4 star hotels in Hangzhou

Booked two rooms, and both stays were very satisfying! We promptly extended our stay for another night. The rooms were very clean, and the staff were all incredibly friendly. They patiently answered all our questions about fun places to visit nearby. Thumbs up, thumbs up, thumbs up, thumbs up!!!!

I booked this hotel for our family vacation. It's been open for a while, but the decor is still quite nice, and the rooms are clean and tidy. The location is great, northeast of West Lake, and it's only a 6-7 minute walk to the lake. The front desk staff were warm and professional. They even let us use a stroller for our child for free, which was a huge help for sightseeing. The restaurant is on...

Stayed for a few days and was generally satisfied with the room. The hotel's location is excellent, making it very convenient to visit West Lake, and there's a direct bus to Lingyin Temple. If you're bored, you can browse the nearby mall. There are plenty of dining options in the area, perfect for both eating and sightseeing. I was very pleased with the service from the front desk, housekeeping, and...

The hotel room was upgraded, well-equipped, and very tidy. It was spacious and bright with a sofa. The laundry room was excellent and had everything we needed. The hotel has parking, which is paid, but this is completely understandable given its prime location near West Lake. The front desk staff were very welcoming and empathetic, which I really appreciated. Overall, it provided the standard service...

I stayed at this hotel for a few days, and overall it was pretty good. The location is excellent, with plenty of restaurants, malls, and entertainment options nearby. The hotel is an older property, but it's well-equipped and has all the facilities you need. The service was great, and the breakfast was delicious with a wide variety of options, including fried buns, dough sticks, pastries, and more...

Traveling with my parents during the off-peak season, we booked a family suite for three. Since we arrived early and our reserved room type wasn't available, the staff upgraded us to the only Presidential Suite in the entire hotel! This really added a wonderful surprise to our trip and was a truly rare experience. **Amenities:** The suite had three bathrooms, independent bedrooms with security locks...

Hangzhou was a bit chilly with the rain, but the hotel's service was incredibly warm. The room was spacious, and breakfast was excellent. The front desk staff, especially the lady, was super nice. I was in a rush checking out and forgot to ask for an invoice. I called them up later that evening, and they sorted it out quickly.

Wet good hotel amenities wise it’s one of the best breakfast options we’re fantastic only problem for international travellers is the language which they need to work on otherwise it’s a fantastic hotel

This was my first time staying at this hotel. The ambiance was great, and the front desk staff were very helpful. I even received a complimentary room upgrade. The breakfast spread offered a good variety of options. Overall, my stay was very pleasant.

We were upgraded to the top floor, and our room featured large windows with fantastic distant views of West Lake and stunning city lights at night. Both the breakfast and dinner buffets offered an extensive and delicious selection of dishes. The dinner buffet, in particular, was outstanding and provided excellent value for money. The hotel's location is also ideal for families, being very close to...

The location is superb, with all necessary amenities nearby. As an established hotel in Hangzhou, its facilities are noticeably dated compared to newer hotels. However, it truly shines in terms of its environment and cleanliness, maintaining the quality one would expect from a star-rated hotel.

See pictures for room amenities. Children over 110cm are charged 38 RMB for breakfast. My room key card didn't work, so I had to go back downstairs to the front desk to get it reactivated before I could get into my room. The front desk service was so poor, it wasn't even as good as the street vendor selling vegetables right outside. I actually ended up buying some vegetables from them instead! 😂

One part of the building of this hotel is under renovations so we were bit shocked to see the hard waste left outside and it is not as what we saw on the photos of the website when we booked

Nice hotel with a reasonable price tag. Helpful and friendly staff.

I stayed at the Jinma Hotel during a business trip to Hangzhou. It's right next to Hangzhou South Railway Station and Metro Line 5, which is very convenient. The front desk service was quick and efficient, and they patiently answered all my questions. The lobby was very grand, the rooms were clean and hygienic, and the breakfast was plentiful.

