Hotel New Tsuruta in Beppu

The hotel room was very spacious with a great location and sea views. There were many dining options nearby, and the service was excellent. The bathhouse was comfortable, and the breakfast was delicious. The cleanliness was also top-notch. I had a really good night's sleep on the floor in the Japanese-style room.

Nice hotel. Although a bit old, it is very clean and well-maintained, with all the necessary facilities. The onsen was fantastic—great temperature, nice room, and very convenient to enjoy. Breakfast buffet was excellent with good amount of variation and it's warmly flavored. The sea view from breakfast venue was beautiful.

I've stayed here before, and this time I brought a friend and booked a larger room. It's a historic inn, but the building and decor don't feel old at all. The Japanese-style room has a really nice vibe, and the smell of the tatami mats is so soothing. The room itself is incredibly spacious; I honestly think three or four people could comfortably stay in that one large tatami room. On the top floor, there's a hot spring with one indoor bath, a small outdoor bath, and a small sauna, all using natural hot spring water. The breakfast selection isn't huge, but all the dishes are local specialties or popular items from Oita Prefecture, so you'll definitely eat well and feel full. The downstairs parking used to be free, but now it costs 700 yen per night.

Front desk lady was nice and helpful, though not many staff around... the hotel was efficient. We enjoyed the bath and was lucky to have parking space right in front. Had dinner within walking distance from hotel. Sea view was bonus.

Great location, amazing view facing the harbour. The dinner and breakfast both outstanding featuring local cuisines. The staff were friendly and helpful. Will definitely stay again! Exceptional experience!

Nice breakfast with sea view. Big room & big bathroom. Good service & provide free luggage storage after check out.

The tatami style is good but the are plenty of dust above us
Location is good beppu tower is nearby bepou station not far, free car parks for self driver traveller (start to collect fees July onwards)
Onsen is good
Overall nice hotel

Booked a room at this hotel as I have read great reviews regarding it. I must say I wasn't disappointed. The staff were really friendly and helpful. Breakfast spread was varied and delicious though it was the same for the 2 days that I was there. Stayed in the tatami room. Though the room looks a little run down, it is clean. The hotel spring was a bonus. Overall, we enjoyed our stay at the hotel.

I stayed in Beppu for 4 nights, trying different onsens at different hotels.Tsuruta was my last Beppu hotel. Although the room i stayed in is rather dated and items worn out, all necessary equipment are working very well, i stayed at a newer 4.5 star hotel prior and the air-conditioner, hair dryer and toilet exhaust were noisy and faulty, while in the older Tsuruta where everything works well! This don't judge a book by its cover, older hotels is just as good! I've attached a photo of the park and harbour view from my room at Tsuruta.

The hotel's location is excellent, the rooms are spacious, and the breakfast offers a wide variety of choices. The service is superb, and transportation is very convenient. The hot springs are easily accessible, and there are plenty of facilities nearby, including many restaurants and convenience stores!