5 star hotels in Chubu region

The Nagoya Marriott is located right above Nagoya Station, seamlessly connected to the Shinkansen, subway, and shopping malls. The location is unbeatable; you arrive right after exiting the station, and shopping and dining are incredibly convenient. The room is quite spacious, and a 12:00 PM check-out is quite excellent for Japan. Meitetsu Bus and Kintetsu are just a short walk away. As a starting...

The room was very spacious and clean, and the toiletries were also of very good quality. The headrest in the bathtub was super comfortable. It was very pleasant to lie there and enjoy the night view outside the window.

Extremely satisfied with the room size, location, and room service. It's incredibly convenient, making it my top choice in Nagoya.

Located right above Nagoya Station, this hotel offers incredibly convenient transportation. Downstairs, you'll find JR, Meitetsu, and Kintetsu stations, and there are several shopping malls nearby. The rooms are on a high floor, providing great views of Nagoya. Highly recommended!

We definitely picked the right hotel for our trip to Nagoya – it's incredibly family-friendly! First off, the location is unbeatable. Takashimaya department store is right downstairs, so all our dining and shopping needs were met in one go, and transportation was super convenient too. Secondly, the room was really spacious by Japanese standards; there was plenty of room to open our suitcases, and the...

The location is fantastic, just 100 meters from the subway station. The hotel reception is on the 15th floor, and downstairs there are plenty of restaurants, shops, and a mall. The hotel service is also excellent.

Only the facade and lobby look grand. The only good thing is the airport shuttle goes directly there. Nothing else was good. The room was large but very rundown. The bathroom lighting was dim.

Trust me on this, even though the hotel is old, the bed is incredibly comfortable. It's been a long time since I've slept so soundly. Plus, while the exterior is dated, the interior rooms have been renovated. The separate wet and dry areas in the bathroom are also a nice touch.

This hotel exceeded my expectations. It's truly a classic, established hotel. The service was very nice, and the hygiene was excellent. Plus, there's a 24-hour drugstore right next door!

The hotel's location is excellent, making it incredibly convenient for shopping in the栄 (Sakae) business district. There's also a direct airport express bus from Chubu Centrair International Airport (boarding at Terminal 1, stop 6) straight to the hotel, which is super convenient.

An older, established hotel with spacious rooms, perfect for a family trip. The lobby is quite grand and had a lovely Christmas atmosphere. The room came with an air purifier and carpeted floors, and you could open the window slightly. A heads-up for families with kids: be aware that the TV has paid content; accidentally selecting it will incur a charge. It's a bit of a walk to the subway station,...

I booked this hotel for a concert... The location is excellent, with two 24-hour drugstores downstairs and two convenience stores. There's a smoking room in the lobby on the first floor, with a self-service drink machine right outside. It looks like you need to swipe your card to go up, but you can actually use the elevator without swiping. The room isn't small; I could open my suitcase completely...

Room service food was as delicious as ever. The room had a great view and was quite spacious.

From gps, it was located nearby Nagoya station. But actually 20mins walking distance!!! Indoor swimming pools and bathing facilities are good. It is open to guests. Comfortable to stay

We took a bus from the airport to Nagoya Kanko Hotel, then walked to the Hilton, which took about five minutes even with kids and luggage. We booked a family room. Unfortunately, the first room we were given had a strong smell of cigarette smoke. We requested a room change, and while the second room still had a slight odor, it was much better than the first. If you are sensitive to smells, this hotel...

When I was booking my hotel, I ran into some issues, but to my surprise, the hotel manager at check-in helped me sort everything out. His service was incredibly professional, and I'm very grateful! 🙏 The breakfast here is fantastic with a wide variety of options, and there are tons of great places to eat near the hotel. The room itself is very spacious, and the view is absolutely beautiful.

After a month and a half, I flew to Nagoya again and chose to stay at the Hilton once more. This time, I got a really good deal on the room, I'm not sure why. Even though it was closer to Christmas and the annual conference season, and the hotel occupancy was much higher than in late October, the price was over 300 RMB cheaper per night compared to my stay then. Overall, there's not much new to say...

Very old structure. Toilet is old, yellowish plastics , and has some sewerage smell. Won't stay again. Service is so so. Not much affections in the staff expressions.

