touched the inner duvet while I slept, which felt...

This stay truly exceeded my expectations, I have to give it a five-star rating! From the moment I walked in, I felt the thoughtful service. The front desk lady had a sweet smile and handled check-in quickly, even thoughtfully upgrading my room. The room had an amazing view, with cityscapes right outside the floor-to-ceiling windows. The bedding was soft and comfortable, and all the facilities were...

This stay truly exceeded my expectations, a definite five-star rating! The hotel's location is superb, making travel convenient, and the surrounding amenities are comprehensive, suitable for both business trips and leisure travel. Upon entering, I was amazed by the lobby's ambiance – exquisitely decorated, elegant, with soft lighting, and overall clean and tidy, creating a wonderful atmosphere. The...

The room was actually better than I expected, as I'd seen many reviews mentioning issues with rooms before. However, the butler service was incredibly attentive and thoughtful; they helped me prepare and check everything. Elena was excellent 👍 and responded very promptly to all my requests. Overall, the hotel is still beautiful, and I'd definitely consider staying again once rooms become available

The environment is fantastic; you can enjoy the beautiful beach and sea views right from the hotel! Our butler, Maggie, provided excellent service throughout our stay, thoughtfully arranging a honeymoon setup for us. We were so happy the moment we entered the room! We heard she even brought us lotion when we got sunburned and prepared small desserts in the afternoon – she truly anticipated our every...

The public areas are truly beautiful, perfect for snapping some great photos. The room itself was a bit dated, and the mini-bar was very basic. The lobster wontons at breakfast were quite good. Our butler, Alaia, provided exceptional service – truly 10/10! Knowing we were heading to the airport after check-out, she proactively offered a late check-out and gave us shell necklaces and a cute little squirrel...

Sanya Mo would be great, *except* for a few things: 1. Before checking in, I called to specifically request an extra duvet for our family room, which was confirmed by the front desk upon arrival. However, the room was empty. I ended up having to ask the turndown service attendant for one. 2. The only power outlet on one side of the bed was completely loose, the air conditioning was incredibly noisy...

The hotel is sparkling clean, comfortable, and the service is incredibly warm and attentive. The accompanying travel photography service was also super professional, producing high-quality, timeless photos that really captured the atmosphere, even with casual shots. Overall, it's excellent value for money and a fantastic experience. I genuinely recommend it! 👍👍👍

This hotel is perfect for a quiet getaway, offering great privacy and stunning sea views. The property is quite large, so you'll need to use the shuttle service to get around to many areas. However, if you avoid the hottest parts of the day, a stroll around the hotel grounds or along the beach is incredibly enjoyable. The lobster wontons at breakfast are delicious, and there's also a DIY station for...

Enough for 1 night before flight. 10 minutes walking distance to terminals. Comfortable bed

The room was spacious and clean, with a wet and dry bathroom design. The bedding was comfortable. You could hear the planes taking off, but I didn't find it affected my sleep at all. Check-in and check-out were both very smooth.

Very close to the terminal, a great choice for early morning flights. We booked two rooms on separate orders for our family, and the front desk was kind enough to arrange them together, which we really appreciated. The hotel is also located within a commercial center, making dining options very convenient.

Great location, super convenient for flights, and the service was excellent. They even have robots deliver food to your room! The hotel rooms are spacious and bright, and the soundproofing is pretty good. There are plenty of snacks and a supermarket right outside, plus an underground parking lot.

The location is fantastic – right by the airport with tons of great local eateries nearby, plus a duty-free mall, which is super convenient. However, the room had a strong musty smell, the window was tiny, and there was a lot of noise from the outdoor AC unit. The dehumidifier in the room was broken, but thankfully the staff were excellent. They promptly replaced the dehumidifier and even found another...

Facilities: Great Hygiene: Pretty clean Environment: Good Service: The butler was very helpful. Staying at an airport hotel a day in advance was really convenient. Everything you need is nearby, and you can just ask the butler for anything you need; they're very enthusiastic and gave clear instructions on how to get into the parking lot.

Sanya Parklane Hotel is one of the most comfortable hotels I've ever stayed in! The location is super convenient, directly opposite the Haitang Bay Duty Free Shopping Complex and the Sanya Romance Park. It has a huge swimming pool, and I saw many foreign guests there. The facilities and air conditioning are excellent, the water pressure is incredibly strong, and the hairdryer is powerful. The night...

