5 star hotels in Chubu region

The Nagoya Marriott is located right above Nagoya Station, seamlessly connected to the Shinkansen, subway, and shopping malls. The location is unbeatable; you arrive right after exiting the station, and shopping and dining are incredibly convenient. The room is quite spacious, and a 12:00 PM check-out is quite excellent for Japan. Meitetsu Bus and Kintetsu are just a short walk away. As a starting...

The room was very spacious and clean, and the toiletries were also of very good quality. The headrest in the bathtub was super comfortable. It was very pleasant to lie there and enjoy the night view outside the window.

Extremely satisfied with the room size, location, and room service. It's incredibly convenient, making it my top choice in Nagoya.

Located right above Nagoya Station, this hotel offers incredibly convenient transportation. Downstairs, you'll find JR, Meitetsu, and Kintetsu stations, and there are several shopping malls nearby. The rooms are on a high floor, providing great views of Nagoya. Highly recommended!

We definitely picked the right hotel for our trip to Nagoya – it's incredibly family-friendly! First off, the location is unbeatable. Takashimaya department store is right downstairs, so all our dining and shopping needs were met in one go, and transportation was super convenient too. Secondly, the room was really spacious by Japanese standards; there was plenty of room to open our suitcases, and the...

The location is fantastic, just 100 meters from the subway station. The hotel reception is on the 15th floor, and downstairs there are plenty of restaurants, shops, and a mall. The hotel service is also excellent.

The room was spacious and comfortable overall, which was a plus. However, the sofa bed provided for my child was quite short and too firm, making it uncomfortable to sleep on. Additionally, the hotel does not offer self-service laundry facilities. Other than that it’s a great hotel to stay.

A very satisfying stay. 1. The front desk staff were excellent, very quick and professional with the check-in process. 2. The breakfast selection was rich, though at certain times it could get a bit crowded and require a short wait, but this was a minor issue. 3. The room was spacious, clean, and offered great views of Nagoya city. This definitely deserves a big thumbs up. 4. There's a convenience...

Very good and luxurious the hotel is also very convenient for the location

Clean and modern hotel in a convenient location. There is a Donki store opposite the hotel. The bed is a little too soft.

Room was spacious. However daily make up room service need improved as trash and used cup was not clean and disposed. Overall good.

Nice stay with courtyard Nagoya. Will stay against in next trip

Overall, the room was great, especially the breakfast. They had a wide variety of options, both Western and Chinese, including drinks, fruits, yogurt, and dried nuts/fruits. My only minor complaints are that I couldn't figure out how to turn off the bathroom fan, which ran all night, and I didn't get the sea view I requested in my booking notes, though the city view was still nice. The hotel is very...

The hotel is quite close to the airport, about an 8-10 minute walk. There's also a shuttle service that runs every 20 minutes to the airport. The room was relatively clean, and the bed was on the softer side, which was comfortable. The bathroom's ventilation system is very strong; it gets quite cold after a shower, but clothes dry overnight. They provided two bottles of water, but there was no humidifier...

Facilities: Very new Cleanliness: Spotless Environment: Our room faced the ocean, perfect for watching the sunrise in the morning. Service: The front desk lady was incredibly nice. She signed me up for a Marriott membership and even gave me a cup of instant noodles. I accidentally left my phone at the front desk, and she chased me all the way to the 11th floor to return it to me! Location: Easily...

Fantastic hotel! The breakfast spread was great, and the coffee was superb. The room had a huge, very comfortable bed. I highly recommend it. The view from the window was lovely, and it was quiet with excellent soundproofing. Seriously, it's many times better than Toyota Castle, and the price is incredibly reasonable!

Great stay! 5-8 mins walk to the airport. Nice modern rooms.

The breakfast view was nice, a sea view, but the cleanliness was a bit lacking.

Highly recommended! I had a wonderful stay at Hotel Indigo Karuizawa. The hotel offers great value for money, and I was really impressed by the design—the atmosphere and attention to detail throughout the space are fantastic. The highlight for me was definitely the Ofuro (public bath) and the sauna; they were so relaxing. I slept exceptionally well here. If you’re looking for a peaceful and high...

The hotel environment is beautiful, and the facilities are very new. A special thanks to the staff for their warm hospitality, which really made our trip even better. The only downside is the breakfast—there aren't many options, and the taste is just average. The location is a bit remote, but there is a Lawson and a few restaurants nearby. Plus, the hotel provides a convenient shuttle bus to the train...

