Hotel As in Split

Very noisy place all day long. People in the hotel and outside the hotel talking very loud. The hotel busses were parking right under the hotel room windows and disturbing with their noise all the time. The restaurant of the hotel was very poor. During the day we could not get anything to eat, just coffee and alcohol drinks. And as the location of the hotel was in an industrial area, far away of centre we had to take a taxi to go somewhere to eat food.

Mixed feelings. The hotel was decent. The rooms are very small but were just enough for me and my cousin. Unfortunately, the walls are extremely thin—you can clearly hear people talking in neighboring rooms. One night, we were woken up at 3 a.m. by very loud guests, which was frustrating.
On the plus side, breakfast was good, and the location is convenient—just a 10-minute Uber ride to the Riva, costing around €5.
However, there were several issues that affected our stay. First, there's no elevator, which may be important to know for some travelers. Second, the stairs to the second floor have a serious safety hazard (see photo). My cousin hit her head hard on a low ceiling section that’s easy to miss—warning signs are absolutely needed there.
Another concern was the attitude of one of the reception staff—a female receptionist with a curly brunette bob. Her dismissive and unhelpful demeanor really impacted our experience. She often responded with a smirk and a shrug, which felt unprofessional and dismissive.
Lastly, for guests with evening flights, be aware that the hotel doesn’t offer any shower or washroom access after checkout. We were denied even a towel to freshen up and had to use the downstairs toilet with tissues and wipes like savages—something that really soured the end of our stay. I would’ve gladly paid to use a proper shower, but again, we were met with indifference.
This hotel has potential, but some basic improvements and better customer service would go a long way.