Petrosana Hotel Apartments in Ayia Napa

Nice complex, but very tired rooms. On arrival about 16.00 it was sunny, however when we were shown to our room...36b, the room was in darkness, with all curtains closed. The room was not aired and smelt awful. The receptionist opened the curtains in the bedroom and said 'patio doors in here too'...however it was just a dirty window...she immediately closed the curtains as if we hadn't noticed ! The balcony was full of conifer branches/ leaves and hadn't been swept in weeks ! We stayed here 10 nights and nothing on the balcony from the trees at all whilst we stayed. The bedspread smelt awful, but I was told 'it had been disinfected'.....never been laundered in a while .....just awful. The pillows on the bed were disgusting, used and marked....felt like bags of potatoes. The spare pillow in the wardrobe was full of stains.....also the 3 blankets in the wardrobe also smelt used and clearly not laundered !! The apartment itself was tired, small and uninviting. We asked to be moved but was told ' the hotel was full'. Bedspread and blankets taken by the 'room servce' staff the next morning and guess what, replaced by laundered ones in plastic bags. The apartment seemed to have been forgotten and hadn't been cleaned in ages ! Terrible experience and would avoid at all costs. The view from our balcony was shocking.....a JCB ! See photo.

Disappointing
There was a terrible odour (from sewage) in the room as soon as we entered. We asked to change rooms,there wasn't anything available. The staff didn't seem interested to do anything about it.
Stains on sheets and towels.
Bad sound isolation