My husband and I had the best time! The hotel was conveniently located, a short drive from the train station and ski resorts. It is also very close to a snowboard rental. Want to give a shout-out to Ryu, who helped us communicate with the transport company when they sent us the wrong snowboard. Our stay wouldn't have been so lovely without Ryu and the team. Thank you!

I'd seen some reviews saying the facilities were a bit old-fashioned, but I actually found them to be perfectly fine. It was clean and hygienic, and the staff were very welcoming. Since it was winter, there weren't many tourists, so it was wonderfully quiet. We booked two twin rooms for our group of three adults and one child, and we were all really happy with the room views. We booked breakfast...

The room is quite spacious with a great design, and the bathroom has a separate wet and dry area. The lobby is grand with stunning floor-to-ceiling window views. There are shuttle services to the hot springs and outlet mall nearby, but the most convenient thing is the train station! 👍

I brought my own snowboard to Karuizawa. It's a 70-minute Shinkansen ride from Tokyo Station to JR Karuizawa Station. The Shinkansen luggage racks have straps to secure snowboards. After exiting the station, head to the hotel service center (open until 7 PM) located on the far right of the 7/11 convenience store at the South Exit (Pic 7). You can drop off your luggage there and then explore the Plaza...

Great location, I stayed at the Arai section, next to the Onsen, convenient. The hotel has a buffet breakfast and 5 restaurants to choose from. If you get the package deal then all of the breakfast and dinners are covered. The mountain is serviced but a single main gondola with quad chairs that take you in different directions. Casts amount of off piste areas but the piste is a little less. Stayed...

The resort is amazing. Facilities are great and clean. We will be coming back .

值得5星滑雪度假村的评级…Ski in & out Highly recommend live in Lodge building: old money style,very comfortable

Great location for skiing. It’s a short walk from the ski room to the gondola.  We enjoyed the restaurants and onsen.  This is a quiet place.  We had a fantastic week of skiing with fresh snow on five consecutive days. Nearly all of the terrain is off-piste so good snow is needed to access most runs.

Very good ski resort. Check-in after 3 PM, check-out before 11 AM.

The facilities are excellent, but the dryer is too old. It costs a lot and takes a long time to dry clothes. I'd recommend not doing laundry here. Some staff members are poorly trained and can't answer basic questions. Even when I just tried to book the shuttle bus, they gave me a lot of conflicting information, showing a lack of communication. I borrowed a locker for my ski gear, but the next day...

Had a wonderful stay at the Mitsui Garden Hotel Premier. The location is perfect as its just a short walk from Nagoya Station via the underground link, which was a lifesaver with luggage. Our room was on a high floor with a breathtaking view of the city skyline. Modern, clean, and highly recommended!

Pleasant stay, love the onsen area. Convenient location and lovely view

When I came to Nagoya, I stayed at the Mitsui hotel, which is very close to the train station, making it incredibly convenient for getting around. The hotel is located on the higher floors of a building, offering beautiful views. Plus, there's a large public bath where you can relax. The only minor drawback is that the bathroom facilities felt a bit outdated.

The hotel is very close to the subway station, which makes getting around super convenient. The hotel's decor is grand and impressive. As expected from a Japanese hotel, the rooms are generally very clean. I'd definitely recommend it to everyone!

Very nice hotel at a convenient location, within walking distance to Nagoya station. Hotel reception located at 18 storey, all rooms have nice view for Nagoya city. Room is big enough for couple. Glad to choose this hotel for our trip in Nagoya.

We stayed again at this hotel for our last 3 nights in Nagoya. It is a 15 mins walk from Nagaoya station and there are plenty of food options and konbinis around. There is also a cinema located within the same building and there is an access to the basement walkway to the train station but do take note of the opening timing. The room was modern and clean with a large smart TV. We stayed on the 22nd...

Convenience location, next to train station. Hotel deco is very new. It will be even better for international visitors if tv has more foreign channels

If you want a modern luxury stay with excellent accessibility, this is one of the best hotels in Kanazawa. Highly recommended for couples and travelers exploring the area. ✨

Facilities: A very new hotel. Cleanliness: Very clean and high-end. Environment: The transportation is extremely convenient. It truly lives up to its reputation as the number one hotel in Kanazawa. Service: Excellent. I stayed for two nights and had a fantastic experience. I'll definitely choose this hotel again if I get the chance to visit Kanazawa in the future.