The hotel environment is great, and it's very close to Hangzhou South Railway Station and the subway station. The staff were all very welcoming. Ms. Deng Qiufeng, the assistant manager at the lobby, was very patient and helpful, answering all my questions with great care and providing detailed explanations. Although it's an established five-star hotel, the rooms were noticeably clean, the cleaning...

This time, I stayed at the Jinma Hotel. The location was excellent, right next to the South Railway Station subway station, with plenty of restaurants nearby, making it suitable for both business and leisure travel. The room was on a high floor with a wide view, and it was elegant, quiet, and very comfortable. The service was truly excellent and very welcoming! [Thumbs up]

The hotel boasts a prime location with convenient transportation; subway and bus stops are just minutes' walk away. The hotel service was also excellent; any needs I had during my stay were promptly addressed and met. Hai Xia in the lobby, in particular, always responsively met my requirements. I was very satisfied and will definitely choose this hotel again next time.

No swimming pool. There's a KTV nearby, which sets the vibe I guess. The room itself was okay.

The hotel is beautiful. The lobby has a great vibe at night with a singer performing, and there are plenty of places to sit and relax. The front desk staff were also very welcoming and thoughtful, providing excellent service. I would definitely choose to stay here again if I'm in the area.

I really like the beds at Hyatt Centric, two 1.5-meter ones, very family-friendly. So, if the location is suitable for business or leisure trips, I'd prioritize staying here. The hotel's location is great; it's about a 15 to 20-minute walk to West Lake, and there are plenty of convenient dining and takeout options nearby. We didn't use the travel photography service, but the hotel provided a complimentary...

My kid absolutely loved the theme! My little one walked in and was like, "Wow, so many little cars!" Haha. If you're bringing kids to Hangzhou, I totally recommend this place. Plus, it's super close to West Lake and Intime department store, and the service is excellent.

They thoughtfully upgraded us to a twin room, which was much more spacious. Both the kids and adults were delighted. The decor is very stylish and modern. It's super close to Intime, making dining and shopping really convenient, and it's only a 10-minute walk to West Lake. The travel photography was a bit of a letdown. You can see Chenghuang Temple and Leifeng Pagoda right from the window. Overall...

Great location, right in the West Lake scenic area. It's an 8-minute walk to West Lake and you can also explore Intime in77 nearby. Vivian provided excellent and proactive service; I'll definitely look for her again next time.

Everything was great. The breakfast was also delicious, especially the live noodle station.

Facilities: Good The front desk service was good, and the hygiene was excellent.

The hotel facilities are excellent, the rooms are comfortable, and the service is attentive and meticulous!

I just stay in here for one night but really impressed by the room facility, the view and the breakfast quality as well. Really like the decoration in the lobby, will come back again when I visit Hangzhou another day!

We chose this hotel because we were going rafting. The room was very pleasant and quiet, with comfortable bedding and all toiletries. The only downside was the lack of screen projection, which is a must-have in modern cities.

Before May Day, I went on a business trip to Hangzhou with colleagues. We stayed at the Fairfield Inn Xiaoshan and had a wonderful time. The front desk was very friendly and the service was excellent. The room was immaculately clean. We ordered a lot of takeout, and the robot delivery was very convenient. The breakfast had a wide variety, and the scallion oil noodles were especially delicious. We also...

Very warm and helpful service team! Clean and cosy environment. Fantastic location to 西湖 and shopping areas. Great view from our hotel room and breakfast at Level 20. Totally enjoyed our stay and will definitely recommend to our friends n relatives!

Friendly hotel, very welcoming, made us feel right at home. Someone helped open the car door and carried our luggage. The service was warm, attentive, and patient, with high-quality staff. They upgraded us to a family suite, which was clean and tidy. The hotel is very close to West Lake and also near a subway station, which is super convenient. The breakfast is in a revolving restaurant, very unique...

