Hotel Carlota 3*, Mexico City (Mexico): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard room

Wireless internet, air conditioning and minibar

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Standard Single room

Private bathroom

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Deluxe Single room

Private bathroom

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Premium room

Wireless internet, air conditioning and shower

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Premium Single room

Private bathroom

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Run of House

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Economy room

Private bathroom

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Economy Single room

Private bathroom

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Economy Double room

Private bathroom

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Standard room with water view

Private bathroom

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Standard room with view

Private bathroom

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Standard room with balcony

Private bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Family room

Family room with bathroom

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Standard Double room

Wireless internet and private bathroom

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Standard Double room with sea view

Private bathroom

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Standard Double room with balcony

Private bathroom

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1 Bedroom Standard Double room

Private bathroom

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Business room

Private bathroom

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Superior room

Private bathroom

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1 Bedroom Superior room

Private bathroom

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Superior Single room

Private bathroom

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Superior Triple room

Private bathroom

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Superior Double room

Private bathroom

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Deluxe room

Wireless internet, air conditioning and shower

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Deluxe room with balcony

Private bathroom

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Deluxe Double room

Private bathroom

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Premium Double room

Private bathroom

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Luxury room

Private bathroom

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Prestige room

Private bathroom

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Suite

Private bathroom

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Suite with sea view

Private bathroom

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Suite with view

Private bathroom

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Suite with balcony

Private bathroom

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1 Bedroom Suite

Wireless internet and private bathroom

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Single Suite

Private bathroom

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Triple Suite

Private bathroom

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Quadruple Suite

Private bathroom

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Double Suite

Wireless internet, air conditioning and private bathroom

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1 Bedroom Double Suite

Private bathroom

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Standard Suite

Private bathroom

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Standard Single Suite

Private bathroom

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Standard Double Suite

Private bathroom

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Superior Suite

Private bathroom

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Superior Double Suite

Private bathroom

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Superior Double Suite with pool view

Private bathroom

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Deluxe Suite

Private bathroom

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Grand Suite

Private bathroom

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More rooms

Description

In this hotel 31 room.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy: Deposit required A fixed amount of MXN1,000 (approx. US$58.15) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are allowed on request Types of pets allowed: dogs Fee: MXN500 (approx. US$29.08) per pet per stay
Service animals: Service animals are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard, AmericanExpress
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Terrace

Rooms

Non-smoking rooms
Room service
VIP room amenities
Cable TV
Minibar
Flat-screen TV
Shower/Bathtub
Shower
Wardrobe/Closet
Linens
Toiletries

Accessibility

Accessibility features

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone

Meals

Bar
Diet menu (on request)
Breakfast
Breakfast in the room
Restaurant
Snack bar
Poolside bar
Packed Lunches
Bottled water

Internet

Free Wi-Fi
Internet access

Transfer

Area shuttle
Car rental
Airport transportation
Transfer services

Languages Spoken

Spanish
English

Tourist services

Tour assistance

Recreation

Free bicycle rental
Library

Parking

Offsite parking reservations required

Pool and beach

Swimming pool
Outdoor pool
Beach/pool towels

Business

Business center

Beauty and wellness

Massage
Beauty services
First Aid Kit

Pets

Pets allowed

Street view

Video: Hotel Carlota, Mexico City Review - Is This Hotel Worth It?

Map

Reviews

Cleanliness

Amenities

Location

Service

21.12.2025 david

rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.

16.12.2025 Aldo

Location and proximity to major retailers. Drinks were delicious too!!

03.12.2025 Richard

Friendly staff, good location, but hotel has prioritised aesthetics over practicality.

The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways.

Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc.

Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.

07.10.2025 Jasmine

The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe.

03.10.2025 Meredith

Amazing staff
We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.

02.09.2025 Arturo

Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.

20.07.2025 Leonardo

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.

18.07.2025 Chris

So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!

08.07.2025 Teu

Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great!

05.05.2025 ALEX

2nd time in the city and really liked this property more than my last(nh hotel). Staff are great. Close to everything from nightslife to parks, food etc. Only thing I didnt like is they seem to turn off or up the ac at night.I like to sleep in the cold. Other than that id recommend staying here.

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Cafe and Restaurants near hotel

Restaurante CO.LATERAL (4 min)

Paseo de la Reforma 208

Restaurant «Olive Garden» (4 min)

Av. Paseo de la Reforma No. 250, Local 2F-02, primer nivel, Cuahutémoc

Reviews

07.09.2017 Paul

Very similar to Olive Garden experience in the US. Unlimited soup/salad and bread sticks are included with meals. Service and food was great!

08.07.2017 Pushkaraj

One of the best places to eat proper Italian food.

Ambience, service, taste everything was just good. No complains.

Being a vegetarian, it is difficult for me to find places which have good variety of vegetarian options, and liking the places. I can now say for sure that this place does not disappoint anyone.

I Tried "minestrone soup" and "fettuccine picante". Both the dishes were very tasty. Fettuccine picante was, as the name suggests spicy (read mouth watering spicy).

The prices are not so high and can be considered pretty much economical.

Things to note:
- they do accept cards including American express
- family friendly place with indoor as well as outdoor seating
- breads are fresh and awesome
- every dish comes with soup or salad option
- the quantity is very good and ordering a grand size dish, it was difficult for me to finish. Only the spicy tasty flavor sailed me through it :-)

27.03.2017 Enrique

On my last visit with a friend both our credit cards were cloned and unauthorized charges appeared on both within 24 hours. We are certain it happened here because my friend rarely uses that credit card. Moreover their "Contact Us" is deactivated, you can try it yourself. I have to say I love their food, but am not returning.

Restaurant «Chili's» (4 min)

L101 / L102 / TR04, Paseo de la Reforma 222

Frequently asked questions about Hotel Carlota

How much does it cost to stay at Hotel Carlota?

The cost of staying in Hotel Carlota depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 133 USD. Enter your dates to see the exact offer prices.

Which sights are located near Hotel Carlota?

The nearest sights are: National Museum of Anthropology (2.3 km) and Zocalo (3 km)

What are the check-in and check-out times at Hotel Carlota?

Check-in at Hotel Carlota is possible from 15:00, check-out is until 12:00.

Does Hotel Carlota have a pool?

Yes, Hotel Carlota has a swimming pool for guests.

Are pets allowed at Hotel Carlota?

Yes, pets are welcome at Hotel Carlota, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Hotel Carlota from the nearest airport?

The nearest airport is Mexico City International Airport, located about 28 mins from hotel by car (16.3 km) away.

What’s the cancellation policy at Hotel Carlota?

The cancellation policy at Hotel Carlota depends on your room type and booking terms.

Does Hotel Carlota offer airport transfers?

Yes, Hotel Carlota provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

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	day	night
June	+26 °C	+13 °C
July	+26 °C	+12 °C
August	+26 °C	+12 °C
September	+25 °C	+12 °C
October	+25 °C	+10 °C
November	+24 °C	+10 °C

Hotel Carlota in Mexico City

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video: Hotel Carlota, Mexico City Review - Is This Hotel Worth It?

Map

Reviews

Cafe and Restaurants near hotel

Frequently asked questions about Hotel Carlota

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