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5 star hotels in Cancun

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1 / 30

Nizuc Resort & Spa

Cancun, Blvd. Kukulcan, 03 Km 21.26, Nizuc, 77500 Kankun, Kintana-Roo, Meksika (15 km from centre) 🧭

The room was amazing, the staff did an excellent job at making us feel welcomed and part of the family. There were personal touches that made the stay feel like paradise and an experience we'll never forget. Luis and Hector are amazingly good at making guest feel comfortable and help with getting acclimated with the resort. We had a wonderful stay and plan to revist when we can.

We loved our stay at NIZUC the staff were super attentive friendly and always there to help with any request. Super clean the spa was amazing the best experience that I had.

A very private hotel. The hotel staff are warm and polite. I love the hotel's infinity pool. It's so enjoyable to sit in the water and drink a glass of tequila.

Thank you 🙏. Very thoughtful.

Staying here for the second time, the service is impeccable!

Amazing place. A variety of food. Recommend!

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1 / 30

Riu Palace Peninsula - All Inclusive

Cancun, Blvd. Kukulcan, Km 5, 5 Lote 6-C, Kukulcan Boulevard, Zona Hotelera, 77500 Kankun, Kintana-Roo, Meks (8 km from centre) 🧭

The beach was beautiful, the foods were good, the service was excellent. However, you need to wait for elevators. They need more elevators.

It was really good, delicious food, really good service. It can be really busy but still good experience. It’s true all inclusive with nothing extra. Drinks were great too

This place is fabulous, the food is exquisite and the people are very nice. I love it and I will gladly return.

The hotel service was friendly and attentive, with staff eager to help guests. For dinner, I recommend Krystal and Steak House; the steak and lobster were quite good. The all-inclusive beverage selection includes white wine, red wine, rosé, and sparkling wine, allowing guests to try various flavors. The hotel beach is nice, offering views of the Caribbean Sea's icy layer, although there's a bit too...

The rooms are spacious with large balconies where you can watch the tides rise and fall. The hotel offers a variety of entertainment options, and each restaurant has its own unique character. I would definitely choose RIU again for my next vacation.

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1 / 30

Garza Blanca Resort & Spa Cancun

Cancun, Carretera a Punta Sam km. 5.2 Mza 9 Lote 3 Zona Continental, 77400 Isla-Muheres, Kintana-Roo, Meksik (9 km from centre) 🧭

The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.

During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back.

Clean room and hotel with lots of very friendly and helpful staff. Unfortunately very lengthy check in and check out service with mis sold tour of property that we assumed was to plan our holiday and was actually a sales pitch. Lots of mistakes on check out invoice. Luggage was not brought down to lobby despite several requests and then late for transport to airport. Pool was cold.

The property is very beautiful, and the food is great, but honestly, the customer service was not good. I would also suggest that the steakhouse hostess and the man who was always there have a better attitude with customers. I didn’t like that everyone kept asking for tips, as I didn’t notice that in other hotels. We originally planned to stay three days but ended up staying only two and decided to...

EN GENERAL MUY NORMAL MI EXPERIENCIA , PARA EL COSTO DEL HOTEL

The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids.

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1 / 30

Impression Moxche by Secrets

Cancun, Carr. Cancun - Tulum km 294, Corasol, 77710 Playa del, 77714 Playya-del-Karmen, Kintana-Roo, Meksika (59 km from centre) 🧭

The seaside location is nice, and there are many restaurants to eat at.

I had a very difficult time with the lack of response to emails and incoherent responses regarding transportation reservations. In the end, I had to move on my own. The facilities were surprisingly good, but I wondered if they were worth the price. The cleanliness was a bit lacking. The restaurant list and the quality of the food were good. I complained about the noise from the construction in my room...

I just eat and drink alone, the service is pretty good

Everything was perfect, the lost glasses were found, touching

The second time I came, I ate a lot every day. It was delicious. I loved it. I ate a lot.

