EXECUTIVE HOTEL GRAND GARDEN - Adult only in Yokohama

Not tourist friendly, do not speak english. Doors are auto-lock, need to pay fee for stay extension before they open the door for you. The machine do not provide english translation. Do not understand why i have to pay additional $20 for overstaying for 10 minutes.

The key thing I feel that you should know is that you don’t have a key to get in and out of your room. You are genuinely locked in your room and without a call to reception each time you enter and exit you will not be able to leave. It’s the business model so I don’t want to write that off completely but it’s just something to be aware of because I hated the feelings that being locked in a room evoked. I stayed here with my partner while visiting the city and we didn’t want to leave the room as often as we would have liked because of the anxiety, claustrophobia and paranoia the auto lock provoked.

The staff were very helpful and friendly but it was not enough to save the experience. The room was larger than most other accommodation for the price but not so clean. The mattress was stained and the bedsheets were a little too small to properly hide those stains.

I see in other reviews that some people think there were cameras in their rooms. I can understand why some might feel that way, I didn’t see any but there’s enough one way mirrors in the lobby and random devices around the room to make me sympathetic to those concerns though I don’t think that they are accurate.

It’s hard to recommend for travellers visiting the city or as a romantic rendezvous spot because if my date took me here I probably wouldn’t be impressed.

It's a love hotel so rooms automatically lock you in. It is anxiety inducing and did not make me feel safe, I wouldn't recommend this hotel to anyone on this basis, despite the fact that staff are nice and rooms are big.

The room has at least 1 camera, attached to the TV. I didn't like that either. There are lots of little lights throughout the room, attached to the karaoke system and the control pad for the lights and air con. They can't be turned off so it is hard to sleep in there.

Suitable only for a 1 hour appointment, if you know what I mean. Holidaymakers AVOID.

There is no sound on the TV in the bathroom. I told the front desk that there were many malfunctions in the TV and it was being removed. "I don't think it will change even if you move." In addition, air conditioning does not work. Probably because the filter has not been cleaned. When I told the front desk about this, he said, "I'm moving to another room-it's about to start ..." and he seems very dissatisfied.
If there is a failure, you should list it before entering the room or tell it. With this, accommodation over 10,000 is expensive. There are several other hotels nearby, so I wondered if I should use that.