The Kayon Jungle Resort in Ubud

Service is very good and polite . The environment is excellent, clean and beautiful.

Customer service is impeccable. You are treated like royalty the moment you step into the Lobby. Welcome ceremony was an enlightening experience for us.
The room and the pools are top tier. Five star all around.

It was as enchanting a stay as I had hoped. I truly relaxed my body and mind amidst nature and fully savored the Balinese ambiance. I enjoyed my time there at my own pace.

If u want to escape from busy city and road this is a great place…facilities and services were good…but there’s alot of insects a leeches…look for mr.risky his very friendly and will assist u A to Z

This resort is amazing! You can soak in the three-tiered pool while looking out over the jungle.

Compliment to the remarkable service from Kayon especially Wawan. Wawan demonstrated exceptional service by proactively coordinating multiple tasks, including birthday cake preparation，locating a glass vase for floral arrangements and seamlessly arranging room changes. His dedication to resolving guest needs with efficiency and warmth reflects his commitment to excellence. Thank you, Wawan, for going above and beyond to ensure a memorable stay!

From the moment we arrive at the hotel to the moment we leave the last hotel, friendly staff at every moment. Eric, thank you very much, especially. He was so delicate and sweet and caring about everything I even didn't say. And the nurse at the Clinic Center. Thank you so much. She got off work late because of my treatment, but she took care of me until the end. She was so professional and nice. And Lovely 박새로이! You are so amazing. Thank all the staff.

Excellent stay. Nice atmosphere and kind staff

I will start by saying that the hotel seems to have 4 valley villas, and they do not all look like the pictures. The size of the pool and view from it depends on which room you are assigned. I was given a room on the lower level and was very disappointed by the view and the amount of bugs in the room, including dead bugs all around the bathtub and even in my bed. They were full that night so I had to stay in that room, but the next day someone checked out and I was able to move to a higher level room. This room was much better; the pool was much larger, had a more panoramic view and the room had a lot less bugs (though still some, as well as lizards in the ceiling). So just be aware of the inconsistencies across the same tier rooms (I wasn’t upgraded, just moved to a different valley villa, and the difference was astounding). The service at the hotel was excellent; they were very eager to make sure I enjoyed my stay, and as an apology for my earlier disappointment and the inconvenience of changing rooms they gave me a free floating breakfast, free hour massage, free flower bath and free minibar. This was above and beyond what I expected, and I was very impressed with the hospitality. The location for me was great as I had already seen everything in Ubud, I had come to this hotel to stay in the resort and enjoy the jungle. It may be an inconvenient location if you are wanting to explore the downtown area. The spa was a very relaxing experience, with very warm and welcoming staff. My butler Dewa was also amazing, ensuring I was satisfied throughout my stay. I would stay here again, but would make sure to request room 902.