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1 / 30

Golden Parnassus Resort & Spa - All Inclusive (Adults Only)

Cancun, Blvd. Kukulcan Km. 14.5, Retorno San Megelito (11 km from centre) 🧭

As I arrived and was allocated my room, I soon after had to go back to reception as the room smelt of damp was terrible, I was given another room which smelt slightly better but could still smell damp, rooms outdated brown water coming from sink taps and from the shower, no towels in the room, pictures from the website looked nothing like the room I received, only one lift working later to be informed...

The beach is nice and pretty, but the facilities are too old. However, it seems okay for the price.

At first they were nice but we had problems because they wanted to charge us 200 dollars more

The room is big, but you can't see anything from the second floor of the bay view room. The sea view is good from the third floor and above of the sea view room, with a large balcony. Food and drink are all included, but it's okay if the requirements are not too high. The beach bar is very good, the Japanese restaurant is not good, not even Wa*****, and the Rib Eye in the steakhouse is great. If you...

Very ugly pillows. You do not rest. Few rounds on the beach to offer drinks. Generally good.

I liked the hotel although it is small and some restaurants were closed it was good, the breakfast is not that rich but the snacks and dinner are delicious, the service from all the staff is excellent, highlighting Martin from bellboy, Moisés and Fermín from the bar from the pool, incredible!

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1 / 28

Oasis Palm Hotel

Cancun, Boulevard Kukulkan Km 4.5 (6 km from centre) 🧭

Glad I didn't listen to the bad reviews, food was good, rooms were clean, felt safe with small children. The only downside is the app for booking a la carte restaurants just did not work at all for us. There was quite a few times we were in a long line for food. There is a bit of pressure from the "concierges" to attend their "special" breakfasts to celebrate some made up event. Avoid its some confusing...

Check in: stood in line over an hour and then stood in line another hour to get room Room: when you have 4 people, why are the beds pushed together?? No privacy (bathroom door not full and if you turn the bathroom light on, the whole room lights up The app never worked for us to make dining reservations Evening shows were excellent

During my stay at this hotel, the experience was disappointing and far below expectations. The bathroom door scraped when opening, which is a basic issue that should have been resolved with minimal maintenance. The pillow was uncomfortable, directly affecting the quality of sleep, which is unacceptable for a hotel that presents itself as a comfort-oriented option. The biggest issue, without a doubt...

Overall it’s crowded. Long lines to the buffets, not all the restaurants Included. Only beach is nice for the kids, but no activities for the kids.

housekeeping expectations were not communicated earlier. Cleaning is done every other day, but was not communicated when we checked in. Restuarant options are limited. But the ones that are there are good.

The hotel front desk and staff were proactive and enthusiastic, and the food was decent. Although the hotel has been living in a high-rise area for a long time, the rooms have a moldy smell and outdated facilities. The swimming pool and sea view are small and crowded, with noisy noise. The physical examination during check-in was not satisfactory.

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1 / 30

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Cancun, Vialidad Paseo Mujeres, Manzana 1 (10 km from centre) 🧭

Everything was great, from check in to check out! The staff was amazing especially the butlers and the assitance staff!

Excelente mantenimiento de las instalaciones, muy buen nivel de servicio y buena comida.

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1 / 30

SLS Cancun

Cancun, Novo Cancún Torre 1 Mz 27 Lt 1 02 (60 min from centre) 🧭

Best hotel in Cancun! The staff are top-notch. The rooms with sea views are magnificent.

Great rooms-nice facilities - location however is away from all main attractions.

The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.

Wow, very impressed with staff! 5 Star service. Breakfast was.top self! My wife and I really enjoyed it! The views were amazing Restaurant food was also very good The whole experience was great. I would highly recommend it to everyone!

Property is in a gated residential area with private beach access. Nice pools and Mediterranean restaurant was good. Very close to a mall and taxis areive quickly.