Upon entering the lobby, I was warmly greeted by staff who promptly assisted with my luggage and guided me through the check-in process. Their professionalism and enthusiasm were, as always, top-notch. The room had a smart layout, was odor-free, and bright. The air conditioning was powerful, which was a real relief given how incredibly hot Hangzhou has been these past few days – it was so refreshing...

I've stayed at this hotel several times now. While the building and facilities are a bit dated, you can tell the management does their best to maintain everything. The staff service is truly top-notch, from the parking attendant at the entrance to the lobby staff and manager – everyone is incredibly friendly and always ready to help. This consistent kindness is why I keep coming back to Friendly Hotel...

This hotel probably used to be quite high-end, but the facilities are a bit dated now. However, for this area, the value for money is still unbeatable. There are many restaurants, each with its own character, and it's within walking distance to West Lake. I might choose to stay here again next time.

It’s a great & joyous experience staying @Friendship Hotel Hangzhou. Front counter lady, Mu Mu & her other colleague are helpful, courteous & friendly. Room is clean & has a great window view facing West Lake. Bed & pillows are comfortable & clean. Buffet Breakfast is yummy with a generous spread at the top revolving restaurant. It’s located is super near to the MTR making our trip very convenient...

Fantastic atmosfere, wonderful hospitality with all the facilities and super nice breakfast !!

The surroundings are beautiful, the hotel facilities are excellent, and the service is warm and attentive. I'll definitely be back! It's worth noting that if you're a union member, you get a 200 RMB voucher daily to spend at the restaurant, and the Chinese restaurant's food is quite delicious. A special thank you to Ms. Jennie Chen at the front desk who checked me in; her care during our three-day...

I came here in December to see the maple leaves, and now with the hotel being in the off-season, the prices are great, so I brought my family back again. Nine Creeks is practically deserted in winter, offering a rare tranquility. The hotel's service hasn't diminished due to the off-season; it's still warm and attentive. Honestly, it's much better than it was in its first few years. The hotel breakfast...

I didn't realize Beiwang Pavilion was also available through trade union benefits, which would have made it a bit cheaper, though with fewer inclusions than what's listed on Ctrip. The room was spacious, a little dated, but very clean and hygienic. The carpet had no strange odors, and the air conditioning was warm and quiet. Plus, there was a large balcony with great air circulation. The toilet wasn...

I can definitely feel an improvement in the hotel's service, and the facilities are getting an upgrade too. They now have a kids' playground and an animal park, making it perfect for family activities. Highly recommend staying here, thumbs up!

A beautiful hotel in green and peaceful surroundings. Professional and accommodating service. Buffet breakfast with many options. Clean swimming pool and indoor playroom for kids. Outdoor playground in beautiful nature. Spacious room with amazing balcony overlooking nature. Will surely come back!

This hotel is right next to Xiangji Temple, making it quite convenient to reach by subway or taxi. The back entrance leads directly to the Dadou Road Historical and Cultural District. The hotel itself is a converted old factory, giving it a strong historical vibe and making it great for photos. The overall cleanliness is very good. While the hotel grounds are open to the public, the guest room areas...

The 177th hotel we've visited with our little one. This hotel is a fantastic renovation of a national silk factory warehouse from 1951. You'll find silk art pieces and canal-themed elements everywhere, giving it a rich, intangible cultural heritage feel that perfectly blends historical charm with modern comfort. At night, the jellyfish-like lights in the lobby corridor add a dreamy touch. The hotel...

Located at No. 7 Lishui Road in Gongshu District, this hotel is conveniently situated next to Xiangji Temple, making it easy to get around and explore. The hotel itself is a remarkable conversion of 11 former national silk warehouse buildings. It beautifully preserves the architectural style of the ancient canal shipping and storage complex while integrating modern design elements, giving it a distinctive...

The rooms are very unique, and the hotel's location is excellent, right by the canal.

Fang Xuqi at reception was so warm and helpful and has amazing English skills and made checking in smooth and stress free. Everyone was so helpful and professional and made me feel welcomed. The room was spacious and well-decorated. The location is just next to the historic Grand Canal and just a five minute walk to the Xiangji Temple metro station. I would definitely recommend this hotel and will...

