The Westin Hotel in Tianjin
Rooms and prices
Description
Rising above the lively historic and business districts of Tianjin, the Westin Tianjin is nestled among the city's famed Scenic area, renowned for their unique architecture and charming streets. This property provides spacious, stylish and light-filled guest rooms and suites, which feature signature Westin Heavenly Bed, wireless high speed internet access, giant LCD TV screens, iPod docking stations and charming city views. The on-site restaurants serve quality Chinese food. Seven eclectic restaurants and bars offer numerous ways to unwind, connect with friends and dine in style. During leisure, guests can stay fit in the Westin gym, cool off in the indoor pool.
Hotel opened in 2010.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of CNY 500.00 (approx. US$72.49) is charged.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, DinersClub, JSB, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Alarm clock
- Slippers
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- English
- Korean
- Multi-language staff
- Chinese
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Sauna
- Spa
- Children's playground
- Children swimming pool
- Pets Not Allowed
- Extra decontamination measures
- Additional measures against COVID-19
Street view
Video
Map
Reviews
1. **Poor Room Hygiene, Causing Discomfort**
On the evening I checked in, as I was getting ready to wash up and rest, I opened the toothbrush provided in the room only to find a strand of hair stuck to the bristles! Already feeling miserable from my cold, having to deal with such a hygiene issue late at night immediately plummeted my mood. I contacted the front desk to report it, and the lobby manager offered a bottle of red wine as an apology for the next day. I immediately explained that I couldn't drink due to my severe cold and explicitly declined the compensation, only hoping for a sincere response from the hotel.
2. **Rude Breakfast Staff, Reasonable Request Met with Indifference**
The next day, I went to the hotel restaurant for breakfast and asked the lady at the *jianbing* (Chinese crepe) station for a *jianbing* without spring onions – a perfectly reasonable request. Although she eventually made it as requested, her attitude throughout was extremely poor, her tone impatient, and her expression cold. This made me, already feeling unwell, even more upset and completely ruined my breakfast experience.
3. **Hotel Promises Unfulfilled, Check-out Adds to Disappointment**
The promised apology never materialized – no staff member contacted me proactively throughout the entire next day. There was no formal apology, nor any follow-up explanation regarding the hygiene issue, as if my feedback from the previous night had never happened. When returning the room card upon check-out, my leader and I returned two room cards together, yet the front desk staff only verified my name. This action was completely unreasonable and puzzling, further exacerbating the negative experience.
As a well-known star-rated chain hotel, the Westin Tianjin has serious flaws in its hygiene control, service quality, and complaint handling. It fails to uphold industry standards and completely lacks any warmth in its service.
Frequently asked questions about The Westin Hotel
How much does it cost to stay at The Westin Hotel?
The cost of living in The Westin Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the The Westin Hotel?
You can book Run of House, Standard room, Standard room with city view, Standard Club room, Standard Club room with city view, Standard Single room, Standard Double room with city view, Standard Double Club room with city view, Standard Quadruple room, Standard Quadruple room with city view, Standard Quadruple Club room with city view, Standard Family room, Standard Double room, Standard Double Club room, Standard Double Family room, Standard Triple room, Standard Quintuple room with city view, Standard Quintuple Club room, Standard Sextuple room, Standard Sextuple room with city view, Standard Sextuple room with courtyard view, Standard Sextuple Club room, Standard Sextuple Club room with city view, Deluxe room, Deluxe room with city view, Deluxe Single room, Deluxe Quadruple room, Deluxe Quadruple room with city view, Deluxe Double room, Deluxe Double room with city view, Deluxe Double Club room with city view, Deluxe Triple room, Deluxe Sextuple room, Deluxe Sextuple room with city view, Executive room, Executive Club room, Executive Single room, Executive Single Club room, Executive Double room, Executive Double Club room, Executive Triple Club room, Executive Sextuple room, Executive Sextuple Club room, Luxury room, Suite, Suite with city view, Club Suite with city view, Double Suite, Double Suite with city view, Double Club Suite with city view, Standard Suite, Deluxe Suite, Deluxe Double Suite, Deluxe Double Club Suite with city view, Executive Suite, Executive Double Club Suite with city view, Presidential Suite, Presidential Double Club Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Westin Hotel?
Check-in at The Westin Hotel is possible from 15:00, check-out is until 12:00.
Does The Westin Tianjin have a pool?
Yes, The Westin Tianjin has a swimming pool for guests.
Are pets allowed at The Westin Tianjin?
No, pets are not allowed at The Westin Tianjin.
How to get to The Westin Tianjin from the nearest airport?
The nearest airport is Tianjin Binhai International Airport, located about 48 mins from hotel by car (16.8 km) away.
What’s the cancellation policy at The Westin Tianjin?
The cancellation policy at The Westin Tianjin depends on your room type and booking terms.
Does The Westin Tianjin offer airport transfers?
Yes, The Westin Tianjin provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.


















































































































