This hotel is super conveniently located right across from the Haitang Bay Duty-Free Shopping Complex and Sanya Romance Park, making both shopping and sightseeing incredibly easy and walkable. It really saves time and effort. Despite Sanya's hot weather, the air conditioning in the room works brilliantly – you cool down almost instantly after stepping inside. The shower has fantastic water pressure...

I was so pleasantly surprised by my stay at the Park Hotel this time! As soon as I entered the room, I found it to be incredibly clean, which was such a relief after a long journey. The room was not only clean but also spacious, and the mattress had just the right firmness – I slept soundly without any back pain. The hotel staff were all so warm and patient. The location is absolutely fantastic too...

Overall, the hotel staff were very friendly and helpful. The room was clean, tidy, and well-maintained, with all the necessary amenities. Plus, there were complimentary drinks and a free gym. In the evening, we could easily walk across the street to the Haitang Bay Duty-Free Shopping Complex, which was super convenient and not tiring at all. It was a great experience! The hotel offers excellent value...

The service attitude was excellent, and the young ladies at the front desk were all very enthusiastic – that's definitely the biggest plus! The hotel's location is great, with Joy City nearby, so dining is convenient. We booked tickets for Romance Park, and it was just a short walk from the hotel, which was super convenient for lazy travelers like us. This was my first time staying at this hotel; I...

I chose this hotel for its great value for money. It's quite close to the 'Romance of the Song Dynasty' show, within walking distance, which was a plus. The room layout was really unique, and the view from the window was absolutely stunning. Since we were mainly here for sightseeing, it was nice to be able to stroll around nearby at a relaxed pace. There were also various thoughtful little services...

The room was really modern, and the view of the ocean and hotel pool from my window was fantastic. Guest Relations Agent 5432 reached out proactively to understand my needs, which was a great touch. The hotel's location is super convenient, with plenty of amenities nearby. I'd definitely consider staying at Autograph again next time.

The room decor is quite modern and youthful, including the lounge chairs or small sofas by the window, which really suit a younger aesthetic. The oblique sea view is decent. If you consider the Marriott as part of the same complex, there's a bit of shared public space, but it's negligible compared to hotels in Haitang Bay. The service was pretty average; they really struggled to cope with the influx...

The hotel is located right by Dadonghai Beach. In terms of service, Guest Relations Officer 5560 followed up to ensure a great experience, and the staff were all very enthusiastic. As for facilities, the room maintenance is pretty good, and the layout is ideal. Regarding hygiene, the cleaning was quite thorough. The room also had excellent natural light and a beautiful view. I'll definitely be back

Overall, my stay was pretty good. The service was quite attentive, especially from Guest Relations 5560. She was quick to respond whenever I had a request. The hotel's location is also very convenient for getting around. My room on the 19th floor had a nice view, overlooking Dadonghai Tourist Area. The mountain and sea scenery here is indeed beautiful. I might even come back to stay here again in the...

This is the best hotel I've stayed at recently, so I specifically came to leave a positive review! First off, the breakfast was absolutely delicious, though unfortunately, I didn't get any photos. The environment is truly lovely, and having direct access to Dadonghai Beach is incredibly convenient. They even sent me a gift! I'll definitely be recommending this place to others.

A day before our arrival, the hotel staff contacted us to confirm our check-in needs. Josie from guest relations was very helpful in arranging our room. The room was new, well-equipped, and offered a great view of Dadonghai. The hotel's location is excellent, close to the city center and right in the Dadonghai area. We had a very pleasant stay. My only suggestion would be to upgrade the hairdryer to...

The views are great, it's convenient, and close to everything. I'd definitely stay here again next time. It was so relaxing to just stare at the sea from the balcony all afternoon. The only downside was that the hotel was fully booked, and they didn't reserve a room for us when we checked in for a second night. As a result, we couldn't extend our stay the next day. **Facilities:** Didn't really pay...

