Dorint Kongresshotel Düsseldorf/Neuss in Neuss
✅ Rooms are clean, spacious, and well-maintained according to multiple guests ✅ Breakfast offers a variety of breads, cereals, and cold dishes with positive remarks on quality ✅ Friendly and professional staff praised for helpfulness and multilingual communication ✅ Convenient location near tram and bus stops with easy access to Düsseldorf and Neuss town centers ✅ Facilities include a fitness room, sauna, spa, and children’s playground enhancing guest experience ❌ Some guests report dated room decor and issues with air conditioning being loud and ineffective ❌ Breakfast options for hot dishes are limited and considered overpriced by some visitors ❌ Inconsistent water temperature and malfunctioning bathroom fixtures reported in some rooms ❌ Parking in the hotel garage is expensive at 22 EUR per night and street parking has safety concerns ❌ Service inconsistencies noted, including room cleaning lapses and occasional rude staff behavior
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Description
Dorint Kongresshotel Düsseldorf/Neuss is a 4-star hotel built in 1997 and renovated in 2012, offering a range of room types including Standard Double rooms, Comfort Double rooms, and Double Junior Suites. The hotel features soundproof rooms and family rooms, catering to various guest needs. Amenities include air conditioning, free WiFi, a fitness center, sauna, spa and wellness center, and a children’s playground. Dining options include a restaurant and bar, with breakfast served buffet style daily from 6:30 to 10:30. Free parking is available, although onsite garage parking is charged at 22 EUR per night. The 24-hour front desk provides services like currency exchange, luggage storage, and car hire. Guests appreciate the clean and spacious rooms, although some note dated decor and occasional issues with air conditioning and water temperature. The hotel allows pets on request for a fee. Overall, the hotel scores highly in cleanliness, amenities, location, and service with an 8.7/10 rating.
Location
Located at Selikumer Strasse 25 in Neuss, Dorint Kongresshotel sits just 6 km from QDU Airport. The hotel is directly opposite a tram stop, making transportation to nearby Düsseldorf quick and easy. The Rheinisches Schützenmuseum Neuss (411 m) and Glockenspiel der Heimatvertriebenen (419 m) are within a 5-minute walk. For dining outside the hotel, Restaurant «An de Poz» is 259 m away, and Gaststätte Zum Obertor is 304 m. Paradiesstrand, a local beach, is 4.75 km from the hotel, providing a natural retreat close by. The hotel is near a park with running tracks, enhancing outdoor activity options. Despite proximity to public parking, guests have reported safety concerns and may prefer the hotel garage for 22 EUR per night.
Tips
- Consider booking a room in advance due to occasional issues with room maintenance such as air conditioning and water temperature.
- Use the free bikes or take advantage of the tram stop directly outside to explore Düsseldorf affordably.
- If you plan to park at the hotel, be prepared for the garage fee of 22 EUR per night and consider street parking only if you are comfortable with the neighborhood safety.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: €15.00 (approx. US$17.83) per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa, JSB
- Check in time: 15:00. Check out time: 07:00-12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- German
- English
- French
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Bike rental
- Barbecue grill(s)
- Sun Deck
- Parking
- Garage
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Golf course (within 3 km)
- Sauna
- Spa
- First Aid Kit
- Children's playground
- Pets allowed
The nearest beach is located on the distance of 4750 m. It takes 71 minute To the beach!
Video: Dorint Kongresshotel Düsseldorf/Neuss, Neuss, Germany
Map
Reviews
Whole place is just really dated.
Aircon super loud and without much effect. Impossible to sleep with it.
Fridge not having ANY cooling effect, therefore flickering light.
Shower head is so loud, it's terrorising while having it close to your ears while showering. Water temperature inconsistent with occasional hot/cold shocks.
Breakfast rather disappointing as well. Rolls are stale, few non meat options only, coffee tastes really bad.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Dorint Kongresshotel Düsseldorf/Neuss
What types of rooms does Dorint Kongresshotel Düsseldorf/Neuss offer?
The hotel offers Standard Double rooms, Comfort Double rooms, and Double Junior Suites.
Is parking available at the hotel and what are the costs?
Free parking is available on the street, but the hotel garage charges 22 EUR per night.
Are pets allowed at Dorint Kongresshotel Düsseldorf/Neuss?
Yes, pets are allowed on request with a fee of €15 per pet per stay.
How accessible is the hotel to public transportation?
A tram stop is located directly in front of the hotel, providing easy access to Düsseldorf and Neuss.
Does the hotel have facilities for wellness and fitness?
Yes, the hotel includes a fitness center, sauna, spa and wellness center, and a children’s playground.