My stay at the SLS Hotel in Cancún was simply unforgettable. From the very first moment, I was impressed by the stylish design, the first-class service, and the special atmosphere of this luxurious hotel. The staff was always attentive, friendly, and professional – their every need was practically anticipated. The attention to detail, whether in the room furnishings, housekeeping, or the service at...

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1 / 30

Iberostar Selection Cancun

Cancun, 368C+H7, km 17, Blvd. Kukulcan, Zona Hotelera, 77500 Kankun, Kintana-Roo, Meksika (12 km from centre) 🧭

This was an overall nice property with nice location, beautiful beach and pools. The food truck and tacos by the pool were hits for our midday lunch/snack. The buffet always had something we could enjoy. Disappointed in their process for getting into their restaurants and that their room service ends promptly at 11 pm. Their drinks also never tasted like quality alcohol. For those reasons we’d likely...

Food was good, clean, great entertainment.. Swimup bars great service.. Kids activities were awesome. Great customer service..

Enjoyed sitting by the pool. Not a swimmer, but refreshing to just get in the pool. The staff was all very helpful and our room was maintained well while we were there.

The beach is absolutely beautiful. The hotel is also beautiful. The food and drinks definitely not the best and service was very slow. We had a great time as a family, but I definitely expected better food quality, and better service.

I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees...

Fantastic Stay at Iberostar Cancun! ✨ I had an absolutely wonderful experience at the Iberostar Cancun. From the moment I arrived, the staff was incredibly friendly and attentive, always going the extra mile with a genuine smile. They truly made the atmosphere welcoming and relaxing. The cleanness of the rooms was impeccable—spotless and well-maintained, which made a huge difference to our comfort...

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1 / 30

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Cancun, Carretera Playa del Carmen-Cancun, KM 294, Corasol (59 km from centre) 🧭

The room cleanliness was okay, but honestly, only one restaurant was good; the rest were terrible! The facilities were also outdated, beach management was poor, and the beach environment was unpleasant. I highly do not recommend it; for the same price, you can stay elsewhere.

It was a very comfortable trip with my wife. The sea view room had a nice view, but the room size was a bit smaller than the standard room. Overall, it was very nice, but there were long queues for restaurants. If I have the chance, I would probably come back again.

Quite disappointing. It's not as good as Xcaret. The room was damp and smelled bad, and no one cleaned it during my stay. The room service had limited options and the food was unappetizing. The hotel restaurants were inconsistent in quality, and you could easily end up with a bad experience.

The hotel was packed, everyone was incredibly busy, and check-in wasn't possible even by 3 PM. No one was pushing timeshare packages that included spa treatments. The cleanliness was so-so; there was hair in the toilet bowl, and the drains smelled slightly. We waited over two hours for biso (a type of Japanese restaurant) in the evening, and the entire hotel was swarming with mosquitoes. I got bitten...

The room is spacious and well-equipped. Hello: I was assigned a room at the very edge ~ it was inconvenient to get in and out (was it because I booked it through the OTC Ctrip platform? A bit discriminatory? Or because we are Asian?) ~ I hope Ctrip will follow up and find out more!

The service was good, the food was good, and the scenery was great. The only downside was that the room was too humid, so inland friends might not be able to adapt. The room was modern, but for those who are used to staying in good hotels in China, there is still some gap, so there is no need to have too much fantasy. I used the pad in the room to order food, but it didn't come. I had to call to remind...

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1 / 10

Secrets Playa Mujeres Golf & Spa Resort Adults Only

Cancun, Lote RTH-7-PM-II, Playa Mujeres, Lote 1, Mza 1, SM 3, 77400 Isla-Muheres, Kintana-Roo, Meksika (12 km from centre) 🧭

Clean. Amazing service. Great views. Activities. Food variety

Had to change rooms. The original room had alot of broken parts. Party cancun crowd checked in on the same day was not a peaceful atmosphere as advertised. Food was 90% bad. Reception and activities staff were nice but all other staff were poorly trained and confused. Premium price for below avg quality.

