The Mark Grand Hotel in Saitama

Thoroughly enjoyed my visit! The hotel had a welcoming atmosphere and everything was well-maintained. Staff was quick to help with any questions. Very satisfied!

The hotel is beautiful. The environment is quiet and peaceful. Staffs are attentive and friendly. It is very clean and spacious. with around 10 mins walk to Saitama shintoshin station. it connected to shopping center, supermarket and movie theater. Great choice if you are looking for staying away from the loud and busy city.

Very nice place to sta

The most important thing to remember about the Mark Grand is that Google Maps will show two Mark Grand hotels and one of them is wrong. Make sure that you find the correct address. The Mark Grand is a renamed and arguably improved upscale hotel in Saitama. It's a few train stops from Ueno and there's more than one way to get there depending if you're coming from say Shinjuku or Ueno. The rooms are immaculate with drip coffee, a humidifier, and you are given the option to have your room cleaned on specific days (not every day). JP customer service, as always, is excellent and although the breakfast buffet doesn't change, the options are more than enough to keep your palate satisfied for a week's stay. There's a Lawson at the second floor and an excellent gym, pool, and spa (not really an onsen). Unfortunately, the sports center isn't free and you have to pay a small fee (1200 yen) to use it but it's more than worth it. It's extremely popular with the older locals and make sure you visit in less busy times. There is a Cocoon mall nearby which is not busy and since the hotel is located in the CBD, you only come across salarymen rather than the annoying Western tourists. I also highly recommend the Railway Museum in Saitama, which is a short 2 stops away. If you're familiar with JP trains and don't mind the short commute, I highly recommend the hotel.

Very nice hotel but location is a bit far away from major tourist attractions, usually takes around an hour for transit

A little bit far from train station but acceptable.
Price is cheap compate to hotel quality

Convenient of you want to go to the north with Shinkansen from Omiya Ward. Nice Fitness Studio (1100 per person). Rooms are wonderful and some drinks in the fridge

Mark Grand Hotel is the most convenient hotel, just next to JR station, nice decor lobby and good front desk service

Very good hotel recommended for travelers with cars but its somewhat far from convenience stores and such.