Holiday Beach Budapest Wellness & Conference Hotel in Budapest

I came here for the sauna/wellness area, they closed it because of the gas prices a few years back. Still there is no updates about this and contradicting info online, don't expect a sauna world when booking. They don't respond if you ask online. Poor people who have booked it recently for just the wellness...

Clean Room , friendly staff ,but problem..
Provide a room other than I booked.

The worst experience of my 40 years of life .
The ac in the room is not working and no body is available to fix , no manager to speak to , no room changing, we can't sleep and we are forced to stay in a room with damaged air condition.

My experience with this place is bad. The rooms are very small. The hotel's website advertises a swimming pool that cannot be visited when they have a private party. We chose the hotel exclusively because of the pool and spa center. The average rating of 3.4 on Google is perhaps too high.
Dirty linen is a very bad first impression…

This hotel is located at the Duna river which... as a view is fantastic! But actually that's all what is fantastic....
The men at the reception and the man in the restaurant where friendly, but the cleaning personnel simply walked in while i just wanted to wash myself.... they looked surprised, said they thought it was empty, and left.... no apologies or whatever.... kind of rude i say....

The rooms are outdated, but manageable if you HAVE to.... for us this was an emergency because our beloved camper broke that day, but to stay here for fun or holiday??? No way.... we had a "family room" for 3 persons (we had our son with us) which was officially a 2 person room which you could see of the location of the 3 beds! They were shifted so you can't reach the wall outlets in the headboard so actually didn't fit because of this....
The rooms are for 2 person already very small and for sure NOT 4 star luxury! Can you imagine how it is with a 3rd full size bed in it??? Exactly.... you can't turn your ass in it!!! The tap and the funnel in the bathroom were leaking that much that if you don't cover the floor it would flush it all over the floor so we used our used towels which were already not the cleanest ones! Same wit the bedsheets which showed spots i can't identify. The TV showed only some Hungarian channels and the rest was German??? Austrian channels everywhere.... is this "free terrestial signal reception?" They can't afford a royal mix of international channels???? With a four star price????
So.... the biggest part of the channels were only viewable for me, because i do speak/understand German.... but the rest of the family not.

Due to the season the pools were closed which i can imagine in November. The gym was open and my little boy had fun with it but it wasn't clean at all. By the fact we only stayed 1 night so i couldn't try out the sauna.... but i am questioning if i should have tried it, seen the not so cleanly experience overall... second; this sauna is only used when dressed in swimmingclothes which is disgusting! A sauna you do naked!!!

We went to an external restaurant to have dinner, so i can't judge the food, but the breakfast.... was not so great... at least not 4-star worthy! Eatable... but that's about it. So.... it actually was a great idea to go somewhere else for dinner.

Now, we live in Hungary and we know Budapest so we know how and where to be.... but for tourists this location is terrible.... the view is awesome, but there is really nothing within walking distance, and the lack of pavements makes even walking a quite dangerous expedition! Biking in Budapest is anyhow a suicide attempt, so i really would not advise anybody to go by bike somewhere.

So here you have it....

I gave 1 start for the room, because it was really extremely small, NOT REAL 3 person room! Not clean sheets, leaking sink, bad tv-entertainment, and not very clean in general.

I gave 2 stars for the service. The men where friendly, but not really helpful. I reported the leakage, and they said they will send a repair.... but seen the other comments i think he will not do anything. The cleaning was rude....

I gave 3 stars for the location. Great view and because of its location really silent and calm. No traffic noise and exhaust gases smelling in here, but that also includes that there is NOTHING to enjoy in the surrounding.

As i said.... for us it was an emergency for 1 night because our camper broke, but for a holiday or more than one night i would NOT recommend this hotel.

the staff was really bad and they handled out problems very poorly. We had a problem in our rooms with the water sources (toilet, sink, shower) and the smell in the rooms was really bad. Because we didn’t have any potable water in my room I went to the reception to ask for some. Indeed it was 2 am but when i ask if i could pay for some bottled water in a fridge next to the reception, the staff told me the fridge was closed so i should drink tap water. I told him about the water source problem and he went in the back and put himself a cup of tap water and drank it in front of me to prove a point. I also asked if nobody else came to make s comment about this problem and he said no, but when i assured him that i was there when someone else made a complaint he showed me the door and said it was late