Excellent value for money! The hotel's location, cleanliness, and everything else are great. This is my third time staying here. Facilities: Good Cleanliness: Good Ambiance: Very good Service: Very good

The service from Housekeeper Li Ying was truly excellent. Since I arrived quite early, the only room available was a 'tail-end' room that had just been vacated, which I wasn't too keen on. I wanted to pay extra to upgrade, but the hotel was fully booked with no other rooms. However, the housekeeper proactively coordinated with another guest to swap rooms, offering to compensate the other guest for...

Traveling with kids was quite convenient, as the hotel is very close to the beach, which has plenty of food options – that's a big plus. It would be even better if they could address the mosquito issue, as my child ended up with a few bites. The environment is nice, and if the price could be a bit more favorable, it would be perfect. I'd definitely consider coming back! There are also lots of good...

The attraction is very close to the beach, within walking distance, and the hotel also has entertainment facilities for children. The parking lot is huge, so parking is very convenient. Dining options nearby are also plentiful.

Facing the sea directly, you can see the coconut groves and the ocean from the balcony. The pool is right next to a door that leads directly to the beach, which is super close. Extremely satisfied! There's also a free bus to the duty-free shop. Hygiene: Clean and tidy. Service: Very good service attitude.

Park Hyatt Sanya Sunny Bay Resort is truly exceptional! From the butlers to the staff, service, hygiene, and the hotel scenery – everything was simply outstanding. The hotel as a whole is very quiet, and the public areas are spacious and uncrowded. The meticulous and thoughtful service from the butler made me, a first-time Hyatt guest, feel incredibly welcome and helped me quickly familiarize myself...

From the moment I stepped into the lobby of Park Hyatt Sanya Sunny Bay, I was struck by its elegant and sophisticated ambiance. The staff were polite, attentive, and handled the check-in process efficiently and thoughtfully, without being overbearing. The room decor was exquisite and meticulously designed with great aesthetic appeal. The dining experience was also exceptional, with carefully prepared...

Park Hyatt is the most artistic hotel I've ever stayed in. From the corridors to the swimming pool, and even the small windows in the stairwells, the views outside are meticulously curated. It's perfect for a long stay to slowly savor the experience. The service at Park Hyatt is also the most attentive and thorough. As for dining, both the breakfast and the evening hot pot buffet left me completely...

Coming to Sanya, I thought the experience at the Rosewood Sanya was the ultimate, but staying at the Park Hyatt took it to a whole new level. The Park Hyatt sea-view suite, over 120 square meters, was simply 'spacious.' The long table in the living room felt like it was made for meetings. The other word that comes to mind is 'beautiful.' The long, ribbon-like windows offered stunning, ever-changing...

If you're particular about resort hotels, then Park Hyatt Sanya Sunny Bay is a must-stay when visiting Sanya. On this trip, I stayed at both Capella and Park Hyatt, and I truly felt the meticulous attention to detail and thoughtful service at Park Hyatt Sunny Bay. The drive to the hotel offers stunning views of the most beautiful road and coastline. Security at the hotel entrance is very strict; you...

An absolutely wonderful stay! From check-in to check-out, every step of the way, we experienced the thoughtful and meticulous service of the Park Hyatt Sanya Sunny Bay team, along with a serene and elegant atmosphere. The hotel's environment, facilities, and overall service were impeccable; every detail reflected the hotel's professionalism and dedication. Many thanks to all the staff for their hard...

Extremely satisfied, especially with the reception. Lu Zhongqi was particularly warm and provided excellent service. Our flight was at 6 PM, and they even allowed us to extend our check-out by an hour so my child could nap. We'll definitely come back next time, it was truly great.

The Sanya Sunshine Hotel exceeded my expectations! Located on Sanya Bay, it's just across the road from the beach, making sunset views incredibly convenient. The Southeast Asian-style architecture, palm-lined courtyard, and azure swimming pool really create a vibrant tropical atmosphere. My sea-view room offered a fantastic panorama, with stunning blue skies and ocean visible right from the window...

What I loved most about staying here was the peaceful atmosphere. Sitting by the pool in the morning truly felt like real relaxation

This is the longest I've ever stayed at a hotel. The environment is beautiful, the location is superb, and the service is incredibly personalized. Special thanks to Manager Lin, who was patient and enthusiastic. Every unstated expectation was anticipated and brought to reality. This was my most satisfying stay yet.