Convenience location, next to train station. Hotel deco is very new. It will be even better for international visitors if tv has more foreign channels

If you want a modern luxury stay with excellent accessibility, this is one of the best hotels in Kanazawa. Highly recommended for couples and travelers exploring the area. ✨

Facilities: A very new hotel. Cleanliness: Very clean and high-end. Environment: The transportation is extremely convenient. It truly lives up to its reputation as the number one hotel in Kanazawa. Service: Excellent. I stayed for two nights and had a fantastic experience. I'll definitely choose this hotel again if I get the chance to visit Kanazawa in the future.

The hotel are just next to Kanazawa Station, the room size is big. Bathroom is big. Breakfast having lots of verity and quality is good.

Great service. Great location. Best hotel in Kanazawa

The location is excellent, directly connected to the mall, and Kanazawa Station is literally next door, making it extremely convenient for getting around. The room was very spacious, clean, and comfortable, which made the stay even more enjoyable. Overall, a great choice for both comfort and accessibility. Would definitely stay again.

Hotel has great view of city and is a 5 minutes walk from Kanazawa station. I was given a room on the 25th floor. Room was spacious.

The location is excellent, very close to Kanazawa Station, directly accessible via an underground passage in just 5 minutes. The room was quite spacious, clean, and tidy, though the decor felt a bit dated. However, the overall service at the hotel was really good.

The hotel is a bit old, but you can tell the service and facilities are excellent. It's super convenient, directly connected to Kanazawa Station Exit A8, right into the lobby. The breakfast was good, especially with plenty of seafood options.

Very good location and accessible via underground link from Kanazawa Station. Very easy to navigate around the underground network. Many food options nearby. 10 mins walk to the popular Omicho market for fresh seafood and dining options. Room is well maintained. Helpful front desk staff and concierge. Will choose this hotel if visiting Kanazawa.

The room was spacious, comparable to hotels of the same caliber in China. The service was attentive and warm! The hotel is very close to the station; if you don't want to walk above ground, you can enter the hotel directly from the underground. There are 24-hour shops around the hotel, making it very convenient for dining.

It’s located very close to the train station so excellent location. Room is spacious enough to open your luggage. The view is great on high floor to the shore line.

The room was spacious and comfortable overall, which was a plus. However, the sofa bed provided for my child was quite short and too firm, making it uncomfortable to sleep on. Additionally, the hotel does not offer self-service laundry facilities. Other than that it’s a great hotel to stay.

A very satisfying stay. 1. The front desk staff were excellent, very quick and professional with the check-in process. 2. The breakfast selection was rich, though at certain times it could get a bit crowded and require a short wait, but this was a minor issue. 3. The room was spacious, clean, and offered great views of Nagoya city. This definitely deserves a big thumbs up. 4. There's a convenience...

Very good and luxurious the hotel is also very convenient for the location

Clean and modern hotel in a convenient location. There is a Donki store opposite the hotel. The bed is a little too soft.

Room was spacious. However daily make up room service need improved as trash and used cup was not clean and disposed. Overall good.

Nice stay with courtyard Nagoya. Will stay against in next trip

Super views from the 42nd floor. Gets better as the night draws in and the city lights come on. Location is very convenient being right next to the train station and close to lots of eateries. Staff were polite and helpful but just that, would’ve liked a bit more friendliness. They knew it was our anniversary but not one congratulated us. Overall we love this hotel especially with its music theme...

Stayed here for a quick business trip and it was a great choice. The location is the biggest plus—it's directly connected to JR Hamamatsu Station, so getting to my meetings was super easy, even with luggage. The room was quiet, clean, and had a decent desk to get some work done. Being in the tallest building in the city, the view from my room was a great bonus to unwind after a long day. The Wi-Fi...

One of the best hotels I experienced in the japan, the stuff are so professional and the the view from the room are so amazing, especially for this price.

One of the best hotels in Hamamatsu. I'll definitely stay here again.

The whole experience was comfortable, clean and quiet. The room was spacious enough for my family, as there were 3 of us. The buffet breakfast had a wide range of food. Location was well situated as it's within walking distance to the train station.

Cool hotel in Hamamatsu, music hotel, delicious breakfasts. Lots of restaurants. Large, stylish rooms with a view of the entire city. I strongly recommend. Wi-Fi is good.

Overall, the room was great, especially the breakfast. They had a wide variety of options, both Western and Chinese, including drinks, fruits, yogurt, and dried nuts/fruits. My only minor complaints are that I couldn't figure out how to turn off the bathroom fan, which ran all night, and I didn't get the sea view I requested in my booking notes, though the city view was still nice. The hotel is very...

