Casa in Maremma Tuscany Village in Scarlino

If you enjoy spending your family holidays in a setting stricter than your everyday life, this is the place for you! Here, rules come before anything else. From the moment we arrived, we realised that many of the activities advertised when booking were nowhere to be found on-site. Also, if you don’t speak Italian, expect communication challenges: very few staff speak English, and all activities are conducted exclusively in Italian. As for the pool, swim caps are mandatory for everyone — adults and children alike — even if you just want to dip a toe in the water. And don’t rely on the pool shop: they don’t always sell caps… when it’s even open. The only evening when the pool stays open after 8 p.m., even if your child is a strong swimmer and you are in the water with them, they will still be required to wear armbands. The children’s water play area is not turned on all day, which makes it even less appealing. The so-called water park with a slide? An illusion: it’s not a real pool, just a small basin painted blue. The site is right next to a motorway — convenient for access, but noisy enough to remind you of the city you probably came to escape. Dining experience: • Breakfast: you’d better be an early riser, otherwise the buffet will be almost empty and barely replenished. • Dinner buffet: apart from the pasta — thankfully well cooked — the rest is very disappointing and far from the promise of the promotional videos. • Special dinner events: during a paella night, we had prepaid and ordered our dish in advance, only to be told at 7:30 p.m. that they couldn’t serve us due to insufficient portions — they had simply sold more tickets than meals available. rule: when you arrive, you are assigned a table in the restaurant (inside or outside), and you must eat there for your entire stay with no option to change. We had the misfortune of being placed against a large glass window in direct sunlight, making some meals almost unbearable due to the heat. As for entertainment, it’s limited and far from engaging, at least from what we’ve seen so far,this will certainly be our first and last visit here.

Very nice place for families to relax.
We especially liked the pool area and the staff were always very friendly!

Unfortunately the shower in our room has been broken since arrival and hasn’t even been looked at by the staff (their excuse is that their key didn’t work). We have reminded them every day since arrival 4 days ago but nothing happened. Haven’t heard back from them about any kind of compensation for this, despite promising this.

The restaurant is nice, especially the staff!