The service far exceeded my expectations. A big thank you to the concierge for the complimentary room upgrade and the fruit platter. In the evening, they even prepared milk and cake for my child. Beyond the hotel's standard amenities, these additional services really made our stay special. The hotel has direct access to the beach, and the sea views are stunning. Downstairs, there's a pool area for...

You could easily spend a whole day just relaxing at this hotel. The hotel itself is beautiful. My room had a balcony facing the airport, but I could also see a partial ocean view, which was quite nice. The pool is heated and the water is very clean. The gym is well-equipped. There's also a kids' play area or a spa. Our package included a buffet dinner with fresh seafood and quick service. The poolside...

Our experience at Capella Tufu Bay was absolutely amazing!! Huge thanks for the suite upgrade – the room was incredibly spacious with a stunning view! A big shout-out to Linda for her excellent service! She was always quick to respond and resolve any issues. It was my birthday during our stay, and they even arranged a birthday cake and desserts – we had such a wonderful time! The hotel itself is beautiful...

Planning a trip to Sanya, Hainan, I browsed online reviews and saw that Capella Sanya was consistently praised as a top-tier hotel, so I decided to book it. My stay from April 19th to April 22nd, though brief, left me with wonderful, soul-nourishing memories. The moment I stepped into the Capella lobby, I was instantly captivated by the magnificent scene. The dome was vast and grand, with water cascading...

The hotel upgraded our suite to a villa with a private pool. The breakfast selection was rich and varied, with the Western kitchen offering dishes from different countries – I particularly enjoyed the Singaporean fried noodles, bak kut teh, and teh tarik. Our butler, Diana, was incredibly responsive, replying to messages instantly. She even brought us refreshing herbal drinks and desserts, and the...

Staying at Capella, time feels like it slows down. It's not just accommodation; it's an immersive retreat into oriental aesthetics. From the morning Tai Chi ceremony by the lobby's water curtain to sunset cocktails on the terrace in the evening, each day is perfectly filled with a sense of ritual. It feels as if you're cut off from the hustle and bustle, enjoying an exclusive sense of tranquility and...

Blown away! As a top luxury hotel, the service and ambiance definitely live up to the price, especially during the off-season. The pool wasn't overly crowded, hitting that sweet spot where it's lively enough without being jam-packed – a quiet yet not desolate vibe. The bedding was really distinctive; even for a rough guy like me, I could tell the difference – it was incredibly soft and skin-friendly...

I chose this hotel because of the wide array of beach and sea activities it offers. The room was incredibly spacious, and the butler service was exceptional. I have no idea how our butler, Linda, managed to be available 24/7; even when I requested a car to the beach early in the morning, someone was always there to respond. The hotel has a high occupancy rate, so I recommend avoiding peak hours for...

I arrived a little after 1 PM and had to wait a bit to check in. The room itself was quite old-fashioned, no smart toilet or charging ports, kind of like an older guesthouse. But I guess that's understandable since it's an older hotel. However, the public areas like the pool and lounge spaces were really nice. The pool water was super clean, and both adults and kids swam without any issues. Even though...

Falling asleep to the sound of the waves every night was amazing, and the pillows were so comfortable that my sleep quality didn't suffer from the change of environment. The beach is also great. It would be even better if they could arrange some special activities, like live singers.

I rarely write reviews, but my experience on this trip was great! Our room faced the ocean directly, which was perfect for the kids to go swimming – they loved it. The breakfast was plentiful, and the lady at the front desk was very professional. The staff in the restaurant, by the pool, and the housekeeping team were all very enthusiastic.

Seriously, just book this hotel without hesitation! The service is so exceptional that after staying here, other hotels' service will just seem subpar. I particularly want to mention CC at the front desk; I thought the rave reviews were just hype, but I had the pleasure of meeting her yesterday and she was absolutely wonderful, truly excellent, and incredibly accommodating. The hotel is right on the...

The hotel's location is superb, with its own private beach 🏖️. The breakfast is excellent with a wide variety of options. The service and cleanliness are top-notch. You can enjoy both sunrise and sunset views. It was a very satisfying experience, and I'll definitely come back again.

The hotel is a bit old, but the surrounding environment is great, with sunny beaches perfect for swimming. Someone helped me with my luggage when I checked out and got into a taxi, so the service was quite good.

