Gajah Biru Bungalows Hotel in Ubud

If it were possible to give an even lower rating, I would. Villa expectation/reality. Everything is old, broken, dirty. All the curtains in the run-down closets, the bathrooms are dirty, leaking, there is a hole instead of a drain, the windows have such gaps that during a rainstorm water flows straight into the house. But the worst thing is the living creatures! On the first day, we killed 2 huge cockroaches in the bathrooms the size of a finger. But on the first night, we decided not to pay attention to the shortcomings, anyway, we were only going to spend the night in this room. On the second day, when we came in the evening after a walk, we found traces, or rather, rat droppings! Naturally, we were not going to stay with children with such an animal in the house. The only thing the hotel manager offered was to clean up. They did not come to clean up even once in 2 days, and when we left, they said that we should have asked them about it. We packed our things and left at night with the children, having found a free room elsewhere. We were not compensated for the taxi, nor were we given a refund for the last day. I have attached a photo. For this money and even cheaper you can find clean and safe accommodation, so my advice to you: anywhere but here.

We stayed 3 nights at Gajah Biru in their Cinnamon room and found it a mixed experience. It’s a good location in a lovely garden of flowering plants with a pool and we’d wake to bird song. The staff were friendly and helpful and their family’s restaurant across the lane, Two Sisters, was quite good. The ceiling fan and ac both worked well which we were glad for. The problems we had are fixable and we shared them with the owner so hopefully they’ll be repaired for future guests. The thatch on the ceiling of the room sheds an unfortunate gritty dust that is particularly a problem above the bed. They have cardboard laid high above the bed between the 4 posters to catch most of it, but it doesn’t extend across all of the bed and we’d wake with sore throats from what fell during the night. Our sink had trouble draining and the shower was only a trickle, but we think the head just needs replaced. There were also quite a few bugs in the bathroom, but that’s not uncommon in Bali and there was a shy little toad who would come out at night to eat them. :) We also suggest that during such hot weather the hotel not put heavy European style duvets on the beds but just thin sheets. We give the grounds and staff a 5 and the shower and bed a 1. If repairs are made we would stay again, but we’d check the room first, and hopefully the other rooms don’t have these issues.

The room was ok not clean as I would Have liked bathroom was questionable . I stayed one night as we arrived late. Went to have a shower no running water the front desk said give me a hour to get it working 2 hours later not working still. I decided to leave I was booked to stay a week but did not won’t to ruin my holiday. As the reasoning they said was they are new management for pour handling of the matter.