Very good location and easy connected to canal view . Good to enjoy fresh air in the morning around

A nice and quiet hotel that was under renovation when we visited. Even then the staff was very friendly and accommodating.

The room and amenities are a bit dated. But it’s very spacious and we enjoyed good service from the staff.

Repeated stay for business when working in our Hangzhou office since years. I am so grateful for the friendly staff who helped me to find and return to me a trouser which fell out of the window when I wanted to dry it, stupid me- front desk lady patiently went to the site and called for help to pick it from the fassade! - My colleague traveling with me was offered a free breakfast. - Hotel has changed...

Highly recommend for all types of travelers, reception has professional response and kindness.

I arrived late at night and once went to my room I found that the safe was was not available. O I informed the reception and they apologized for taking the safe out and they sent me to a grand two bed room suite instead which was extremely clean and spacious though I did not really needed it but it was a very good move from them they even offered me a free breakfast . Staff were generally very polite...

Great location: 10 min. walking distance to the mixc shopping center, or continue for 5 min. and you reach Raffles City shopping center, both centers with many stores, cafes, restaurants etc. 7 min. walking distance to the metro station… Clean and quite room, washing machine (I used it) in the room, a nice indoor swimming pool, a gym, nice staff everywhere (reception, cleaning/housekeeping, and restaurant...

Great location in a classic Hangzhou neighborhood. It's convenient for transportation and shopping, and the room is clean and tidy.

Overall, it was better than I expected, and the location is practically unbeatable. Although it's an older hotel, honestly, the facilities aren't too dated, and there wasn't any noticeable musty smell. **Pros:** The bathroom was a highlight—it's huge! You'd be lucky to get one with a window. The round bathtub was also a big plus. The shower area is spacious too, and the Grohe showerhead made for a...

The hotel's location is excellent, and it's very convenient for shopping, with a mall right downstairs. The facilities are a bit old. The price is reasonable, but the staff's service was mediocre; their communication felt a bit stiff.

Everything was great! This hotel is in a prime location within the central business district, making it super convenient to get around and find all sorts of food. It's truly the best value for money for business travelers, tourists, and families alike. I'll definitely be back soon.

Loved that the hotel is a few minutes walk to Wulin square station Can go to 西湖 westlake or many of the night markets by bus or train in a few stops Its a quieter place but still have convenience shop nearby. Room is spacious and staff are friendly too!

Right outside, you have access to the Grand Canal water bus ⛴️, perfect for visiting Gongchen Bridge and strolling along the river. Who can truly understand the beauty of Jiangnan in spring rain! Hangzhou Tower is centrally located, making it convenient for going out and daily life. I'll definitely be back!

This stay was fantastic! The soundproofing in the hotel is excellent, so the room was very quiet and I slept wonderfully. The hygiene was also impeccable, which made me feel very comfortable and at ease. The service was thoughtful and attentive, and overall it was a very pleasant and comfortable experience. We really enjoyed our stay, thank you!

The surroundings are great, and the hotel has excellent soundproofing, making it very quiet both inside and out. It's perfect for a good rest after a business trip. The hygiene is also top-notch; it's cleaned meticulously every day.

Arrived quite late, Trip.com called me beforehand to confirm my arrival. The front desk staff was very nice and upgraded me to an executive suite. This was my first time staying at an Atour Hotel; a friend really insisted I try it. I've always heard their mattresses and pillows are comfortable, and experiencing it firsthand was truly amazing. It was the best night's sleep I've had recently, I couldn...

Whenever I'm in Hangzhou for a business trip, I usually stay at this hotel. The decor is quite artistic and stylish, and the hygiene is always good. The breakfast is abundant and reliable. Among the several hotels around Binjiang, I still find Atour to be the most comfortable overall. I hope the room rates can stay a bit more stable and maintain their value for money. Kangxi provided excellent and...

