Sun Hotel Kokubu Kagoshima in Kirishima

I requested a quiet room due to insomnia.
A little after midnight, I heard a man talking loudly in front of the elevator, which caused me to miss sleep. I slept from 2:30 until 5:00, so I only got about two hours of sleep. I told my husband this at breakfast. My parents live in Mizobe-cho, so we chose a cheap hotel just to sleep.
My husband left just before 8:00 to do some electrical work at his parents' house. I hadn't gotten any sleep, so I stayed at the hotel to take a nap. At 8:15, I heard the man who had been talking so loudly the previous day. He seemed to be on the phone. I was so irritated I couldn't fall asleep, so I called the front desk a little after 9:00 and explained what had happened.
I was told to change rooms, so I waited in my room.
Then, a little after 10:00, cleaning began in the rooms around me, and I heard banging noises, so I called the front desk a little after 11:00 and asked if my room had been changed yet, and was told they hadn't.
I couldn't sleep, and by midnight, I was getting increasingly frustrated and decided to try a different hotel. However, the other hotels I stayed at today were over ¥20,000. I booked this hotel early and when it was cheap, so ¥20,000 just for a night's stay was too much. This hotel was also expensive, costing ¥12,000 a day. I paid ¥12,000 for an app, and when I asked for a full refund for both yesterday's and today's stay, they called the police. This is the worst hotel. I asked the hotel if I wanted a quieter room, but they insisted the only quiet rooms available were next to the elevator. They called the police, and we were the ones who suffered the most. They kept saying, "It's a business hotel, aren't men supposed to sleep in business hotels?" They kept saying there were foreigners and all kinds of people there, and it just didn't work out. The police also insisted on providing a quieter room, but it didn't seem worth it. They asked if the hotel should just do that. They even said the police couldn't intervene in cancellation and refund requests, which is only natural. Since we had already checked in before the police arrived, they told us from the beginning that the agency probably couldn't intervene in the refund/cancellation issue, and that it would be up to us to discuss it with the hotel.

We travel abroad four times a year and always stay at resort hotels.

This was our second time staying at this hotel, looking for a cheap hotel near my parents' house. It was fine the last time, but I wouldn't recommend it if you can't get a good night's sleep, regardless of the price. They said it was normal for it to be noisy because it's a business hotel, and I argued with them in front of the police, but the hotel didn't say anything.

This is the worst hotel I've ever stayed in. It doesn't feel cheap. It felt expensive. Paying ¥70,000 for a night at a resort hotel doesn't seem expensive. That's just our opinion, as we spend half the year traveling. This hotel's service was awful.

This hotel is really bad! The hotel's own parking space is not shown on the Internet at all on a first-come, first-served basis. Regrettably, when I went to check in, the hotel staff even stated that there was no parking space for my vehicle! But in fact I had asked them to reserve a parking space for me when I booked the hotel, so they really couldn't stay in this hotel! The service is so bad! What's worse is that their staff even pointed me to expensive charged parking spaces, instead of more reasonably priced parking spaces, it's simply stupid to find customers!