The hotel are just next to Kanazawa Station, the room size is big. Bathroom is big. Breakfast having lots of verity and quality is good.

Great service. Great location. Best hotel in Kanazawa

The location is excellent, directly connected to the mall, and Kanazawa Station is literally next door, making it extremely convenient for getting around. The room was very spacious, clean, and comfortable, which made the stay even more enjoyable. Overall, a great choice for both comfort and accessibility. Would definitely stay again.

Had a great time at this resort hotel! Rooms are spacious and beds are comfortable! Had a great experience with all the ground staff. Breakfast, Lounge access staff were all excellent! Special thanks to Miyata, the lady in short hair with black jacket and trousers. They were lovely and super helpful and friendly.

Good services, bed room is clear and comfort! Williing to go again!

Despite being a Marriott Bonvoy Platinum member, I was disappointed to find that lounge access and breakfast were both chargeable. I was told that such services are not included with bookings made through Trip.com. Had I known this beforehand, I wouldn't have booked, making this a truly disappointing trip.

A great hotel in Karuizawa. Free parking is available if you're driving, and the breakfast is excellent value for money. (Renting a car is best for exploring this area)

A nice hotel in this area. Room is spacious, comfortable beds. Location is a bit out of the popular area. It is fine if you are driving. Breakfast is nice with most things that you need. The onsen bath area also quite big with outside bath.

This was my first time staying at the Karuizawa Marriott Hotel. The public onsen has both indoor and outdoor baths, and while the facilities were clean, the area was a bit small. The room itself was very spacious, clean, and the environment was quiet. The hotel breakfast offered a wide variety of choices. Highly recommended!

Booked room with the onsen and it was a nice touch but it might cost a bit... nevertheless the service was good and they do have free shuttle. Just take note its just to the station. If you would like to visit Shuzenji temple, you gotta get down and walk the other direction. Breakfast has a wide variety. 👍🏻 P.s. try checking in earlier, cause when it gets dark, its might be difficult to find your...

This is good for family vacation. Extremely nice area. Next time I will stay longer

Nice hotel with great environment, located in the mountains where the nature is great 👍

The hotel is clean and the room is spacious, if you’re into Zen etc then it’s perfect location for that, Otherwise you will need to resort to shuttle bus and in our case we rented a car to get around the local areas. I didn’t know that regardless of you use it or not you will be charged for the onsen fee, which no one tell us at check in, it’s a small thing but it would be nice to be told everything...

Fantastic hotel. The room was spacious, new, and offered a direct view of Mount Fuji, complete with a private in-room onsen. Breakfast was excellent and plentiful.

This is a very comfortable resort and spa hotel. It has a huge footprint and a typical American hotel style. The rooms are comfortable, and the balconies come with private hot spring baths that are kept at a constant temperature 24/7 with flowing hot water. It's a wonderful blend of Japanese onsen culture – meticulous yet incredibly relaxing – allowing you to enjoy a hot spring experience without even...

It’s absolutely one of three most beautiful hotels I’ve stayed at! Epitome of luxury in terms of art work n decor. The Moroccan spa in B1 is the best Onsen pool in Japan. Rooms are big n so quiet n comfy. Want to go back asap

Basically everything was excellent. The staff were considerate and helpful. I was impressed by the personalized hospitality. The only thing that bothers me is the breakfast, which needs improvement. I wish there were more options to choose from. Also, the timing of people coming to collect plates and used food was so quick that it didn't feel like a relaxing experience and it was very hectic. I came...

Traveling with family, the connecting rooms were so convenient!

From the guest-only entrance, you pass through a space surrounded by artworks to the reception desk, where you can enjoy the utmost in luxury. From both the reception and the restaurant, you can enjoy a spectacular view of Nagoya Castle all to yourself. With an unobstructed view all the way to the main citadel, you'll almost forget you're in central Nagoya. On the other hand, the guest rooms with a...

Loved it is correct but no more. How in any logic could the IDIOTS in Marriott HQ dispose of this property???? From the room you can get a direct view of that iconic Nagoya Castle. Now that it is in other hands, no value to stay there at the same prices. 🤔👹😤😎

Many thanks to all the staff that helped us to find the bag of our daughter that we forgot on the train from Tokyo to Nagoya. In 1 day the hotel staff were able to connect with the JR lost and found department and arrange for the bag to be in Osaka station just on time for out departure to Europe. The hotel is super traditional Japanese contemporary style. Great if you like the retro atmosphere. We...

