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53 USD
Polaris guest house in Kazbegi
🌍 Georgia, Kazbegi, posyolok Gergeti, Betlemi street, 1
● Center: 1.4 km
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Rooms and prices
2 guests
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3 x + 35 sq.m.
Signature Room with Mountain View
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Agoda
+ 23 sq.m.
Twin Room with Mountain View
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Agoda
3 x + 23 sq.m.
Double Room with Forest View
Shower and bath
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Agoda
3 x + 33 sq.m.
Signature Room With Forest View
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Agoda
+ 23 sq.m.
Twin Room with Forest View
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Agoda
+ 23 sq.m.
Double Room With Mountain View
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Agoda
Description
In this guest house 4 rooms.
Policies and conditions
- Child policies: Children aged 1 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 08:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: US$65.91 per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
Internet
- Wi-Fi in public areas
Parking
- Private parking
Transportation
- Shuttle service
Restaurant
- Restaurant
Front desk services
- Safe at front desk
- Luggage storage
- Wake-up call
- VIP check-in service
Languages spoken
- English
Food & drink
- Bar
- Alcohol-free rooms (on request)
- Room service
- Snack bar
Health & wellness
- Massage room
- Spa
- Sauna
- Hiking
- Gym
Public areas
- No smoking in public areas
- Garden
- ATM
- Elevator
Cleaning services
- Clothes dryer
- Laundry service (on-site)
- Ironing service
Business services
- Multi-function room
- Conference room
Safety & security
- First aid kit
- Smoke detector
- CCTV in public areas
- Fire extinguisher
- Security personnel
Map
Reviews
22.02.2026
The view is indeed great, but it's really not a good experience when there are no signs inside the building and staff are the only ones telling you not to take photos. The shower partition in the bathroom was just okay. Its main advantage is really the location.
19.02.2026
I encountered snow and road closures and tried to call the hotel to inquire about the situation, but no one answered for four consecutive hours. I had no choice but to turn back. The hotel's phone line is completely unreachable; the only way to communicate is via email. The customer service kept shirking responsibility, claiming they did answer our calls and blaming the guests entirely.
If you're considering staying at this hotel, be aware:
- Don't bother calling the hotel; the phone is always unanswered. Only emails get a response, and it takes a long time. (Not sure if this was an issue with the staff schedule that day.)
- The customer service staff are unreasonable and refuse to admit any fault.
- I'm very disappointed with the hotel. It ruined my mood on Chinese New Year's Day and completely disrupted all my plans.
Big thanks to Ctrip; their customer service was excellent and kept following up on the progress.
If you're considering staying at this hotel, be aware:
- Don't bother calling the hotel; the phone is always unanswered. Only emails get a response, and it takes a long time. (Not sure if this was an issue with the staff schedule that day.)
- The customer service staff are unreasonable and refuse to admit any fault.
- I'm very disappointed with the hotel. It ruined my mood on Chinese New Year's Day and completely disrupted all my plans.
Big thanks to Ctrip; their customer service was excellent and kept following up on the progress.
28.01.2026
The hotel's in-room facilities are pretty basic, but the views are absolutely stunning. Breakfast was plentiful, and you can also order dinner at the hotel. It's great value for money, and the cocktails are delicious!
11.11.2025
The hotel is absolutely beautiful
17.08.2025
This is a serious review.
First off, I can't fault the hotel's environment; it was great, and the breakfast spread was very generous. However, the rooms themselves, as many are aware, have notoriously subpar facilities, so I won't dwell on that. My main point concerns the check-in experience. The front desk staff were very polite, genuinely seeming to want to assist, but!
But! The hotel's check-in procedure clearly discriminates against Chinese guests. Or perhaps it's against Ctrip bookings! As shown in my photos, the worst 'last-available' rooms are those situated at the back; while they face a mountain, another hotel building completely blocks the view. Only a handful of rooms in this particular row are affected, with the balcony view entirely obscured by that building. These rooms, by the way, cost 1800 RMB. I observed that on that day, every single guest checking into these specific inferior rooms was Chinese – exclusively Chinese, no other foreign visitors. It appears that any booking made through Ctrip automatically results in the front desk assigning one of these undesirable rooms. I'm quite disappointed with Ctrip.
First off, I can't fault the hotel's environment; it was great, and the breakfast spread was very generous. However, the rooms themselves, as many are aware, have notoriously subpar facilities, so I won't dwell on that. My main point concerns the check-in experience. The front desk staff were very polite, genuinely seeming to want to assist, but!
But! The hotel's check-in procedure clearly discriminates against Chinese guests. Or perhaps it's against Ctrip bookings! As shown in my photos, the worst 'last-available' rooms are those situated at the back; while they face a mountain, another hotel building completely blocks the view. Only a handful of rooms in this particular row are affected, with the balcony view entirely obscured by that building. These rooms, by the way, cost 1800 RMB. I observed that on that day, every single guest checking into these specific inferior rooms was Chinese – exclusively Chinese, no other foreign visitors. It appears that any booking made through Ctrip automatically results in the front desk assigning one of these undesirable rooms. I'm quite disappointed with Ctrip.