It was a nice resort. They are renovating it but I’m not sure why it was real nice as it was.

Everything was great! They closed for renovations and i can only image how amazing it will be when it opens back up!

The staff was EXCEPTIONAL! From the greeting to the departure, we were well taken care of! I can't wait to go back!

We loved our stay at Secrets, the staff/service was outstanding. Although the majority of the resort gorgeous, it is in need of some upgrading, I understand they will be closing in a week to do that. We would love to come back post renovations!

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1 / 11

Temptation Cancun Resort - All Inclusive - Adults Only

Cancun, Blvd. Kukulcan Km 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Kankun, Kintana-Roo, Meksika (8 km from centre) 🧭

Good vibe, but a little over hyped. Could have better parties. But overall decent stay, could experience it for a day or two.

Everything was perfect ! The best place if you want nonstop party !!. Enjoyed our stay. This is second time😍

Very happening resort for party people, spent 5 nights at this resort, the foods were good, many restaurants in the resort to chose for lunch & dinner. Can take USD 1 bus to travel around Cancun.

A sexy hotel with an adult theme. All activities in the hotel are very sexy. You are not allowed to take photos of others. You can only take photos of the exterior and the beach. There are sexy pool parties. Use your imagination😄

Nice hotel, but it wasn't as new and luxurious as it looked, and the food needs to be improved.

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1 / 10

Live Aqua Beach Resort Cancun

Cancun, Blvd. Kukulcan Km 12.5, Zona Hotelera, 77500 Kankun, Kintana-Roo, Meksika (10 km from centre) 🧭

Perfect stay for couples. My girlfriend and I have traveled to Cancun/playa Del Carmen in the past and like to split our time between 2 resorts. We did that again this time and live aqua was far and away better than the Riu that we stayed at during the first half of our trip. From the moment we were greeted and provided an overview of the resort, to the room, pools, beaches and amenities, it was all...

I had an excellent stay at Live Aqua Cancun - Adults Only. Everything about the resort was thoughtfully done and ideal for rest and relaxation. The food was outstanding, the drinks were excellent, and the service was truly exceptional. Every staff member I encountered was kind, attentive, and genuinely welcoming. I especially enjoyed the cabanas, which I highly recommend, and the heated pool was a...

One of the best resort experiences ever. Great location, nice staffs, wonderful facilities and room, delicious foods, pretty beach and pools, etc. I highly recommend!

Great room, super comfortable bed, great staff, lovely pool and beach. Our room was immaculate, we enjoyed our balcony and the beautiful views. Every staff member we met was polite and friendly. They were happy to help in any way and did fantastic work.

10/10 experience all around. Aidee is great and makes you feel welcome. Mario took care of us when we wanted to extend the stay. The service and food are always the best

Very clean and service is amazing. Food is ok but the Italian and Azur Resturants were very good, others below average. Beach is fabulous, lots of pools. Amenities are good but was hoping for a more fancy spa. Gym is good Overall good experience, but our room view was bad and looking at the restaurants back and all the heavy air conditioners, our ask for upgrade or even having a better location was...

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1 / 10

Planet Hollywood Adult Scene Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Cancun, Punta Sam, Carrertera, Manzana 002 Lote 7, Costa Mujeres (6 km from centre) 🧭

Everything was great but they really need to improve their Room Service timing and refilling of mini bar. Nobody wants to wait three hours for the water bottle to get refilled.

Rooms were great!!! Food was just ok. Too many amenities with family side. Wish there were more adults only things/restaurants/ cafe etc. swim outs were very cold! We called them our cold plunge

Place was very clean, staff we lovely. Lots of food options and snacks. We were pleasantly surprised to get upgraded to star class which allowed us an additional pool and restaurants. We had our favourite bar tender Louie (his name tag was MIA so not sure it in spelling it correctly) who worked in the premiere bar & lounge, he was so funny and always remembered our drink orders! We had a swim out...

Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.

Antonio kept the room very clean. Water pressure in the shower was slow. All good otjerwise. Mauricio and David as ambassadors were great!

Clean, good food and lots of party vibes. Beautiful beach! Great service! ******* rep made sure we were taken care of!

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Good price

Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Cancún, Boulevard Kukulcan km 12 Zona Hotelera (10 km from centre)

Located in Cancún, a 1-minute walk from Playa Marlin, Riu Palace Kukulkan - Adults Only - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a...

High rating

Everglades Suites

Cancún, Avenida Carlos Nader 9 (2 km from centre)

Ideally located in the center of Cancún, Everglades Suites has free WiFi throughout the property, an outdoor swimming pool and free private parking for guests who drive.

Riu Dunamar - All Inclusive Hotel

Cancún, SM 006, Mza 002, Lte 14, Subcondominio Playa, Condominio Costa Mujeres (8 km from centre)

Facing the beachfront, Riu Dunamar - All Inclusive offers 5-star accommodations in Cancún and features a fitness center, garden and private beach area.

Hotel Mousai Ocean Front Adults Only - All Inclusive

Cancún, Carretera a Punta Sam (9 km from centre)

Located in Cancún, a 3-minute walk from Mujeres Beach, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a...

1 / 30

Estudio Playa Mujeres – All Inclusive

Playya-Muheres, Prolongacion Bonampak S/N Mz1 (11 km from centre)

Air conditioning, 24-hour reception, Elevator/lift, Smoking areas, Currency exchange, Smoke-free property, Security guard, Newspapers, Gift shop, Express check-in/check-out, Garden, Family room, Minibar, Flat-screen TV, Bathtub, Shower, Wardrobe/Closet, Bathrobe, Toiletries, Accessibility features, Wheelchair Accessible, Laundry, Safe-deposit box, Concierge services, Luggage storage, Telephone, Bar, Coffee/tea for guests, Restaurant, Free Wi-Fi, Car rental, Airport transportation, Spanish, English, Tour assistance, Bike rental, Nightclub, Parking, Parking nearby, Water park, Outdoor pool, Conference Hall, Snorkelling, Fitness facilities, Golf course (within 3 km), Doctor, Solarium, Massage, Spa, First Aid Kit, Babysitting and childcare, Children's playground, Children swimming pool, Kids club, Pets allowed, Temperature control for staff, Personal protection equipment for staff, Temperature control for guests, Personal protection equipment for guests, Contactless check-in and/or check-out

1 / 30

Beloved Playa Mujeres - Couples Only All Inclusive Hotel

Playya-Muheres, Condominio Playa Mujeres (10 km from centre)

ATM, Shopping on site, Air conditioning, 24-hour reception, Elevator/lift, Currency exchange, Smoke-free property, Newspapers, Ticket assistance, Gift shop, Garden, Terrace, Adults Only, Toiletries, Accessibility features, Wheelchair Accessible, Luggage storage, Laundry, Safe-deposit box, Concierge services, Luggage storage, Bar, Cafe, Restaurant, Snack bar, Free Wi-Fi, Airport transportation, Spanish, English, Multi-language staff, Tour assistance, Library, Sun Deck, Parking, Swimming pool, Outdoor pool, Beach/pool towels, Next to the beach, Business center, Conference Hall, Fitness facilities, Massage, Sauna, Spa, First Aid Kit, Pets Not Allowed, Temperature control for staff, Personal protection equipment for staff, Temperature control for guests, Personal protection equipment for guests

	day	night
August	+35 °C	+29 °C
September	+34 °C	+28 °C
October	+32 °C	+27 °C
November	+31 °C	+26 °C
December	+30 °C	+25 °C
January	+28 °C	+23 °C