Excellent service. The in-room dining offers a high degree of privacy.

The actual environment not really like my prefer. It is very disappointing does not see the Fuji mountain in premium spa room due to the cloudy weather. And the price as well as the food also is not match as my expectations.

Good old tradition supreme Japanese experience ! This should last forever 😄

The experience with this hotel is fantastic, nice with Fuji mount view

Beautiful Ryokan with private onsen overlooking Fuji-San. Love the impeccable service and the amenities we can use. A walk in the garden is certainly recommended and look for the Fuji-San Vantage Point

Everyone we encountered was incredibly kind and welcoming, making us feel right at home from the moment we arrived. The warmth and hospitality created such a peaceful and comforting atmosphere throughout our visit. It was a truly serene and beautiful experience that left us feeling refreshed and grateful.

Meals were delicious and enjoyable. Hotel is a bit run down and little sound proofing you can hear laughing and talking of people outside your room. The hot springs also face bullet train station. Expensive, not really worth the price.

This is a hotel I'd definitely stay at again. It's super close to Yuzawa Station, just a 3-minute walk away. All the good restaurants in town are basically right around here. The room was really comfortable, and they even provided freshly ground coffee and a great selection of tea sets so you could brew your own. The hot spring was fantastic; the public bath was already so relaxing, and the private...

Good service, free coffee, ramen and ice cream. Also their onsen very very very niceee, enjoy alot when staying there!

We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers. It is very uncomfortable walking to the restaurants barefeet as no matter how clean they keep the floors, there’s bound to be food spills and oily surfaces. Breakfast and Dinner are great, just need more variety for guests staying...

The location of hotel is close to JR station and some ski equipment rental shop. Hotel staff are friendly but some are not able to communicate in English fluently. We reserved a room included dinner and breakfast with various choice. They also provided free saki during dinner session. Overall, we had a pleasant stay and will be back in future.

I'd noticed this onsen hotel last year while skiing at GALA. It's really convenient, right on the hot spring street, and a very traditional Japanese onsen hotel.

excellent services, great food and great onsen. Very large room, staff are friendly.

Le Grand Karuizawa Hotel & Resort is a perfect place for great views, relaxation and luxury retreat. We stayed on the top of the resort where the view of the Asama Mountain is breathtaking. The room is spacious but cozy. The dinners were very good. We stayed two nights (half board), the two fine-dining French dinners with local ingredients we had were superb. The courses served at the dinners didn...

Highly recommend! This is the best hotel in Karuizawa. The hotel has a very understated European style, and it took me quite a while to find the lobby. 😂😂😂 The room is huge; for this price point, it might just be the biggest room in all of Japan. The hotel is famous for its Western cuisine. Dinner and breakfast for three people only cost a little over 5000 RMB. If I ever come back to Karuizawa...

Fantastic resort with western artistic style. Location a bit far but that’s the purpose of a resort! Nice views from the hotel and gorgeous photo taking spots. Onsen also not bad

I stay at this hotel every year. It has a traditional, old-world feel, with a quiet, private atmosphere. The hotel restaurant serves French cuisine, but reservations are required. There are two hot springs, both with their own unique charm.

There maybe BED BUGS, My back was pinched several times during the stay.

One of the best Natural Onsen Resorts. Had a wonderful stay and enjoyed the onsen and great nature view of Golf play, mount Fuji San was looking beautiful from this location in the early morning.

Great hotel with location next to the beautiful golf course, really handy for golfer! Breakfast is good with wide variety of food.

The staff service attitude is very good; although I did not book dinner, and do not want to drive down the mountain, in the end the restaurant can arrange a fried pork chop rice for us, really delicious 😋 still in a comfortable separate room to enjoy 👍. The only thing to be picky about is whether there are street lights when it's too inconvenient to go up the hill.

The hotel is great. The environment is very good. The scenery is beautiful. The outdoor hot spring is very comfortable.

Pros: The hotel is on the mountain, with beautiful environment, fresh air, and a golf course. Cons: Old facilities, average breakfast and dinner, about 25 minutes away from Shuzenji Station, suitable for self-driving travel

Beautiful Mountain View . Old building. Food for reservation only. 7 miles mountain drive to the location.