The hotel is quite close to the airport, about an 8-10 minute walk. There's also a shuttle service that runs every 20 minutes to the airport. The room was relatively clean, and the bed was on the softer side, which was comfortable. The bathroom's ventilation system is very strong; it gets quite cold after a shower, but clothes dry overnight. They provided two bottles of water, but there was no humidifier...

Facilities: Very new Cleanliness: Spotless Environment: Our room faced the ocean, perfect for watching the sunrise in the morning. Service: The front desk lady was incredibly nice. She signed me up for a Marriott membership and even gave me a cup of instant noodles. I accidentally left my phone at the front desk, and she chased me all the way to the 11th floor to return it to me! Location: Easily...

Fantastic hotel! The breakfast spread was great, and the coffee was superb. The room had a huge, very comfortable bed. I highly recommend it. The view from the window was lovely, and it was quiet with excellent soundproofing. Seriously, it's many times better than Toyota Castle, and the price is incredibly reasonable!

Great stay! 5-8 mins walk to the airport. Nice modern rooms.

The breakfast view was nice, a sea view, but the cleanliness was a bit lacking.

Had a wonderful stay at the Mitsui Garden Hotel Premier. The location is perfect as its just a short walk from Nagoya Station via the underground link, which was a lifesaver with luggage. Our room was on a high floor with a breathtaking view of the city skyline. Modern, clean, and highly recommended!

Pleasant stay, love the onsen area. Convenient location and lovely view

When I came to Nagoya, I stayed at the Mitsui hotel, which is very close to the train station, making it incredibly convenient for getting around. The hotel is located on the higher floors of a building, offering beautiful views. Plus, there's a large public bath where you can relax. The only minor drawback is that the bathroom facilities felt a bit outdated.

The hotel is very close to the subway station, which makes getting around super convenient. The hotel's decor is grand and impressive. As expected from a Japanese hotel, the rooms are generally very clean. I'd definitely recommend it to everyone!

Very nice hotel at a convenient location, within walking distance to Nagoya station. Hotel reception located at 18 storey, all rooms have nice view for Nagoya city. Room is big enough for couple. Glad to choose this hotel for our trip in Nagoya.

We stayed again at this hotel for our last 3 nights in Nagoya. It is a 15 mins walk from Nagaoya station and there are plenty of food options and konbinis around. There is also a cinema located within the same building and there is an access to the basement walkway to the train station but do take note of the opening timing. The room was modern and clean with a large smart TV. We stayed on the 22nd...

Free parking, nice staff! Great location! The view is nice too!

Surprisingly good hotel with 2 proper twin sized beds and still plenty of room for 2 suitcases. Full sized bathtub and very good pressure and hot water. Impressive breakfast spread with western including grilled steak and Italian pizzas plus a separateJapanese selection. Very clean and also free coffee and soft drinks available whole day.

The service at the reception on the 18th floor and in the rooms was excellent, and the swimming pool and gym staff were also great. However, the service at the Wu Ren (懷石料理) and Italian Cava Nova restaurants was really lacking. For Wu Ren, which is supposed to be a top-tier kaiseki restaurant, the sommelier and the servers bringing dishes had poor English and seemed unwilling to communicate. It felt...

The Christmas tree in the lobby on the first floor was absolutely beautiful. The check-in area on the 6th floor was also very comfortable, and there was a great variety of free drinks available. The reception service was excellent, and the rooms were larger than most hotels. However, fully opening a 28-inch suitcase was a bit of a struggle. The room appeared clean, but there was a layer of mold on...

Cons: Location: It's about a 4-stop bus ride or a 1-stop subway ride from Nagoya Station. Noise: Motorcycles passing by at night were incredibly loud and disruptive. I'm not sure if it's because of single-pane windows or something else. Pros: Service: The service quality is comparable to a domestic five-star hotel in China. Price: For around 700, the price is quite reasonable. Room: The room environment...

I had a very satisfying stay. The airport bus stop is right in front of the hotel, offering direct service to the airport, which was incredibly convenient and saved me from having to navigate the subway. The hotel is located near Fushimi Station, making it easy to get around anywhere. The most bustling downtown areas like Nagoya and Sakae are just a station or two away. Around the hotel, there are...

Highly recommend this hotel! It's in a fantastic location right next to Shizuoka Station. Step out and you're at the train and bus stations. You can catch a bus from platform 11 at the bus station to Nihondaira, where the observation deck offers clear views of Mount Fuji. There's also a delicious Ippudo ramen shop right in the station. The hotel staff are incredibly friendly and polite, always ready...

