Hôtel Balzac Paris & Spa Ikoï in Paris
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Description
The hotel is located two steps from the Champs Elysees and the arc de Triomphe and is an elegant mansion of the late XIX century, built for the Director of the Paris Grand Opera. The hotel is known for its impeccable service and warm atmosphere, which harmoniously combines traditional luxury with modern comfort. Rooms furnished in neoclassic style, many have views of the Eiffel tower. Restaurant Pierre Gagnaire is famous for its high cuisine and has a 3* Michelin guide. The main attractions, fashionable shops and best restaurants of Paris are located nearby.
Built: 1853
Renovated: 2007
Located in the 8th arrondissement of Paris, 210 metres from the metro station George V, near the Champs Elysees, 20 km from Orly airport, 33 km from Roissy Charles-de-Gaulle.
Consists of a 6-storey building.
Only 69 rooms.
Accepted credit cards: Visa, MasterCard, Diners Club, Carte Bleue, American Express, JCB.
Pets are allowed on request. This service can be paid.
On the hotel territory: Free wifi, bar, restaurant (à La carte), Luggage storage, Concierge service, Laundry / dry cleaning service, meeting/Banquet facilities, business centre, Fax/Photocopying, Parking fee, Elevator
Attractions: tour Desk
For children: baby cot (on request), Babysitting/child care
The distance to the nearest airport is 20 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: This property has 2 options for extra breakfasts. Cuisine: American, Continental, Vegetarian Opening hours: [Mon - Sun] 07:00-10:30 Open Price for extra breakfasts: Varies based on the food ordered Cuisine: American, Continental, Vegetarian Opening hours: [Mon - Sun] 07:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, JSB, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Coffeemaker
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Taxi booking
- Spanish
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Tour assistance
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: Hotel Balzac Paris France
Map
Reviews
From a design standpoint, the property is everything a Relais & Châteaux hotel should be. The aesthetics are rich, moody, and executed with an incredible attention to detail. I typically avoid staying right off the Champs-Élysées area due to the traffic and noise, but this hotel felt like a quiet oasis completely removed from the chaos outside.
What really made our stay memorable, however, was the service recovery. Upon arrival, our room wasn't quite ready. While this could have been a frustrating start, Enzo handled the situation flawlessly. He was attentive, deeply apologetic, and did everything he could to make up for it; ultimately upgrading us to a spectacular suite. His professionalism set a wonderful tone for the trip and he checked in with us on multiple occasions throughout our stay!
If I had to note one area for awareness, it's that the property seemed a bit understaffed at times; we noticed some minor operational friction, like delayed coffee at breakfast, and could tell the team was working hard to keep up. That said, it didn't disrupt our experience or cause any real issues for us.
We only wished we could have stayed longer. We had a lovely time and will definitely be back!
The service was excellent throughout our visit, and the breakfast was delicious with a lot of options. We truly felt welcomed and well taken care of.
From the very first day, there was a serious leak from the bathtub that flooded the bathroom floor. Staff came to remove the water and informed us it would be fixed immediately. Later, maintenance explained that the bathtub curtain was too short and needed replacement. Shockingly, the issue was not properly resolved until THREE days later — almost half of our entire stay, which was only one week.
What upset us even more was the security issue. We had cash stored inside the room safe, protected with a password, yet we later found the safe open and cash missing. This completely ruined our sense of trust and safety during what was supposed to be a special honeymoon trip.
For a hotel presenting itself as a luxury 5-star property, this level of maintenance delay and security failure is simply unacceptable.
We are deeply disappointed with how this experience affected such an important moment in our lives, and we truly expected much better from this hotel.
The most frustrating part is that after reporting the missing cash, management informed us they would conduct an investigation. However, we have still not received any meaningful response or update.
For such a serious issue, the lack of urgency, professionalism, and care shown toward guests is honestly shocking for a 5-star hotel.
However, the breakfast experience was extremely disappointing and significantly let the hotel down.
Day one:
We weren’t given a menu and had to take one from another table. After waiting around 20 minutes with no service, we had to ask how breakfast worked. The server was rude and unhelpful. Loud arguments from the kitchen were clearly audible to guests. After 45 minutes without being served any food, we left. We did not eat at all.
Day two:
Service was quicker from a pleasant young gentleman, but the breakfast itself arrived stone cold.
Day Three:
After raising our concerns, Charles handled the situation professionally and we were told breakfast would be complimentary on the final day in light of the issues.
Despite this, the charge has since been applied to our card — even though our final bill at checkout showed no such charge.
We have also had no contact from the hotel manager, which is disappointing given the circumstances.
A beautiful setting and some excellent staff, but poor management and an unacceptable handling of the breakfast experience overall.
We’ve had a terrible experience at one of our breakfasts and making it the reason for not giving 5 starts.
Nevertheless , we would definitely recommend and come back as well.
Lauren & Caroline
Overall, the whole hotel had an incredible luxury feeling, with attention to detail and beautiful Art Deco design elements throughout. Everything from the lobby to the room felt thoughtful and elegant.
I'm already looking forward to the next time I get to stay here.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hôtel Balzac Paris & Spa Ikoï
How much does it cost to stay at Hôtel Balzac Paris & Spa Ikoï?
The cost of staying in Hôtel Balzac Paris & Spa Ikoï depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 568 USD. Enter your dates to see the exact offer prices.
Which sights are located near Hôtel Balzac Paris & Spa Ikoï?
The nearest sights are: Triumphal Arch (420 m), Elysee Palace (1.2 km) and Eiffel Tower (1.7 km)
Is there health facilities from Hôtel Balzac Paris & Spa Ikoï?
Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre
Which room categories are available in the Hôtel Balzac Paris & Spa Ikoï?
You can book Boudoir Double room, Boudoir Twin room, Superior Double room, Superior Twin room, Deluxe Double room, Deluxe Twin room, Double Junior Suite, Twin Junior Suite, Double Suite, Eiffel Tower View Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hôtel Balzac Paris & Spa Ikoï?
Check-in at Hôtel Balzac Paris & Spa Ikoï is possible from 15:00, check-out is until 12:00.
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