The overall experience at Sanya Poly Rosewood Hotel was quite outstanding. The rooms were clean and comfortable, and all facilities were well-maintained. The front desk staff were friendly, and the check-in process was efficient and smooth. A special shout-out to our butler, Xiaoyu, who was proactive, thoughtful, and quick to respond, adding a lot of convenience to our stay. The outdoor pool area was...

The rooms are fantastic, especially 1201. Also, the staff member Pancho (the 'little crab') was incredibly responsive and the room service was excellent. It's nothing like the rumors say about poor service. I don't know the name of the housekeeping staff, but the hotel is very lucky to have such employees. I really admire the management of the housekeeping department.

The hotel service was excellent, and the breakfast was beautifully prepared with a good variety of options. The environment is lovely, and they even offer a service to change mattresses and pillows. The travel photography was also top-notch.

This hotel completely met my expectations in terms of overall quality. I booked a room type with a private butler, and ours, named Little Crab 🦀, was incredibly attentive. They were always one step ahead, anticipating and resolving any issues before we even had to ask. They even arranged a special car transfer for our airport trip at the end.

This was our first time staying at the Rosewood Poly, and since my wife is pregnant, I mentioned it to the butler. They were very thoughtful and even helped with some scent treatment, as all hotel rooms are non-smoking. The room layout was great, with a continuous sea view that was very relaxing, and I particularly loved the bathtub. A big thank you to our butler, Xiaofudou, for their attentive care...

Let's start with the highlight: Ella from Guest Relations. Her service attitude was absolutely outstanding. She arranged the room exactly as requested in advance (I didn't ask for a free upgrade, just a high floor and away from the elevator). And since I don't drink alcohol, the soft drinks and beer in the room were replaced with sugar-free Coke. It truly exceeded my expectations. Regarding the hotel...

If you're not absolutely set on a beach, this place is perfect. It's not brand new, but it's very comfortable, quiet, and you won't be disturbed. There's also a kids' club and activities, so the little ones won't get bored.

Overall, it's pretty good. This was my second time playing golf here, and I have so many wonderful memories. This hotel offers great value for money, and the golf course next door is a real highlight, making it super convenient to get around. The breakfast restaurant with its lakeside setting is absolutely stunning – it's a fantastic spot for a relaxed getaway.

Most five-star hotels in Sanya are quite old now. The hotel's scenery is absolutely stunning, and the service is excellent. Breakfast offers a great variety too. The room facilities are a bit dated, but the bedding is very comfortable. The only downside is that, probably due to its age, the air conditioning in the room isn't very powerful.

This was my first stay at this villa hotel, and it exceeded my expectations! It's conveniently located, the hotel environment is excellent and very quiet, and the villa area is also very comfortable. The shuttle service for getting around was super convenient, and the service overall was fantastic. I highly recommend it for families traveling with children. I'll definitely be back next time; I didn...

All the family water play rooms are located on the ground floor, facing north. This season, the room only gets sunlight in the morning, making it very dim and cold. The decor is dark-toned, and the lighting is also dim. What's more, the private kids' pool in this room type has unheated water (the public pool is heated). The water is ice-cold this season, so you can only look at it, not get in. Getting...

This villa hotel boasts a beautiful, well-maintained garden that's absolutely stunning. The rooms are bright, spacious, and fully equipped with everything you need. The pool area within the courtyard offers a comfortable and pleasant view, and housekeeping is prompt. The service is excellent across the board; from the room staff and shuttle drivers to the restaurant team and our butler Xiao Sun, everyone...

Our stay was fantastic, and a special shout-out to Livia, our butler. Her service was incredibly thoughtful and attentive; she anticipated all our needs and responded promptly to every request. She was gentle yet professional, making us feel completely at ease and cared for. She was there for us every step of the way, and her attention to detail was exceptional, truly making us feel right at home....

Our housekeeper, Yulia, was excellent! She communicated promptly and provided thoughtful service. Since our flight was very early, she even packed us breakfast to go. The hotel breakfast itself was abundant and delicious, and the vinegared sour soup set meal also featured fantastic ingredients.

I really loved the hotel's design style; the greenery and wood accents are perfect for a beach holiday, giving it a real vacation vibe. The room also had a great atmosphere with lots of thoughtful little details, which I appreciated. Just one small complaint: when we entered the hotel, we were asked if we had suitcases. We said no, but we were carrying a really large duffel bag, and no one offered...