The price was incredible, I was really happy to get a room for less than 400 yuan. It's a shame I only stayed in Shizuoka for one day, but I'll definitely be back. The hotel service was excellent, and it's super close to the station, making transport really convenient.

Good location from Shizuoka station just exit North gate.

I had a wonderful experience staying at Hotel Associa Shizuoka — it’s a fantastic choice for both leisure and business trips! The location is unbeatable — right next to JR Shizuoka Station, which made getting around super easy and convenient

The room was spacious, and the location was super convenient – the airport shuttle dropped us off right at the hotel. The breakfast was plentiful and delicious, and there were shopping malls nearby.

Location is great- next to the station and shopping mall. Lawson is also downstairs-super convenient. Parking garage is right at the adjacent block-also easily accessible.

Great location, I stayed at the Arai section, next to the Onsen, convenient. The hotel has a buffet breakfast and 5 restaurants to choose from. If you get the package deal then all of the breakfast and dinners are covered. The mountain is serviced but a single main gondola with quad chairs that take you in different directions. Casts amount of off piste areas but the piste is a little less. Stayed...

The resort is amazing. Facilities are great and clean. We will be coming back .

值得5星滑雪度假村的评级…Ski in & out Highly recommend live in Lodge building: old money style,very comfortable

Great location for skiing. It’s a short walk from the ski room to the gondola.  We enjoyed the restaurants and onsen.  This is a quiet place.  We had a fantastic week of skiing with fresh snow on five consecutive days. Nearly all of the terrain is off-piste so good snow is needed to access most runs.

Very good ski resort. Check-in after 3 PM, check-out before 11 AM.

The facilities are excellent, but the dryer is too old. It costs a lot and takes a long time to dry clothes. I'd recommend not doing laundry here. Some staff members are poorly trained and can't answer basic questions. Even when I just tried to book the shuttle bus, they gave me a lot of conflicting information, showing a lack of communication. I borrowed a locker for my ski gear, but the next day...

This hotel is a 10-minute walk from the west exit of Takayama Station. If you have luggage, you can take the hotel's shuttle bus, which is very convenient for both trains and the Nohi bus. We visited the Shinhotaka Ropeway and Shirakawa-go, and it was great to return to the hotel and relax in the hot springs. Compared to the onsen hotels in Gero, this hotel is more modern, and the breakfast is better...

The standard room wasn't too small, and the quality of this hot spring hotel is indeed excellent. There are two good restaurants downstairs. The hot spring water quality is also superb. I'll definitely recommend it to my friends next time.

I booked the Takayama Green Hotel, and for a standard price, I was pleasantly surprised to find out it was a hot spring hotel! I could enjoy a very relaxing soak. The hotel service was also excellent, and they even gave us discount coupons for the neighboring product hall.

western restauarant, Chinese restaurant, buffet breakfast are good

Very good onsen hotel, with 2 type of onsen available in the hotel , the basement onsen is more luxury and modern where the ground floor one is more vintage and old school. Easy access to shirakawa & shinhotaka ropeway.

Very satisfied with our stay! The room was quite spacious, and the hot spring was very comfortable and not too crowded. The only downside is that the hotel is a bit far from the train station. It was quite tiring walking with luggage. I later found out they might have a free shuttle service, but no one at the hotel mentioned it proactively.

The hotel is 70 years old, but it doesn't look that old; it must have been renovated. The hotel is very clean, the rooms are spacious, and the restaurant is large, offering a wide variety of food, including king crab for dinner. It was fantastic, and the staff were very attentive and polite.

Their all you can eat style dinner and breakfast were super nice 😋 Crab, sushi, stakes, vegetables, noodles, Chinese, Indian curry, so variety of foods.

We stayed at this hotel for a three-day, two-night family trip during the summer holidays. (Grandparents, a couple in their 50s, a university student, and a high school student) We stayed in the East Wing, which has a dated exterior compared to the newly renovated Main Wing. However, our rooms were renovated and meticulously cleaned. Due to the Obon holiday, it was crowded with families, but the dining...

It's a great place for a family with children to stay for a while.

I stayed in the new building, so the building was very clean and I was satisfied, and the bath was great, but the food was catastrophic. If I stay again, I would like to stay without meals, but there is no plan for that. I hope they will offer something a little better, taking inspiration from Taki no Yu.

