Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Cancun
✅ Several guests praised the cleanliness and modern design of the hotel, describing it as stylish and comfortable. ✅ The rooftop pool and beach received positive mentions, with one review calling the pool better than another high-end resort. ✅ Staff service was frequently noted as friendly and attentive, with specific recognition of individual employees in restaurants and concierge services. ✅ Food quality was highlighted positively at the barbecue restaurant and some a la carte options, with good variety overall. ✅ The hotel’s all-inclusive format and adult-only policy were appreciated for creating a relaxed atmosphere. ❌ Multiple reviews mentioned inconsistent restaurant quality, with some describing several restaurants as poor or centrally kitchened with frozen seafood. ❌ Guests reported humidity and dampness issues inside rooms, including unpleasant odors and insufficient cleaning during stays. ❌ Long wait times and queues for restaurant seating were frequently noted, sometimes exceeding two hours. ❌ Beach management was criticized, including complaints about mosquitoes and an unpleasant beach environment. ❌ Some guests found the room sizes smaller than expected and noted inconvenient room locations within the property.
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Description
Secrets Moxché Playa del Carmen is a 5-star, adults-only, all-inclusive resort opened in 2022, located in Cancun along the Caribbean coast. The hotel comprises several buildings with a total of 485 stylish and modern rooms, including options like Junior Suites with ocean views and a Presidential Penthouse. Guests enjoy direct access to a public sandy beach just 10 meters away, equipped with umbrellas and loungers. The resort features eight pools, seven a la carte restaurants offering Asian, Italian, Mexican, and French cuisines, a buffet restaurant, nine bars, and 24-hour room service. Facilities include a full-service spa, fitness center, tennis courts, water sports such as snorkeling and windsurfing, and cultural activities like yoga and dance classes. Wi-Fi is complimentary throughout the property, and no wristbands are required. The hotel emphasizes a contemporary design with technological touches like automatic blinds in rooms.
Location
Secrets Moxché is situated in the Corasol area on the Carretera Playa del Carmen-Cancun at kilometer 294. It lies about 40 km from Cancun International Airport and 9 km from Playa Del Carmen airport. The Punta Esmerelda beach is approximately 1.2 km away. The hotel’s beachfront location places it directly on the first line of the public sandy beach, offering easy and immediate access to the sea. The surrounding area features golf courses and opportunities for various water and land sports, making it convenient for active travelers.
Tips
- Book a Preferred Club ocean view room if you want a true sea view, as some standard sea view rooms have limited visibility.
- Arrive early for dining or make reservations to avoid long queues, especially in the evenings.
- Use the rooftop pool for a less crowded swimming experience and bring mosquito repellent if you plan to eat outdoors or spend time on the beach.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 11:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Adults Only
- Reception desk
- Room service
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Billiards
- Karaoke
- Nightclub
- Picnic area
- Fishing
- Sun Deck
- Parking
- Garage
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Conference Hall
- Windsurfing
- Diving
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Pets allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1220 m. It takes 18 minutes To the beach!
Video: Secrets Moxché Playa del Carmen: Experience luxury at this adults only, all inclusive resort.
Map
Reviews
The cleanliness was so-so; there was hair in the toilet bowl, and the drains smelled slightly.
We waited over two hours for biso (a type of Japanese restaurant) in the evening, and the entire hotel was swarming with mosquitoes. I got bitten 12 times while eating outdoors. All the restaurants, except for the barbecue which was freshly grilled, seemed to be centrally kitchened. The international cuisine all had the same chef's style, and the seafood tasted frozen and wasn't of high quality.
The beach was better than expected, and the rooftop pool was excellent, even better than the pool at Impression. I was very satisfied.
The staff is super nice!
Frequently asked questions about Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Are children allowed at Secrets Moxché Playa del Carmen?
Children are not permitted to stay at this property.
What types of rooms are available at this hotel?
Room types include Junior Suite, Junior Suite with ocean view, Preferred Club Junior Suite with ocean view, Tropical View Junior Suite, Double Junior Suite, Double Junior Suite with ocean view, Preferred Club Double Junior Suite with ocean view, Preferred Club Double Junior Suite oceanfront, Tropical View Double Junior Suite, Preferred Club Tropical View Double Junior Suite, Superior Preferred Club Junior Suite with ocean view, Superior Preferred Club Double Junior Suite with ocean view, Paramount Preferred Club Double Suite with ocean view, Master Preferred Club Double Suite oceanfront, and Preferred Club The Stellar Presidential Penthouse with ocean view.
Is there direct beach access at the hotel?
Yes, the hotel is located on the first line of a public sandy beach, just 10 meters from the buildings.
Are pets allowed at Secrets Moxché Playa del Carmen?
Pets are allowed on request, including dogs, and service animals are also permitted.
What dining options are available on site?
The hotel offers seven a la carte restaurants featuring Asian, Italian, Mexican, and French cuisine, a buffet restaurant, a café, and nine bars.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 767 USD The best time to book is July 6, with rates starting from 767 USD