Hotel Kintetsu Universal City in Osaka
✅ Excellent proximity to Universal Studios Japan, just a few minutes’ walk ✅ Family-friendly features including kids’ bathrobes and free welcome pouches ✅ Breakfast with a rich variety of Japanese and Western dishes ✅ Spacious corner rooms available, rare in Japan ✅ Convenience of nearby food options and shops like McDonald's and Lawson ✅ Friendly and helpful staff with good service ✅ Free parking and luggage transfer service offered ❌ Carpeted floors in rooms caused concerns about cleanliness for one guest ❌ Bathroom lacks wet/dry separation, which some found inconvenient ❌ Laundry facilities were often busy, leading to waits ❌ Staff speak limited English according to some reviews ❌ Price can be high during peak times like National Day holiday
Rooms and prices
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Description
Hotel Kintetsu Universal City is a 4-star hotel in Osaka, rated 9.1/10 by guests. It offers multiple room types including Casual Double rooms with park views, themed rooms like Moppy’s Lucky Double and Sesame StreetTM Happy Play Room, as well as spacious Family Corner rooms. The hotel features amenities such as air conditioning, free WiFi, a restaurant with buffet breakfast options, and services including 24-hour front desk, concierge, laundry, and massage. Families appreciate the availability of kids’ bathrobes and thoughtful touches like free pouches at check-in. With facilities for disabled guests and a designated smoking area, the hotel caters to diverse needs. Despite being pet-friendly in services, the policy states pets are not allowed. Guests note the clean, spacious rooms and excellent bathroom amenities, although some mention carpeted floors and wet/dry separation in bathrooms as minor downsides.
Location
Situated on Hanshin Expressway 17 Nishi Osaka Route, Hotel Kintetsu Universal City is just a 2-5 minute walk from Universal Studios Japan (USJ). It is also near a subway station for convenient city travel. Nearby amenities include a McDonald's, Sushiro sushi restaurant, a Lawson convenience store, and a drugstore, all just steps from the hotel. The Osaka Aquarium Kaiyukan is accessible by a short boat ride from a nearby port. Several restaurants such as Tsuruhashi Fugetsu Universal City Walk Osaka and Pomunoki are within 30 meters, providing diverse dining options. This location allows easy access to major attractions and transport without the hassle of long commutes.
Tips
- Book early to secure spacious corner family rooms, especially during holidays when prices can rise.
- Bring your own bottled water since no complimentary water is provided in rooms.
- If you plan to use laundry facilities, try to go during off-peak hours to avoid waiting.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Japanese, Continental Opening hours: [Mon - Sun] 06:30-09:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, AmericanExpress
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Ticket assistance
- Gift shop
- Fire Extinguisher
- Non-smoking rooms
- Fridge
- Family room
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Kettle
- Free Wi-Fi
- Airport transportation
- English
- Japanese
- Tour assistance
- Parking
- Parking nearby
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Massage
- Family/Kid Friendly
- Pets Not Allowed
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Reviews
Kids’ bathrobes were also available at the lobby, which made the stay very family-friendly.
The morning breakfast was delicious with a good variety, and the staff were very friendly and welcoming.
Highly recommended, especially for families visiting USJ!
There's a McDonald's right next to the hotel, along with plenty of other food options, so it's generally very convenient.
We booked a quadruple room, which was a corner unit, and it was incredibly spacious – a rare find in Japan! Honestly, my only complaint is the price.
The hygiene was good; everything was very clean, and the bathroom amenities were excellent.
We communicated with the hotel in advance, and they gave us the highest floor for this room type, which we were very happy with overall.
My only slight dissatisfactions were the carpeted floors, which always make me feel like they're harboring dirt, and the bathroom not having a wet/dry separation, which was a bit of a letdown.
It was over 2200 for one night during the National Day holiday, so it might be a better value during off-peak times.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Kintetsu Universal City
How close is Hotel Kintetsu Universal City to Universal Studios Japan?
The hotel is a 2-5 minute walk from Universal Studios Japan.
Are pets allowed at Hotel Kintetsu Universal City?
Pets are not allowed according to the hotel policies.
What types of rooms does Hotel Kintetsu Universal City offer?
Room types include Casual Double room with park view, Casual Double room, Casual Upper Floor Double room, Moppy’s Lucky Double room, Sesame StreetTM Happy Play Room Double room, Elmo’s Happy Double room, Deluxe Corner Double room, Family room, and Family Corner room.
Is breakfast available at the hotel and what does it include?
Breakfast is offered as a buffet with Japanese and Continental cuisine from 06:30 to 09:30 daily.
Does the hotel provide extra beds or cribs for children?
For all room types, cribs and extra beds cannot be added.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 262 USD The best time to book is October 13, with rates starting from 262 USD