I love the room, very spacious, great view and stylish. Good was good too! Many choices and breakfast was good as well. I was sick before I went to bed and asked for a thermometer and they let us use one. Amazing! I’ll definitely come back with my sister and nephew! This place is very kid friendly and great for a family

Hotel was thoughtful by sending where to take shuttle bus from station before time. Food was delicious. View from room is spectacular. Pools and sauna was great with cold weather & winter views!

Room Views We are pleased to inform you that all guest rooms offer an Alpine mountain view, allowing you to enjoy the beautiful scenery during your stay.

Although the hotel is a bit old, it's well-maintained and the service is very friendly. The cleanliness is good too. The only downside is the lack of power outlets, which was a bit inconvenient. The view from the window was great, and the hot springs, which I enjoyed for two nights, were also very nice. The milk was delicious!

Love the Japanese style room although everything is low to the ground and requires a lot of bending. Bed is absent during the day…

The hotel offers a shuttle service, which was great. We arrived early and were able to check in ahead of time. It was incredibly relaxing to soak in the hot spring while enjoying the snowy views. The service was excellent, and the breakfast was quite abundant.

Reportedly run by Marriott. The breakfast was excellent, with a great selection of both Japanese and Western dishes. The rooms are spacious, though a little dated. The onsen (hot spring) experience was fantastic, especially the one on the 5th floor. They rotate the men's and women's baths, and the views are absolutely stunning.

I have booked twice in this hotel, it never disappoints. The staffs are good in english and very welcoming. Helpful. The room is the cleanest room in all of the hotels that I’ve stayed in.

The hotel was great, a really good base for autumn leaf viewing. It was a bit of a drive from Nagoya, which took a while, but it made setting off to see the autumn leaves the next day super convenient and comfortable.

The hotel is right inside Toyohashi Station, and the bed was very comfortable. The breakfast, in particular, was absolutely amazing!

Nice location for a travelers that will use to transport by train.

Facilities: Excellent facilities. Hygiene: Good hygiene, with a spacious bathroom. Environment: Elegant and comfortable surroundings. Service: The service attitude was quite good. The hotel is located right above the JR station. Downstairs, you'll find Matsumoto Kiyoshi drug store and Seijo Ishii.

This hotel is directly connected to the JR station, making it incredibly convenient to get to the guest rooms. Plus, there's a FamilyMart and a relatively larger convenience store right inside the station. While Google lists it as a 3-star hotel, it's rated as 5-diamond on Ctrip. Objectively speaking, it's much better than other 3-star hotels in terms of both room size and facilities. The TV is large...

The hotel's location is excellent, and the room was cleaned thoroughly during my stay. The in-room facilities are a bit old, so travelers who are particularly sensitive to cleanliness might want to consider this. On clear days, you can even see Mount Fuji from the hotel elevator! The front desk service is attentive, and non-Japanese speaking guests can communicate in English without any issues. Most...

For a Japanese hotel, the room was quite spacious. The hotel is a circular tower, and all the guest rooms are on higher floors, offering views of Shizuoka, with some rooms even boasting Mount Fuji views. You can also see Mount Fuji from the windows in the hotel hallways, but unfortunately, the weather wasn't good during my stay, so I didn't get to enjoy the view. The location is excellent and very...

Went for honeymoon trip but quite disappointed with the room. The hotel looks quite old without much maintenance. The cleanliness truly need further improvement as we found suspected fake eyelashes from previous guest but not clean and left it in the bathroom. Kindla disgusting. The floor with lots of dusts if you did not wear slippers.

Very convenient location right across the station. Great view of Mount Fuji from the elevator, and wonderful view from the room too. Breakfast was delicious with lots of choices. Room was spacious and spotless, you can also get what you need easily on the floor of your room. Staff were super friendly and helpful. We definitely enjoyed our stay and would recommend this hotel.

Stayed two night at this lovely hotel. Staff at the reception were really patient and warm during check in and checkout. On my first night during check in, the lady was exceptionally helpful and patient with my queries, and helped me with the process of takkubin! My room has a panoramic view of the city with Mt Fuji at the background! Bed was comfortable.Breakfast spread was great and not crowded.

Just a five-minute walk from Shizuoka Station, this hotel offers convenient access. The service is top-notch, and it seems to be a well-established hotel with excellent facilities. It's super easy to get to the airport or go shopping nearby. You can even see Mount Fuji from the hotel, and the breakfast spread is diverse and delicious.