This European-style ski hotel is located in the forest. There are few guests in the off-season. The hotel's French food is good, but the decoration is a bit old.

I have stayed at this hotel four times since 2012 and come for winter, both Christmas and Chinese New Year. The hotel is beautiful nestled in the forest. The lobby is cozy with a fireplace for roasting marshmallows, the restaurant picturesqe with surround glass windows to watch the snow fall during dinner, the rooms are spacious, clean and lovely with deep plunge tubs for soaking at the end of the...

Facilities: The equipment is relatively old, but well maintained; Hygiene: It's OK, but I have a mysophobia, and some corners are still relatively dark after wiping with alcohol for a while; Environment: It should be said that it is good, located in the forest. It is a relatively remote location, but the environment is very good. But it is basically impossible to get a taxi or hotel bus outside,...

Staying in this hotel made me feel the warmth of home, with comfortable beds, thoughtful supplies, and meticulous service. It is an ideal place to stay for business trips and travel.

The attention detail was wonderful. They took great care of us. Drove us to and from skiing and other locations. Wonderful staff. Gorgeous room and main building.

The only five in the area Transfer to three ski lifts, as well as to railway and bus stations Call a taxi Equipment is stored and brought The rooms are large, if you don't take the cheapest one Jacuzzi bath and shower Separate bathroom amenities that are changed every day Tea and treats in the Hall with a fireplace Several cafes nearby Of the minuses Not tasty food in local restaurants and overpriced...

I have Had the best stay at Marriott, from check in to check out, from front staff to restaurant, they all very friendly and helpful! outstanding service! Hotel facilities are great too, love the outdoor hot spring with snowing view. Rooms are huge and clean, facing the forest 🌳 Foods are great also, they added a lot of Japanese element to western food. And they were all well-balanced. Very peaceful...

I stayed one night at Fuji Marriott Hotel Lake Yamanaka and really enjoyed the beautiful view of Mount Fuji from my room. The breakfast was very nice with a good variety of food. However, one thing that disappointed me was that I couldn’t turn off the hot spring water in the room. The running water sound made it difficult to sleep comfortably. Since I was only staying for one night, I didn’t request...

We loved the room and it was very big and comfortable and the mattress was excellent. The hotel is very clean and friendly. Service is very good and especially to the front desk executive  Mr Yuta. And most importantly the aircon and the heater which is very important as the temperature was -10c. And free parking very important if you drive.

This property offers outstanding value for money, with a prime location that makes exploring easy. The cleanliness is impeccable, and the staff are incredibly attentive and friendly, enhancing the overall experience. Facilities are well-maintained, featuring beautiful gardens and efficient housekeeping, although the amenities could use some improvement. Wi-Fi is reliable, making it easy to stay connected...

The location is a bit out of the way, but they offer a shuttle service if you book it in advance. On our last day, they even arranged to drop us off at a coffee shop.

Good location to see Mount. Fuji, paired with large, peaceful and comfortable room.

Beautiful and clean ryokan style hotel! Staffs were friendly and kind. Always smiling and ever ready to help. Requested for room vacuum and they came immediately. The onsen was nice too but the water wasn’t hot enough for me. Room was a little small and plugs were quite limited but the view from our room, restaurant, and the observation was stunning. The kaiseki dinner was amazing too!

Booked a Mt Fuji View room and it was incredible! We had an awesome day of blue sky’s and clear views and loved being able to soak it up from our room. Gluten Free breakfast is also available at the hotel. They have an allergens list of the foods.

We stayed in a Japanese-style room facing Mt. Fuji – the best of both worlds! Breakfast offers a choice of Japanese or Western (or both) buffets, all with a stunning view of Mt. Fuji.The hotel isn’t modern, but it’s clean, tidy, and well-organized. Facilities include Toto toilets, relaxing onsen baths (note: no tattoos allowed), deep soaking tubs, a koi pond, wine bar, souvenir shop, coin laundry,...

Fuji View Hotel is an older style hotel a little outside the station area (about 10 minutes by shuttle bus). A regular courtesy shuttle is provided for guests between the station and the hotel. The hotel is a glorious retro styled hotel with lovely service. All of the staff really try genuinely to assist guests. We (1 adult and 2 children) are staying over the new year period in a tatami room which...

Love the location and service with employees support and service ..

