Mannu Hotel in Bosa

They cheat tourists. Total disrespect to clients. The worst part was not that they added 13,50€ to the bill of a lunch for two, but how terribly they treated us when we complained about it. We ordered a dish of calamaris to share, spaghetti with clams and risotto with seafood. When we asked for the bill, we saw that the price of each of the main dishes had been increased in 2€ and that there were 2 dishes of calamaris instead of the single starter we had ordered, so double of the price indicated in the menu. The waiter accepted without apologizing that the price of the main dishes was incorrect but refused to let us pay just the starter we had ordered because we had already eaten it. This after having tried to convince us, with no success, that in fact they had already discounted one of the portions because the whole price of the calamaris would have been 36€. The menu clearly indicated "calamari fritti 9.50." No comments. Then the waiter invited me to go to the hall to meet "il direttore" if I still was not happy with the amount to pay. It was later when I understood how this allowed the director to shout at me and insult me without disturbing the rest of the clients. However, I'm sure everybody heard how he called me "stronza maleducata" while he yelled "when I travel in Spain, I pay what they ask me to" (I'm Spanish.) I decided then to ask for the complaints book. This only made things even worse, with the director holding one of my arms, his other hand raised and shouting at me if I was trying to eat for free. The waiter was also extremely disrespectful to us, saying lovely things as "who do you think you are to complain" and "if you don't have enough money to pay just leave." The funny thing is that before we could even imagine the terrible scene we would have to suffer, we had already regretted having chosen this place for lunch as the food was too salty to be enjoyed and the decoration really tacky, with pictures of old fashion landscapes and plastic flowers among other details of an awful taste.

My worst experience so far in a restaurant and the only bad incident I had in my, apart from this disturbing episode, wonderful holidays in Sardinia.

Acceptable food, unacceptable service. I do not recommand!! Unfriendly waiters.