Charmillion Gardens Aquapark in Sharm el Sheikh

We recently returned from a wonderful one-week family holiday at Charmillion Gardens Aqua Park in February, and it truly exceeded our expectations in every way. From the moment we arrived, the accommodation was spotless, comfortable, and perfect for a family stay. The rooms were spacious, well maintained, and cleaned to a very high standard every day, which made it easy for us to relax and enjoy our holiday. The food throughout the week was excellent, with a great variety available at every meal. There was always something for everyone, including plenty of fresh options and dishes the whole family enjoyed. The main restaurant was especially welcoming, and the service really stood out. The swimming pools and aqua park were a highlight of the trip. The pools were clean and well supervised, and the slides provided endless fun for both children and adults. It was clear that a lot of care goes into keeping the facilities safe, organised, and enjoyable for guests of all ages. A very special thank you goes to Ahmed, the barman in the main restaurant, who looked after our family so well all week. His kindness, professionalism, and friendly attitude made every visit feel personal, and he truly went above and beyond to make our stay memorable. Overall, this was a fantastic family holiday, and we would happily return again. Highly recommended for families looking for great facilities, excellent service, and a fun, relaxing atmosphere.

Overall we had an amazing experience and would recommend this hotel. The complex and bedrooms were spotless and so clean. The food was d event for breakfast, lunch and dinner. Highlight was snorkelling at the private beach. On a few minor negatives that I feel I should mention! Pool snack bar at aqua park not that appealing. Very dark seating area and the food options were minimum. Being all inclusive is great but the drink options not so great. Only local spirits available which were vodka, brandy, whisky or gin. If you don’t like those then you’re limited to what you can have. Entertainment staff are great however they were let down with the evening entertainment. Was the poorest entertainment I’ve experienced however I do understand it’s not high season.

Moved hotels due to poor quality, filthy dirty accommodation ! We were more than happy arriving at Charmillion Gardens ! Great family holiday, superb staff team, had an amazing time !

Went to charmillion gardens aqua park for a family holiday. The resort was amazing with everything you need! The slides, the main pool and the wave pool were all amazing! And the snorkelling at the beach was so much fun! Variety of food and entertainment every day, and clean specious rooms. All the staff were helpful and friendly. We booked full body massage and we will definitely do that again when we visit, the spa in the resort was definitely worth it. Will be booking again 😆 we didn’t want to leave!

Excellent stay staff and as amazing and very helpful, food was even better the grilled chicken is amazing, and the aqua park for my children was even better. Will definitely be coming back

I truly enjoyed my stay at the hotel, and I was especially impressed with the overall quality of the restaurant, the excellent service, and the warm, cooperative attitude of the staff especially Mr. Mohamed Rabie . The dining experience was outstanding — delicious food, great atmosphere, and a team that clearly cares about guest satisfaction

We had a great time here it's a beautiful place.
Great for family's ,there is a huge waterpark great for children to have fun .
Red sea is just perfect with plenty lovely fish can be seen .
Definitely I will return to this hotel.
Already booked on next march.
See you soon.

Amazing value for the money. Room was large enough and amenities were great. Food was much better than I expected. From housekeeping keeping to reception, service, etc. Everything was amazing

We stayed 6 nights at Charmillion Gardens Aqua Park. Overall, I would recommend the hotel — but it’s important to know that you get what you pay for. It’s definitely not a 5-star resort; think of it as a mid 3-star experience — cheap and cheerful in the best sense.

It’s a very family-oriented hotel: all-inclusive, with kids’ songs playing in the evenings at the main restaurant and sometimes around the pools during the day. Perfect for families with young children, but it can get repetitive (and slightly annoying) for anyone else.

Check-In:
The process was quick and easy. Staff were friendly and explained most of what we needed to know, though clearer information about the sister properties and à-la-carte restaurants would have been helpful.

Room:
Rooms were clean, comfortable, and the air-conditioning was excellent — strong and cold. The Wi-Fi, however, was practically unusable inside the rooms. Housekeeping staff were great — friendly and efficient, with fresh towels and tidy rooms daily.

Food & Drink:
As with many all-inclusives, the food was hit or miss. It was fine overall — a little repetitive, but with a few standout options. The à-la-carte restaurants were a welcome change, offering better food and a quieter atmosphere. For stays over 7 nights, two visits are included for free.
Drinks were decent — the local beer was surprisingly good and the bartenders generous, though the spirits were mystery brands with a harsh taste.

Facilities:
The resort offers multiple pools spread across the three Charmillion properties, all within a 10-minute walk. Everything was clean and well maintained, though the water was very cold — a small temperature increase would make a big difference.
The water park was fun for all ages, and the beach area was pleasant. The gardens and walkways were well kept. Entertainment ran throughout the day and evening but was mostly kid-focused. We often spent evenings by the pool tables and bar at the Sea Life hotel next door — much nicer atmosphere overall.

Staff & Service:
Service was hit and miss. Some staff were excellent — polite & friendly (special mention to Salah on reception and Kareem at the stage bar) — but others seemed disengaged, with little sense of urgency. At times, several staff would be standing around while only one was actually serving, even with a line of guests waiting. It sometimes felt like a struggle to get basic service, which was disappointing given how good some team members were. Overall, inconsistent service that could easily improve with better management and attention to guest flow.

Issues with the Hotel:
– Towel card system: outdated and unnecessary. Losing a towel could mean a €15 charge, which feels excessive. After two days of arguing, I finally got a replacement.
– Pushy sales staff: start off polite but become too persistent over time — it gets tiring.
– Food hygiene: about half of our group had persistent stomach issues. Hard to pinpoint the cause, but unfortunately quite common.
– Dinner experience: buffet layout makes dinner hectic. Guests crowd around the counters and few people queue properly. The hotel should consider better organisation or signage to improve flow.

Tips:
Book excursions through GetYourGuide — far cheaper than booking through the hotel. Skip the quad-bike safari; the quads are old, slow, and you’re forced to ride in a single line.
The boat and Ras Mohammed tours were excellent and worth the money, especially with the scuba-diving option — instructors were great even for first-timers.
If you’re tempted by the Dolce Vita Club event that hotel staff promote, it’s a fun night in a unique desert-style setting, but it’s pricey: £35 entry with one drink included, and drinks inside are around £12 each.

Final Verdict:
Charmillion Gardens Aqua Park is a cheap and cheerful choice for families — plenty of pools, activities, and mostly friendly staff. Singles or young adults might prefer somewhere livelier or more upscale, but for around £600 for 6 nights all-inclusive for two people, it’s still good value for money overall.

Beautiful hotel . Staff are absolutely brilliant . So much to do and cheap prices for days out . Excellent service and great choice of restaurants