Ostria Resort & Spa

We stayed for 11 nights at the beginning of July as a family of 3 and we had a wonderful stay. All the beaming reviews are correct in saying how beautiful the place is. It is very well designed with active/family friendly and Adult only areas and the finishes and quality of the furniture and structures are spectacular and luxurious. We even appreciated the quality of the sound and lighting at the Animation Stage - a lot of investment in the place. The programme/activities are well considered and implemented with high professionalism. We're still listening to and dancing to the brilliant holiday songs at home! The Theatro pool bar/restaurant and Animation pool/stage are in the same area and there was where we spent most of our time - you could be in or out of the sun which was a great bonus. Being able to top up your own water/juice at the dispenser was great and I I know that a review mentioned about rules but we very much support this as the Pool restaurant wants to maintain a high standard and we are in agreement! We loved that there was table service for drinks at the Pool restaurant as well. The pizzas (lunch served here as well as the buffet and then 'pizza & desserts' late afternoon) are fantastic - and we have a pizza oven at home! The staff are incredibly hardworking and professional. The Club Eldorador team are multi-talented professionals with wonderful charisma and incredible skills in hosting. They were a joy to watch. One very, very minor thing. We knew we were booking a French hotel - which to be honest was part of the appeal. But for the first half of our stay we did feel at times a little invisible - if you don't book through Club Eldorador you get a different wristband and I would say this is a helpful tool for staff when engaging with guests. But I felt it more for my young son as at times he was dancing and he did look to the younger team/staff and nothing. We understand only some of the staff know English and this is completely understandable for a French hotel - but a nod or a smile can go a long way especially for a young child :) However, we felt more included the second half of our stay. We had wonderful interactions with Gustavo (who is an absolute ray of sunshine with an excellent sense of humour) and Gabriela as well. Manos from the adults only (brilliant service by all staff at that area in bringing drinks to the beds - very high professionalism) and the woman who works at Greggo (apologies I didn't get her name) were incredibly kind and engaging. The lifeguard George/Jorge learnt my sons name as did the person who carried out housekeeping in our room. These were lovely personal touches. There was also another male staff member who worked at the buffet and Pool restaurant who 'high-fived' my son often and he made him smile every time which was lovely :) It's not a negative point but more advice just to ensure that all staff aren't just focusing completely on the Club Eldorador guests as we are paying guests as well.

Everything was perfect. Especially the rooms. New towels every day, perfect cleaning and the best part is that we had a the fridge that actually cooled the things in it to really cold. The food in every restaurant/diners was very great also. We have visited this hotel a few times and we are most certainly gonna visit Ostria again.

The whole stay was great, I recommend this resort to anyone. The only thing I want to pin point is that the pools could be more clean, For sea lovers, the sea here is great, nice warm and clean. And finally one tip for adventurous teavellers, there is nothing in the near vicinity of the resort. You have to rent a car and travel a bit. The nearest point of interest is Lerapetra town and a waterfall, both circa 15-20 minutes from the resort by car.

Overall we had a lovely stay . The hotel was beautifully presented and very clean . We booked through Jet2 holidays which brands this a 5* luxe collection hotel but I wouldn’t say this is a luxe standard of hotel. The food was good but the drink selection and cocktails were not the standard you would expect for a luxe collection of hotels. The hotel is also part of club eldorador and seems it mainly caters to the French clientele. The sun beds round the main pool always had towels on to reserve them so we never got a bed. The sea food a la carte restaurant on the beach was closed and being renovated and the cocktail beach bar wasn’t open even though it states it is open from June to September. We had booked a courtesy room before our flight home and when we arrived the room hadn’t been cleaned with no clean towels and dirty towels piled high in the sink so the sink was inaccessible. The shower still had water and shampoo left in from the previous users. Overall the staff were friendly and the service in the adults only pool was fantastic.

Nice big comfy beds ,pillows were the best ive ever had couldn't really fault it , only moan ,is nobody explained using the safe .maybe my fault ?

The Ostria is the best all inclusive resort we have stayed in so far. The staff were very attentive and friendly. The cleanliness was immaculate, we thought it was a new resort! The pools were cold but refreshing once you were in. The Ortega bar needs to be repurposed as over the week we only saw on person is there, maybe make it into a sports bar with pool table. The food was the highlight for us, we went to both à la carte restaurants which were nice but the buffet was just as good with more selection. The lunch at the beach restaurant was always cooked fresher in full view. Lots of umbrellas and beds, we enjoyed the adults bar and pool for the peace and quiet. Taxis arranged for you by reception made getting to town very easy. Wife used the modern gym most days but advanced booking required, with additional cost of €5.

The hotel grounds and rooms are beautiful and extremely well-maintained. You will undoubtedly be well-looked after by the hotel's passionate and considerate staff. There are 6 restaurants on site, including a main all-inclusive restaurant for Breakfast, Lunch and Dinner, a snack restaurant open all-day near the pool, two further all-inclusive restaurants (where you can book a table, perfect for date nights if you're a couple) and two optional restaurants available for booking tables (not-included). There is also an adults only pool/ bar and adults only section of the main restaurant (if you're keen to get away from any noisy children). If you like cocktails - the adults pool bar is worth a visit one evening. There's a fantastic Spa which offers a wide variety of massages and treatments that include a Hammam (Turkish bath), heated pool, Sauna, and ice bath/ cold plunge shower. Our masseuses were very professional, possibly the best massages we've ever had. They held a variety of performance or themed evenings which were excellent and made the stay that bit more special than other resorts we've visited. (Will leave these as a surprise for your visit). Out of all the Greek resorts we have visited, this one stands out as exceptional! Thank you, Ostria, for a wonderful stay.

Beautiful hotel feels like a little greece village. Great food and friendly staff. Beach is very well organised. Gave 4 out of 5 because few things: Pillows were not the comfiest. Didnt like being forced to join dinner at ostria palace one evening. Didnt know abaout it beforehand, wasted 3 hours of my life just to have something to eat. Was very anxious as dont like situations and events like that. Felt awful after. Alternative dinner at bistro should be still available... To much orientated into french customers which wasnt nice.