Atour Hotels are generally on an upward trend. The staff are all vibrant and energetic, and the rooms and service are standardized, neat, and clean. This location in Hangzhou's eastern district is quite good, with excellent surrounding amenities, and it's convenient to get to West Lake by subway.

Very close to the subway station. The front desk staff were warm and attentive. The breakfast was delicious with a good variety, and the service time was longer than typical hotels, from 7 AM to 11 AM. I especially loved the hotel's floral arrangements and the many books available for reading. It's also near the Qiantang River. I genuinely recommend this place.

The staff were all very friendly and proactively offered simple directions for local routes, which was really heartwarming. The room size was sufficient for daily rest. Unfortunately, the soundproofing wasn't great; I could faintly hear noise from the neighboring room, so it wasn't completely quiet.

I think it's okay, maybe a bit far from the subway station, but honestly, sometimes I find it quite acceptable. The value for money is decent. It's still a place worth trying.

I was very satisfied with the bathroom; it had a three-way separation, which was very convenient. When I first entered the room, there was a strange smell, perhaps because it hadn't been ventilated. Overall, it was very good.

The front desk service was excellent. Parking is in a multi-story garage, and the metro station is about a ten-minute walk, which is very convenient. There are plenty of dining options nearby, and we even stumbled upon a great new restaurant that just opened.

The room was very clean, and the staff were all very friendly. The location is convenient with great transportation options nearby.

Normal routine. In complex good hotel. Breakfast okay. Rooms comfortable. Clean not bad. Too much smell bad smoke. Cigarettes everywhere. Without cigarettes, without not education from other guests should be a great hotel

Very comfortable environment and great service! Will be back again

Good location and fairly priced hotel. Staff was friendly and helpful. There were few issues in the room. But overall pleasant experience.

Good location and fairly priced hotel. Staff was friendly and helpful. There were few issues in the room. But overall pleasant experience.

The facilities are new, and the hygiene and environment are excellent. The service was thoughtful and I had a very satisfying stay. There's even a tea area in front of the lobby, and the breakfast was especially delicious. I'll definitely recommend it to my friends and will stay here again if I have the chance.

Located right on Fish Street, it's very convenient for dining out in the evenings, and there's a supermarket across the street. Although it's a lake-view room, the lake view is limited (see P1). Breakfast is quite crowded between 7 and 8 am, with many tour groups, so you'll need to find a spot yourself. It gets much better after 8:30 am. Takeout cannot be delivered to the room; you'll need to go downstairs...

This hotel has a great location. I stayed here on my first night in Qiandao Lake. It's right next to Fish Street, with plenty of restaurants and supermarkets. There are many other hotels nearby, and this one offers good value for money, although prices tend to go up during the summer. The room was quite spacious, with a balcony offering partial lake views. The room was very clean. The front desk service...

The service was excellent, and the breakfast offered a great variety. The common areas were well-maintained and offered a good level of privacy.

The hotel's amenities and location are good, but the cleanliness could be better. The service is just okay, not as good as Orange Hotels. Breakfast is very average, skip it if you want. Its main advantage is the great location, perfect for boat tours.

Two days before our stay, customer service called to ask if we had any special requests. I mentioned we had two children and no special requests. We checked in around 9 PM on May 1st. Seeing that we had two kids, the hotel staff assigned us room 734. Please, for your own good, avoid rooms near the elevator! The noise from its operation is incredibly loud. My child said it was like sleeping next to...

Stayed for a few days with the kids and the environment was lovely. The beach is right downstairs, and there are cute cats in the lobby. Breakfast was also good, especially the desserts – they were delicious! They even thoughtfully provided cream, and the fruit Danish pastries were absolutely amazing! Smearing a little cream on them made them incredibly fragrant. Even though I'm on a diet, I couldn...

The hotel is right in front of a lake and a beach, which is a fantastic setting. Great for kids to play in the sand! The hotel itself is quite new, and I was really happy with the facilities and bedding. The complimentary room upgrade offered a superb view.

