S'Incantu Resort in Villasimius

Unfortunately I have to give a negative review, I'm sorry because I had so many expectations about this place that has nothing of a Resort and I don't feel like recommending it for various reasons. The first is the quality of the services, e.g. inside the room there are no free or paid bottles of water, a real treat on such hot days... in the bathroom (old and run down) there are no freebies such as shower gel, shampoo... there is no curtain on the window which is why even during the day I had to keep the window and shutters closed having to necessarily turn on the light. The only garbage with the bag is in the bathroom, under the sink there is the bin without a bag. Inconvenient for tourists who arrive and need to prepare their own food (since there is the possibility of cooking) and do not have bags with them. In the entire structure there are non-existent containers. Second point, in such a large pool there is no lifeguard... a rather serious aspect!! The pool is very large as is the surrounding area, but there are only six umbrellas, mostly small, this creates a great inconvenience especially for children and the elderly. The only way to shelter is under the roof except for the hours when the sun moves and even under there is sun. Change of towels €10 per person.. crazy! Breakfast offered at €22 per person absolutely not in line with the price, it is better to do it at the bar and with €6 per person you can get by. The only positive aspect is the bartenders, kind and helpful. It is absolutely not worth the €200 per night, the structure itself is beautiful with a swimming pool and top lawn! It would really take very little to make it more functional, reluctantly I will not return.

Poorly trained staff tell you a price on the phone and then when you arrive they increase it because there are only quadruple rooms left. On the website you see new rooms, but the room assigned to us was old, dirty and outdated. I asked for explanations at the reception but the owner or manager refused either this or we could leave!

I gave 2 only because the structure is beautiful.... In addition to the fact that it needs maintenance, in our case, it was the management that was lacking. The lack of attention to the customer on a problem encountered at check in and the fact that the group of drunks at the poolside were allowed to disturb until late (perhaps the use of the pool 24 hours a day is not so positive), the fact that we were unable to have breakfast due to the annoyed response of the staff: "I'll come to the tables" ... and in the meantime they were serving others at the counter, after the wait that made us give up, breakfast elsewhere... in essence.. we ran away after the two nights now paid for and went elsewhere..... a real shame.

Resort in real life dosen't match pictures published. Dissapointed. Minimalistic rooms. Self service restaurant recomended in reception was rip off 45€ for two pastas salad fish lunch. Real restaurant prices around same so avoid self service.
Take your own toiletries as there is none supplied. Lights on arrival not working in bathroom. I was expecting more for £80 a night including city tax. Annoying italian kids music playing till 11pm.