The Nikko Style Nagoya is a truly wonderful hotel. The moment you walk into the lobby feels modern, warm and cosy. It is not your typical hotel in Japan. The service throughout the hotel was excellent. The staff at the reception were very helpful and spoke good English. The rooms are spacious by Japanese standards, comfortable and clean, although the bed is a little too firm for me. The buffet...

Stylish hotel, nice designed room, very friendly staff, good english skill at reception and at restaurant. Restaurant mainly serve western inspired dishes in good quality, little higher priced but ok for the environment of the hotel. Japanese style breakfast, semi-buffet, not too much choice but enough to stadt the day. To Sakake its a 20 min walk, to train station its a 10 min walk. Nearby loads of...

The hotel provided a very comfortable night’s sleep, with a cozy bed and a quiet atmosphere that made it easy to rest well. However, one downside was the lack of self-service laundry facilities, which would have made the stay more convenient, especially for longer visits.

This hotel is really a gem, the size of the room is very big compared to other hotels & their service is tops 👍 rooms are super clean & they have fantastic amenities ! It’s not that far from Nagoya train station, about 10 mins walk. Airport Limousine doesn’t stop at Nikko but you can stop at Kanko Hotel & it’s only 5 mins walk from there.

I’ve seen hairs around the sofa area. Location of this hotel is not prime location, can’t walk out to tourists street. But we came w a rental car, so it’s doesn’t matter. Just quiet room and very spacious room. Just across the hotel there’s one breakfast spot where the old Japanese man that sells simple and red bean paste bread. Just 1 min walk from the hotel. But the wait is more than 30 mins, bcs...

Great stay! Staff were really friendly and helpful! Good value for money and great coffee shops within walking distance

Getting to the hotel was super easy, a direct bus from Fujikyu, and it drops you right at the entrance. Unfortunately, the hotel's hot spring was closed during my two-day stay. However, once they understood our needs, they quickly arranged for us to use the best hot spring nearby, free of charge, which was a fantastic experience! Plus, the restaurant and rooms offer breathtaking, unobstructed views...

The location is fantastic, right next to Fuji-Q Highland and with a direct bus connection. However, the rooms are at most a 3-star standard. The hot springs were very crowded, and the lack of a self-service laundry machine was a major inconvenience. Do *not* try the buffet dinner; the quality is incredibly low, clearly catering to tour groups with simple food and limited variety, which is completely...

Very close to Fuji Q. Have access to Fujiyama Onsen next door which looks popular among local people. Can see Fuji Mt from the lift when the weather is good.

Highland Resort & Spa Hotel is at excellent location, the express bus station from Tokyo is right by the door step. Although there is a theme park next door it didn’t seem to be open or busy. I booked a room for 3 nights with Mt Fuji view. And I was lucky enough to wake up to view of Mt. Fuji for 2 days. On the day I checked out, there was heavy snow, and I couldn’t see anything out of my window. ...

I love it. Very impressive on the falicity in the room and the hotel has direct pass to Fujiyama onsen for free! They has a free bus to go around the city. I bit hard to walk to Kawaguchiko station by yourself.

We love to stay here very much. Location convenient to everywhere. Free entrance to Fuji Q which just next door. Mt. Fuji view in the dining area! And we stayed Mt. Fuji view room. For sure will revisit!

Had a great time at this resort hotel! Rooms are spacious and beds are comfortable! Had a great experience with all the ground staff. Breakfast, Lounge access staff were all excellent! Special thanks to Miyata, the lady in short hair with black jacket and trousers. They were lovely and super helpful and friendly.

Good services, bed room is clear and comfort! Williing to go again!

Despite being a Marriott Bonvoy Platinum member, I was disappointed to find that lounge access and breakfast were both chargeable. I was told that such services are not included with bookings made through Trip.com. Had I known this beforehand, I wouldn't have booked, making this a truly disappointing trip.

A great hotel in Karuizawa. Free parking is available if you're driving, and the breakfast is excellent value for money. (Renting a car is best for exploring this area)

A nice hotel in this area. Room is spacious, comfortable beds. Location is a bit out of the popular area. It is fine if you are driving. Breakfast is nice with most things that you need. The onsen bath area also quite big with outside bath.

This was my first time staying at the Karuizawa Marriott Hotel. The public onsen has both indoor and outdoor baths, and while the facilities were clean, the area was a bit small. The room itself was very spacious, clean, and the environment was quiet. The hotel breakfast offered a wide variety of choices. Highly recommended!