Castello Infinity Suites - Adults Only in Agia Pelagia

We booked the Black Pearl suite for a long needed sunbathing holiday. When we arrived at the hotel we found that the so called Black Pearl Suite was completely overshadowed by the floor above. The sun is behind the hotel and the sun beds would NEVER have any sun on them, any time or day of the year. The whole idea of a Cretan holiday was to lay on the sunbeds enjoying a glass of wine and soak up the rays and Vitamin D. We nicknamed it The Black Cave Suite. Worse, the jump pool was so cold we did not use it. To add to the frustration, directly outside the veranda is a public car park which had car doors slamming until the early hours. The attached photo says it all. The beaches in Crete consist of very sharp volcanic rock on which it is impossible to lay on a beach towel as the shards are so sharp. All in all, if you expect peace and quiet and enjoy sunbathing but you enjoy noise and lying on a cold bed in the shadows, pick the Black Peal Suite. The worst holiday we have had for decades. Almost $4,000 down the drain.

No hot tub or private beach. The plunge pools are not heated (went in off season in October so too cold to use). Most plunge pools and outdoor areas are shaded. The beach is overcrowded and dirty. The restaurant is overpriced.