11.08.2025
A truly delightful family-friendly stay with a super-fast check-in. Our room offered stunning mountain views, and we could even spot a church. At 6:20 AM, we stood on the balcony and witnessed the breathtaking 'Golden Peaks' as the morning sun illuminated them – an absolutely perfect and memorable highlight of our stay. Breakfast had an impressive variety, tasted delicious, and catered perfectly to my preferences. Overall, the hotel facilities were excellent, with the only minor hiccup being the shower's water temperature, which was a bit difficult to regulate; everything else was fantastic. It was a very pleasant stay. Highly recommended!
03.08.2025
The room was pretty standard, but the view was absolutely breathtaking. Honestly, all the stars are for the view. Stepping outside to see snow-capped mountains and enjoying a meal right at their foot was truly incredible, making it completely worth the price. The beds in the twin room were quite small, and the shower was pretty bad – the water temperature kept swinging between hot and cold, making it almost impossible to get a comfortable setting. However, these minor drawbacks don't spoil the overall experience, and I'd still highly recommend staying here. The breakfast spread was generous, and the food from their restaurant was also excellent, definitely worth trying.
29.07.2025
Located at the foot of the snow-capped mountains, the setting is wonderful. Especially the hotel's spacious terrace, which offers fantastic views of the Holy Trinity Church right opposite. It's perfect for photos, and we were extremely satisfied!
03.07.2025
The hotel's only redeeming quality is its excellent location, offering the best views in town – though it also comes with the highest price tag.
The hotel facilities are quite outdated, and the bed, in particular, was extremely uncomfortable!
Now, for the most important issues:
1. Guests who book through Ctrip are invariably assigned rooms on the 'shaded side,' which offer absolutely no view, compounded by ongoing construction noise downstairs (Photo 1).
2. To upgrade to a room with a view, we had to pay an additional 461 Lari. Even then, we were only given corner rooms, with no other options available!
3. Service! Or rather, the complete lack thereof. The staff were rude and unhelpful! We requested water from housekeeping and waited a full two hours!
4. During breakfast, we had the misfortune of being in the same room as two tables of incredibly loud 'Shanghai aunties.' The entire breakfast area felt like it was about to explode – I swear the noise was enough to make a volcano erupt (Photo 2)!
On a side note, while out and about, we noticed several other hotels with equally good locations (like the one in Photo 3) that could serve as much better alternatives.
The hotel facilities are quite outdated, and the bed, in particular, was extremely uncomfortable!
Now, for the most important issues:
1. Guests who book through Ctrip are invariably assigned rooms on the 'shaded side,' which offer absolutely no view, compounded by ongoing construction noise downstairs (Photo 1).
2. To upgrade to a room with a view, we had to pay an additional 461 Lari. Even then, we were only given corner rooms, with no other options available!
3. Service! Or rather, the complete lack thereof. The staff were rude and unhelpful! We requested water from housekeeping and waited a full two hours!
4. During breakfast, we had the misfortune of being in the same room as two tables of incredibly loud 'Shanghai aunties.' The entire breakfast area felt like it was about to explode – I swear the noise was enough to make a volcano erupt (Photo 2)!
On a side note, while out and about, we noticed several other hotels with equally good locations (like the one in Photo 3) that could serve as much better alternatives.
03.07.2025
Simply the best in the area, Amazing view, friendly staff and great food, what else would you wish for.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Polaris guest house
How much does it cost to stay at Polaris guest house?
The cost of staying in Polaris guest house depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 53 USD. Enter your dates to see the exact offer prices.
Which sights are located near Polaris guest house?
The nearest sights are: Gergeti Trinity Church (910 m), Darial Gorge (9 km) and Gergeti (10 km)
Which room categories are available in the Polaris guest house?
You can book Signature Room with Mountain View, Twin Room with Mountain View, Double Room with Forest View, Signature Room With Forest View, Twin Room with Forest View, Double Room With Mountain View in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Polaris guest house?
Check-in at Polaris guest house is possible from 14:00, check-out is until 12:00.
Does Rooms Hotel Kazbegi have a pool?
Yes, Rooms Hotel Kazbegi has a swimming pool for guests.
Are pets allowed at Rooms Hotel Kazbegi?
Yes, pets are welcome at Rooms Hotel Kazbegi, but we recommend calling ahead to confirm details (e.g., pet size, fees).
What’s the cancellation policy at Rooms Hotel Kazbegi?
The cancellation policy at Rooms Hotel Kazbegi depends on your room type and booking terms.
Does Rooms Hotel Kazbegi offer airport transfers?
No, Rooms Hotel Kazbegi does not provide airport transfers for guests.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 53 USD The best time to book is May 13, with rates starting from 53 USD
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