We had a great stay here. We booked a room with a view of Mount Fuji and it was definitely worth it. The hotel itself is amazing and the space is very well maintained. The staff were extremely lovely and helpful! The grounds were very beautiful to explore. The breakfast was amazing and had a lot of variety. Location of hotel is not walkable to the centre so a vehicle is required however, they have...

The location is great and the amenities are extensive. Keep in mind that you'll need to allow extra time to get to the public baths and other facilities, as they are a bit of a walk. Also, if you're not sure about dinner options, the front desk can provide recommendations.

This stay was great! The room was clean and tidy, and the space was more comfortable than I expected. The location is convenient, with plenty of food options nearby, and transportation is very accessible. The staff were friendly and helpful. I'd definitely stay here again if I have the chance.

We had an amazing stay here! The rooms were clean, spacious and most importantly, it had a great view of Fuji! The onsen in the room was great too!

I had a wonderful stay at Laforet Shuzenji Sanshisuimei. Overall, the experience was excellent and very relaxing. I booked the Mt. Fuji Side Hot Spring Open-air Bath room, and it was absolutely worth it. The room was very spacious, clean, and thoughtfully designed. Having a private onsen bath in the room made the stay feel extra special. Soaking in the open-air bath while enjoying the peaceful mountain...

The hot spring was fantastic! While the location was a bit inconvenient, it was great to be surrounded by nature. Dinner, perhaps because my expectations were high, felt a bit lacking in portion size, but the taste was delicious.

Waking up to see the Mount Fuji from the room is the highlight. Hot spring is also available in the room. The hotel rooms are spacious and located over the hillside - the most convenient way to commute between buildings are via car/ shuttle bus; walking may take much longer. Lights in the room are a bit too dim to us. Limited amenities are available, with no toothbrush/ toothpaste in room. Futons are...

Overbearing staff, No choice for food? for a hotel like this would not be expected to eat what they decide but at least have some choice. Location and the hotel itself was nice but for the price I wouldn't stay again.

We had a stunning view of Mt Fuji from our room and from our dinner / breakfast seating. Every detail was thoughtfully curated for the best guest experience possible. The meals were included in our booking, onsen was amazing, just lovely all around.

Room: You can see Mount Fuji, and the room is fully equipped, even with an indoor fireplace. All the fragrances are pine-scented. View: The garden is quite small, with a camping-style vibe. Compared to the exquisite gardens in Kyoto and Nara, it's a bit less refined, but it's a different style, so it's not really a fair comparison. It really depends on personal preference. Location: It's about a 1...

Nothing to complaint, love it!!!

When I checked into Konohana, it was very foggy and snowing, so I was a bit disappointed that I couldn't see Mount Fuji. It wasn't until around 8 AM the next day that Mount Fuji started to appear, but it was truly magnificent! Both dinner and breakfast were Japanese style and quite good, and their service was excellent!

Every staff at the hotel was exceptionally warm and friendly. The meals were also perfect. We enjoyed both the public onsen and the in-room hot spring—both were wonderful experiences. The only area that could potentially be improved is the selection of bedding and amenities, as they could be more refined.

The room was spacious and had a jacuzzi, which was a big plus. The staff were excellent and very attentive. Both breakfast and dinner were great, with a nice sense of occasion. The food tasted pretty good too. Definitely worth a visit!

Great location but everything was very dated, the TV, western sofa set, even the car that drove us to the train station. We stayed in a room with an indoor onset which we enjoyed. The kaiseki and breakfast was very good.

Hida-Takayama Onsen Hotel is top-tier among all the onsen hotels I've stayed at in Japan. It's incredibly clean, ideally located very close to Takayama's main attractions, and just a short walk from Takayama Station.

The best Japanese hotel I've ever stayed in. The service was excellent. The young waitress who checked us in was incredibly patient, taking a lot of time to explain everything and provide information in Chinese. She was incredibly responsive to all our requests and very knowledgeable. Truly commendable. The hotel itself was comfortable and clean, and the food was superb. The kaiseki meal was meticulously...

Service is incredibly considerate, foods are delicate. Before we set off, the hotel would send a enquiry email to understand our needs, and they offer the pick up service if they are available.

The best ryokan experience I’ve ever had. The service was truly top-end, with warm, attentive, and professional staff who made the stay feel special from start to finish. The room was beautifully designed and extremely comfortable, the food was exceptional, and the onsen was peaceful and perfectly maintained. Every detail was thoughtfully done, making the entire experience both relaxing and memorable...