Cavalieri Hotel in Passignano sul Trasimeno

The hotel was right on the lake with a beautiful view at sunrise, but that's the only positive point; the rest was quite bad. At check-in, there was no one at reception; we had to use the intercom several times before someone came to answer, and they weren't very enthusiastic. The breakfast was poor; at least there was only one freshly brewed coffee, but the rest from the machine was cold and bad, with very average food options. The room was old with a not very comfortable bed. We won't be returning; the only downside is the low price, but it's possible to find something close to the price and better.

The strong point is certainly the magnificent location overlooking the lake and the price, but despite the friendliness of the owner there were unforgivable shortcomings. There are normal radiators in the rooms which are turned off at night and in the morning the room and bathroom are freezing as there is no air conditioning. In the bathroom there is no recirculation and suction of air, so it suffocates. At the request for face towels we twice received the white shower mat which according to the owner should be used for the face. There are no toiletries, even small ones, in the bathroom but two old and used soap dishes. The double bed was very badly made, I had to make it again three times in the night with three old and heavy tyres, absurd. The cold breakfast room in the morning without heating presents a poor and not very clean buffet, I repeat it is December 8th with 5 degrees outside and therefore cold. Rooms not soundproofed, you can hear people snoring at night. Worse than that, I don't know if you know what I mean

Good the combination stay plus breakfast and dinner, but...

Friendly staff but the welcome was terrible.
During check-in we just got the key without any explanation.
The breakfast is buffet breakfast and is quite rich but the coffee and cappuccino from automatic machine are terrible.
For dinner is possible to choose from three different first courses, three different second courses, three different side dishes and more then one option for the dessert. The beverage are covered separately. Most of the dishes that we have tried were tasty.
The structure is good for its swimming pool but the building is dated and the maintenance is missing and the cleaning as well (maybe they need more staff).
Despite our reservation they do not give us a room with a king size bed but two single beds where was uncomfortable to sleep with our small baby, even they have some available king size bed in the store room the owner suggest to put a towel in the middle between the two single beds.
The refrigerator was not working and they do not want to change.
We had to stay all the time with the balcony window close because the the balcony railing is designed with a gap from the floor that allow a child to slip through.

Well well well.. what can I say. Unfortunately I worked for 2 days and they didn’t even pay me. I went back after few weeks to get my money and they said they didn’t have cash 😂 . Any way the quality of the food is really poor. You wanna spend your money and enjoy your time somewhere else.

No

Poor quality off the service, note clean rooms...