My Sanya trip was absolutely fantastic! I have to give a huge shout-out to ONE Hotel Sanya and our butler, Jessica! The hotel's eco-friendly design is incredibly stylish, and the wooden-themed room was comfortable and peaceful. The infinity pool and sky bar are super photogenic. Jessica's service was incredibly thoughtful, she was available 24/7, helped arrange our check-in in advance, and even gave...

Staying at the Sanya Haitang Bay Sunshine One Hotel, I was thoroughly impressed by Jessica, our butler, and her meticulous and warm service throughout our stay! The pre-arrival communication was highly efficient, and the check-in process was seamless. She was constantly attentive to our needs and responded promptly, even solving issues with immediate replies late at night. The hotel's eco-friendly...

Had a very satisfying stay! Jessica provided excellent, attentive service throughout my visit. The breakfast was delicious, and I loved all the greenery around the property. Thumbs up, definitely coming back next time! [rose emoji]

They gave me an upgrade and I got a beautiful room. The housekeepers are very friendly and helpful. The breakfast was ok. If you go after 8:45am there is not many options. The hotel is little far from the beach but you can take a didi or ride a e-bike

The hotel's location is great, right next to the Big Tree Mansion and a commercial plaza, making dining very convenient. It's also close to Luhuitou Park and offers free parking. We stayed for one night, really liked it, and extended our stay for another night.

The room was very comfortable, and the front desk staff were incredibly welcoming. The lobby looked grand and high-end, and the location was excellent. You can even catch the duty-free shuttle from here. Breakfast was also good, with a nice mix of local and Western options.

I stayed 4 days at the hotel, the front desk staff manager has been helpful and please with my room conditions in general. Although dissapointed for not getting to thier duty free shopping trip due to fully booked. Otherwise is a pleasant experience afterall.

The hotel is quite nice. We just stayed one night and left early morning so didn't had time to explore the location, but there was a mall just next to it.

Decent hotel at great location. If you need anything like bottled water and tissues, request at front desk. Has gym nearby and next door to shopping mall nearby. Very convient for supermarket shopping and food.

This hotel is absolutely perfect for families with kids! The outdoor recreational facilities are fantastic, especially the huge climbing playground. It's a lifesaver for parents, letting the kids burn off all their energy. After they're tired out, they can just jump into the pool, and in the afternoon, there's even a bubble party – simply perfect. The hotel's environment and service are excellent;...

Facilities: Excellent! There's a great space for kids to play. Cleanliness: Spotless and tidy. Service: Attentive and professional. Breakfast: Ideal for a family trip with two children under 1.3m! My kids loved it so much they didn't want to leave. Great value for money, and plenty of amenities for children.

Our butler, Alan, was very attentive and responsive; whatever we needed, a quick WeChat message was all it took to get things sorted. The hotel grounds and kids' facilities are excellent and abundant. It's really good value for money, and both the elderly and children were very happy.

A friend recommended this hotel, and I stayed for two nights! It's a real gem. It's close to the airport, but that didn't affect my sleep at all – I couldn't hear any planes. The breakfast selection was incredibly varied, and the plain yogurt was especially delicious! There are also tons of small restaurants nearby. I particularly want to highlight the staff's attitude; they were so polite and genuine...

Location: Just 6km from Sanya Phoenix International Airport, about a 15-minute taxi ride. Surroundings: Approximately 200m in a straight line from Sanya Bay, an easy walk. The commercial area downstairs has everything you need for dining, entertainment, and shopping, including KFC, Pizza Hut, Hainanese restaurants, a cinema, and a supermarket. Services: Breakfast and lunch included, served from 7 AM...

Another late-night flight brought me to the hotel, and again, I ran into a flight crew checking in! It seems everyone finds this place convenient for travel. Then, at breakfast, the couple next to me turned out to be the same couple who sat next to me on the plane! After breakfast, I took a stroll in the courtyard and saw tons of play equipment for kids! I really wished I could be a kid again and join...

This hotel offers great value for money, especially at this price. They even gave me a free room upgrade, which made my stay very comfortable.