This was the most satisfying Hilton stay I've had. The service was excellent, and the Canopy by Hilton style was very relaxed. The room was well-maintained, and the surrounding area was quite nice. The breakfast could be improved a bit.

The hotel's location is superb, right near the Huanglong Sports Center, making transportation incredibly convenient. Downstairs, there's a McDonald's and various other restaurants and shops, so daily dining, shopping, and entertainment are all easily accessible. The front desk staff were warm, polite, and overall, their service was very attentive. However, my May Day stay was severely disappointing...

Nothing much in the area. Front desk service was good. Room was quite old,but kept reasonably clean.

Very satisfied. The room was clean and tidy, and the service was good too. The hotel's location is excellent, making it very convenient for getting around.

Traveling to and from the hotel was a breeze, first and foremost, because Atour's location is fantastic. It was super convenient for getting to the concert, and there were tons of great food options nearby. The room was spacious and well-laid out, and the service was incredibly warm and attentive. Breakfast was delicious, especially the braised bamboo shoots – highly recommend them!

In March 2026, my family and I traveled from abroad to Hangzhou to accompany our daughter as she began her studies at Zhejiang University’s Yuquan Campus. We stayed at your hotel. I would especially like to thank Zhiwei. She was patient and thoughtful throughout our stay. She helped us with our luggage, provided clear directions to the university, and kindly reminded us of many practical details regarding...

The front desk service was good, and the location is great. It was clean.

This hotel deserves a five-star rating! The staff was incredibly thoughtful; they even called to confirm if we were bringing a child for an exam. To accommodate our child's exam schedule, they adjusted breakfast earlier. They also thoughtfully provided earplugs in the room.

I was very satisfied with my room, the experience was great, and there's a gym. Overall, it's very good.

The hotel environment is clean and tidy, the location is convenient, and the service is thoughtful. The check-in experience was super comfortable, 10/10 recommend!

The staff were very friendly, and the breakfast had a great variety. It's also very close to the subway, so I definitely recommend staying here.

The room was spacious, breakfast was delicious, and they even have a gym. The staff were also very welcoming and friendly.

The hotel's location is excellent, very close to the subway station. The breakfast was also very good, and all the staff were incredibly welcoming. Overall, a fantastic stay!

The Location and Room of this Intercontinental is good therefore the 5 stars. But as Platinum & Ambassador member, they treat you as any guest without membership status. Makes you wonder why you keep your loyalty to IHG & Ambassador status and still treated as any other guest. Better be have your loyalty and business to Hilton or Marriott. In my opinion.

The receptionist Yvie and the manager on-duty Robert was very helpful, service was excellent. Highly recommended

The hotel room is great, the suite has a lot of spaces. Only the swim pool is closed for maintenance, we could only swim once, but it’s nice.

Perhaps the hotel and the equipment may be supposed to have a refurnishment. It seems a little bit older than I expected. A stale smell ******* in the room.

Exceptional service, luxurious amenities, and impeccable attention to detail. The rooms are elegant and spacious, with top-tier comfort

The services are very good. Please send my appreciation to the hotel reservation staff-Susan for her professional help to me. Thank you.

Amazing staff and the best location in Hangzhou as you are only a few steps away from the nearest metro (Fenqi road).

We stayed at EBO Hotel Hangzhou for 3 nights and had a very pleasant experience overall. The location is excellent, 1min walk to metro station, making it easy to explore the city and nearby attractions. The room was spacious, clean, and comfortable, and the breakfast offered a great variety of delicious options each morning. The only downside was the laundry service. For such a large hotel, there...

Our stay at Ebo had a great start as the nice front desk staff 栀子 helped with an upgrade, seeing that we were a family with baby. The service from front desk is great, I injured my foot and they helped with a hospital booking on my phone. The only downside was the laundry, there was only 1 working washer, and the other remained spoilt and inactive for the whole week. This made the trip abit exhausting...

