hu Park Albatros Village in San Vincenzo

Absolutely beautiful, authentic Italian experience, beautiful surroundings, excellent facilities and the most friendly and helpful staff 10/10

Spent a week there this summer, huge site, very clean, great amenities. Entertainment staff was friendly and enthusiastic. Accommodation we had through Eurocamp was too far from the pool etc which made it a bit of a mission. Other than that a great week.

Good campsite but got VERY busy in the pools. Perhaps they could restrict ball games outside of one of the main pools so people could swim and not get smacked on the head with balls. Entertainment was good, even if the Dutch dominated which games were shown! (The second Dutch division is like watching pub football)

The camp itself is really nice. Check in was good and prompt and the walk in was long but the surroundings are really nice. Pool areas are very nice and not once did we fail to get a decent set of beds by the pool. The pools were clean and the slides were fun for our kids. The supermarket on site was ok, quite expensive for some items but generally ok. Food onsite was nice but very overpriced for what you get. The pizza place is very good by the main bar and the restaurant is also nice however we felt the food in imassimo was poor. Food trucks were nice but after a week the lack of variety was starting to show. The animation team were friendly and entertained the kids. It isn't top class entertainment but they give it their all. Bars on site are really expensive. A plastic cup of beer costs 6 euro and it is not even a pint. The entertainment at night was very good some nights and ok other nights. The cabins are also nice and the decking and BBQ all good. Staff in general were very pleasant and good at what they did. On check out at 10am we wanted to go back in to get a ticket to go to San Vincenzo on the bus and we were refused and they rudely asked us for our wristbands and she cut them off with a smirk on her face as if we were going to go back in against their wishes. Very rude treatment after spending close to 6000 euro to stay and live there for 2 weeks. To add insult to injury she then said if I bought tickets before I handed her my key then I would be left back in to get the bus. Makes absolutely no sense and horrible treatment. This left myself my wife and 3 kids in the baking sun trying to get a taxi. That experience left a very sour taste after what was an otherwise very pleasant vacation. I should give 3 stars for how poorly we were treated but the park is lovely and the other staff were pleasant so I don't want to be harsh.

This is a very large, clean, well maintained campsite with excellent facilities which is great for families. Flying into Pisa, it's about an hour away, located in a pine forest on the Tuscan coast. You can get to the local town by train but we opted for the lazy option of private transfer. We used a local taxi driver for this recommended by the site. We booked direct with Hu and I would definitely recommend this. We are a family of 6 eldest child is 18 (not a child really) down to 7. This was our 2nd visit to this site and 3rd stay with Hu (previous site was Norcenni - also recommended). On each occasion I emailed the site in advance to request a central plot and they have always done their best to accommodate. Check in is at 4 and I knew we would arrive earlier so emailed the week before to ask can we store bags, use pools etc and told that facilities were available for us to use. Delighted to be told our accomodation was available early so we could go unpack etc. This year we stayed in a Hu Premium XL which has 3 bedrooms and 2 bathrooms. It was a very new mobile and came with a bbq but no oven Last year we stayed in a Hu Stay Easy XL and that had no BBQ.  As I said the site is very large but flat so easy enough to walk around. There are bikes for hire and loads of bikes, scooters etc on site. There is also a little train that goes around the site with a few stops.  Technically you can walk to the beach from the site but we are lazy so didn't do it. Saw loads of others make the trek though so must be ok!  There are 7 pools in total all in one complex split into 3 areas, each with bar/cafe/toilets etc. 4 of the pools are shallow lagoon type with a soft base, a few small slides, some hills and splashy bits. Great for young kids but also enough space for older kids (and grown ups) to play ball games etc. 2 standard pools about 1.2m and another very small pool in the shade. The big pools get very busy. Floaties/inflatables are also allowed which is great. You can always get a sunbed regardless of when you go down which is brilliant. I hate that mad dash for beds in the morning.  There are loads of on site activities including a kids club but we didn't engage with any of those.  There's a few cafe/snacks bars, one main sit down restaurant, 2 pizzarias and multiple food trucks (burgers, chicken, porchetta rolls, pasta, Tex Mex). They are all pricey enough (€5 for chips, €9 for nuggets) except the pizzas which were priced €10/12 and were filling and delicious. Tex Mex wasn't great but you don't go to Italy for that so that was our mistake. Pasta was lovely but Italian 1st course portion size so small for us. Porcetta rolls from the truck were amazing. That one is beside the pool and we only tried the last day - raging. Rodriguez restaurant was hit and miss. Grilled meats and pizza was good but pasta was disappointing and staff seemed very inexperienced. Our first night they gave us about 2 minutes to look at the menu and the last night they lande

Fantastic campsite i can highly recommend it. The pool area is great loads of deck chairs never an issue getting one at any point of the day. Staff were brilliant so friendly and helpful clearly very well trained. Booked directly with the site and the mobile was great nice and clean and good value.