The environment is pretty good here. The hotel has its own swimming pool and a children's play area, so it's a nice spot for kids. There were quite a few foreign guests staying here too. The location is convenient, and the lobby staff will help with your luggage if you have a lot. Since I was traveling with my 13-month-old baby, one issue for me was that I had requested a three-sided child safety...

Great value for money, but if you don't drive, getting from the underground parking lot to the lobby can be a bit inconvenient. Amenities: The toothbrushes in the room were very good. Cleanliness: Clean, but the bedsheets felt quite damp. Environment: Road construction was happening at the main entrance. Service: Very good.

It was great experience and a large, specious room with some arrangements for kids to play inside the room. We got an early check-in and service was excellent. breakfast was fantastic and so many food items were there. Pool and the water park are great for kids to play and lots of other activities that you can do such as fish theropy, etc. Great hotel with nice people in the staff.

Came here years ago and stayed at this hotel. Years later, we have a new little one, and we're back again! It's truly a great hotel for families with kids. They have a pool with a slide and a sand digging area, which is my child's favorite. Thumbs up! 👍🏻

Booked this hotel last minute and checked in late at night. It took me a while to find my room after checking in. The front desk staff should have guided me to the correct floor, but they didn't. I went up in the elevator and searched around, only to find out my room was on the same floor as the front desk. Despite that, I was very happy with the cleanliness.

The hotel was great, and the service was excellent. There was a strange smell in the room, but the front desk was very thoughtful and upgraded us for free. They also allowed for a late check-out. Breakfast was plentiful, and the hygiene was top-notch. The pool was beautiful. Excellent value for money!

Xiao Zhao's service was excellent, and they even gave us a free upgrade. Thank you!

A really great hotel for a relaxing getaway, highly recommend it. I'd definitely consider staying here again next time I'm not looking for a beachfront place. The staff were all very friendly. Just a tip: try to check in after 2 PM, otherwise, your room might not be ready yet.

The hotel lobby's design is very cozy, and the front desk staff are friendly and provide excellent service. This is truly a hidden gem of a hotel, definitely worth a stay.

Great location facing the river beach, and the balcony is a nice bonus. The room is quite spacious, and the bed and pillows are comfortable, as is the air conditioning. The downside is the loud fan noise from the ceiling, but it stops around 10 PM. It gets a bit noisy in the morning, and you can distinctly smell kitchen fumes from downstairs even on the upper floors. The lobby is beautiful with an...

Sanya Yuelan Bay Junlan Hotel is a place I used to frequent for business trips. This time, I brought my family along, and my child really enjoyed it. The breakfast was quite good, with local specialty rice noodles that tasted great.

Our overall experience was excellent. The laundry service was efficient, clean, and prompt, which was incredibly useful for us since we were out and about swimming every day. The room was clean and tidy, and the balcony view was fantastic (even if calling it a 'sea view' is a bit of a stretch, it was still beautiful). The butler service was great; any issues we had were addressed quickly. Very satisfied...

Booked a family room which was spacious and convenient. Although the decor is a bit dated, it basically has all the amenities of a guesthouse. It's quite close to the beach, just across the road, and not far to walk to the night market and Baichuan Valley.

Had a very pleasant stay at the Yalong Bay Tianhong Hotel for six days. The hotel's environment is beautiful, and the room was comfortable, spacious, and clean, with a well-thought-out layout. The service from the former supervisor at the front desk was especially warm and attentive.

This well-known hotel is located in the heart of Yalong Bay Beach. I stayed here once over a decade ago, and my impression this time was still excellent. The location and hotel environment are superb; it's the perfect choice for a relaxing vacation, with beach strolls and stunning sunrises and sunsets. The hotel service is excellent. During check-in, the front desk attendant personally escorted us...

It's a pretty good hotel, close to the beach with sun loungers and a pool. The service is good, but the staff could be a bit more proactive. The front desk was very kind and allowed us a late check-out. The laundry service was good, but the breakfast wasn't tasty. Overall, it's a decent place, though it was much more expensive on Christmas Eve.

Packing up my things in the room, I felt a pang of sadness at leaving Tianhong for the first time. If you're on a budget, choosing Tianhong is a smart move. For this price, you get to experience a sea-view room, smart home features, and service that's almost on par with Haidilao – it’s truly incredible value. Although I don't know their names, from the security guards and front desk staff to the cleaners...