Hotel Blu Hotel Morisco in Cannigione

We were disappointed with our stay, as the hotel did not quite meet the standards expected from a 4-star property. The bathroom and shower could have been cleaned more thoroughly, and the breakfast lacked the healthy and varied options we were hoping for. When we asked for a fruit knife, the response from the restaurant staff was unprofessional and not very helpful. At the pool bar, there was also some confusion with the billing, and our drinks were almost charged twice. Overall, the experience fell short of what we expected for this rating, and there is room for improvement in both service and cleanliness.

Lovely Hotel.....but nothing and I mean nothing in the local town to do and don't get me started on mealtimes, it seems cruise ships use this Hotel for guests to stop over so of an evening they descend on the restaurant ..everything is total chaos, no food is replaced when empty. Waiters and people bumping into one another scrambling to get the last morsels. People complain to the manager but to no avail. The worst Hotel I've ever stayed in!!

We arrived at 23.00 and allocated our room . Which was small and dated. We had a huge balcony with a small view of the marina. Shower very small no room to move and one day no hot water. Breakfast , very limited. Cereal, seeds, dried fruit, usual cold cheese,ham, salad ,fatty bacon, frankfurters, fried eggs on one day only. Scrambled eggs which were hard and dry. bread, pastries. Dinner luke warm food. Salad and cold vegetable dishes, hot food served to you by miserable chefs, small portions and huffed at if you asked for more. Desserts large range at 7.30pm come 8.30pm these are not replenished to cater for late diners. Drinks are payable, only water free. Pool area very nice as in photo. Plenty of space and quality beds, pool freezing cold and steps into pool very wobbly to the point of being dangerous. There is a small pool connected to main pool for kids and another with a seating area to cool off. Joining these two areas are a set of tiled steps . The granite steps are fine but half way down is an area of white tiled steps which are extremely slippery. Several people lost their balance on these and im surprised there was no broken bones. Very dangerous. Pool side snack bar is ok. All drinks are added to your room and payable at check out. Toilets by pool are terrible. No locks on doors and no toilet seats . There are shower cubicles with glass doors which anyone walking in would see you. Hardly private. On day before we left we asked to keep Room on as we wasn't being picked up till 5.30pm. We was told a point blank NO. We had to leave room by 10am. When asked if anywhere to shower and change we was told to use poolside showers. We stated there was no locks on doors ,her response was get your partner to stand outside while you use them. Awful response. To sum up this hotel is most definitely not a 4 Star hotel, its 2 at most. It's dated, in need of lots of maintenance. Food needs to be greatly improved and staff given training in customer service. The biggest plus are location is great, pool area spacious.