Hotel location was convenient with easy access to didi and metro. Offered a free upgrade which was nice. Room was large, comfy and clean. Breakfast was fantastic. Only issue was we had to go to the lobby to retrieve our deliveries instead of the robot sending them to our room. Some deliveries were by robot and some were not, so we waited assuming that the robot would arrive but didn't.

Very near to mrt station FengQi Lu. It’s less than 50m away from exit 3. Walking distance to Wulin nite market which is about 7-10mins away. Westlake need to either take didi or cycle. Room size & cleanliness is reasonable. Lobby is at level 5. There’s 2 washing machine and dryer but it’s alwys occupied as only 1 washer is working during our 2N stay there. Did not manage to do our laundry. Have feedback...

The hotel is right next to the Fengqi station, exit D3 (1 of the 3 metro stations near West Lake). This is on Line 1 which is 5 stations from Hangzhou East train station. Hotel sent reminder a few days prior, which includes directions to get there. During check in, they also prepare a pink sheet containing hotel information in English, which was very thoughtful. Initially, I was concerned the room...

The hotel is beautiful, with an old-money charm, and the service is excellent. The facilities are complete, and the stay was very comfortable. Transportation is convenient, with Songcheng Scenic Area right at the entrance. The family room is great, the kids loved it, especially lying in the tent and looking at the stars.

Great for family stays, the breakfast is thoughtful, and the little assistant is helpful with details.

The hotel upgraded our room this time, and the environment was beautiful. The service was excellent. Our child loved playing in the kids' club and was very enthusiastic about feeding the peacocks. They also enjoyed watching the black swans. The swings on the lawn were another favorite spot. On good weather mornings, we could stroll through the woods, get close to nature, and listen to the birds. I...

This hotel is quite close to Songcheng and boasts a really nice environment with a touch of luxury. With only 51 rooms in total, it's never too crowded, making it very peaceful. The private backyard garden offers excellent seclusion with high vegetation coverage, allowing you to walk deep into the 'jungle' – a truly nature-immersive experience. The entire hotel features a European style with red tile...

Traveling with our little one, the hotel breakfast was excellent and varied, which my child loved. They even had a special kids' breakfast where you could make your own marshmallows! We also fed the peacocks and black swans in the backyard. Front desk staffer Xiao Li even helped us print out some forgotten homework for the child, which was a huge help.

The hotel's architecture and ambiance are absolutely stunning, giving off a European manor vibe. As soon as you step inside, you're greeted by a subtle rose fragrance, and fresh flowers are beautifully arranged throughout the hotel. The facilities are also top-notch. Breakfast is served in the English lounge on the first floor. Enjoying a delicious meal while taking in the beautiful scenery outside...

We requested a non-smoking room, which was spacious and clean. The service was warm and friendly, and the location was conveniently situated, very close to Zhejiang University—just across the street. It was a fantastic experience.

The hotel offers decent facilities and service. It's conveniently located near the door entrance of Zhejiang University. Although there aren’t many shops nearby, food delivery is easy and reliable. Overall, a solid choice if you're looking for accommodation close to Zhejiang University.

The room is clean, the price is favorable, the food is nutritious, and the facilities are complete. It is quite suitable for business meetings and other activities

I have stayed here many times. The room is clean, the environment is tidy, the hotel facilities are complete and the service is good. The breakfast and the restaurant on the second floor are delicious.

The hotel was booked for a business trip. The room was quite clean. The breakfast was also quite satisfactory. It is very suitable for people on business trips or those who go to the Zijin Campus of Zhejiang University for business. It is right opposite the entrance of Zhejiang University. It is very convenient. The front desk was very enthusiastic and helped me upgrade the room. It was really good...

I went to Zhejiang University for a meeting on the weekend, and it was most convenient to stay here. It was right opposite the north gate of Zhejiang University. The hotel upgraded my room and gave me a breakfast coupon because I brought my child with me. My child praised the hotel breakfast and the dishes were very rich. I am very grateful for the hotel's care.