Dreams Tulum Resort & Spa - All Inclusive in Tulum
✅ Staff consistently praised as friendly and helpful, with special mentions of Preferred Club beach staff like Saturnino and Marcos. ✅ The resort offers a variety of dining options, with a la carte restaurants receiving better reviews than the buffet. ✅ The beachfront location and well-kept pools and gardens were frequently highlighted as beautiful and relaxing. ✅ Family-friendly features such as the Explorers kids' club and children’s playground were noted positively. ✅ Entertainment and activities including beach and football parties, dance lessons, and nightly events contributed to a lively atmosphere. ❌ Several guests reported rooms needing updates or repairs, including issues like running toilets, dirty mirrors, and furniture wear. ❌ The buffet restaurant received multiple critiques for food quality and service speed, with some guests preferring the a la carte options. ❌ Check-out and room service processes were described as slow or frustrating by some travelers. ❌ Noise from evening concerts disturbed a few guests, requiring room changes to find quiet. ❌ Some reviews mentioned that housekeeping did not always replenish towels and water daily, and air conditioning sometimes underperformed.
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Description
Dreams Tulum Resort & Spa - All Inclusive is a four-star beachfront resort located on a nearly 3-km stretch of sandy beach along the Riviera Maya. The resort consists of three-story buildings with 458 rooms, including various Deluxe room types with garden, ocean views, and family suites. Renovated in 2014, the property offers a wide range of amenities including eight a la carte restaurants covering cuisines like Chinese, seafood, Mexican, French, Japanese, Mediterranean, and grill, as well as a buffet restaurant. Guests can enjoy six bars, two outdoor pools, a spa center, and multiple sports facilities such as tennis courts, volleyball, bocce, and free bicycle rentals. The resort also features a kids’ club, children’s playground, and a dedicated kids’ pool, making it suitable for families. Preferred Club privileges add extras like pillow choices, free internet, and a private breakfast lounge. While the resort offers many dining and entertainment options, reviews note the buffet quality varies and some rooms show signs of wear.
Location
Dreams Tulum Resort & Spa is located in Tankah, about 5 minutes by car from downtown Tulum and 30 minutes from Playa del Carmen. The resort sits directly on a 200-meter private sandy beach, with free beach towels, umbrellas, and loungers available. It is 49 km from Playa del Carmen airport (PCM) and 115 km from Cancun International Airport. The property offers free bicycle rentals to explore nearby attractions, including organized bike tours to the famous Mayan ruins of Tulum visible from the beach. Nearby golf enthusiasts will find an 18-hole golf course close to the hotel.
Tips
- Choose the a la carte restaurants over the buffet for better dining experiences.
- Request a room away from concert areas if you prefer quieter evenings.
- Take advantage of the free bike rentals to explore the nearby Tulum ruins.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-11:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress
- Check in time: 15:00. Check out time: 07:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- DVD Player
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Barbecue grill(s)
- Nightclub
- Fishing
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Table Tennis
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!
Hotel pool
Video: Dreams Tulum Resort & Spa | Full Tour | Tulum, Mexico
Map
Reviews
If I had one small piece of feedback, I’d recommend choosing the restaurants over the buffet — the restaurant food was definitely better in quality and flavor. Other than that, everything about my stay was wonderful, and I’d absolutely come back and recommend it to others.
POIs near hotel
Frequently asked questions about Dreams Tulum Resort & Spa - All Inclusive
What types of rooms are available at Dreams Tulum Resort & Spa?
The hotel offers various Deluxe rooms including garden view, ocean view, quadruple and double rooms, as well as Junior Suites and Family Suites with garden views.
Is the beach at the resort private and what facilities are provided there?
Yes, the resort has a private sandy beach approximately 200 meters long, with free towels, umbrellas, and sun loungers available to guests.
Are children accommodated at this resort and what facilities do they have?
Children can stay in some rooms with possible additional fees. The resort provides a kids' club for ages 3-12, a children's playground, and a dedicated kids' pool.
Does the resort allow pets?
No, pets are not allowed at Dreams Tulum Resort & Spa. Service animals are permitted.
Are there any unique activities or amenities specific to this resort?
Guests can enjoy free bicycle rentals and organized bike tours to the nearby Mayan ruins of Tulum, as well as weekly beach parties and football viewing parties.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 438 USD The best time to book is October 30, with rates starting from 438 USD