NH Collection Merida Paseo Montejo in Merida
✅ Spotless and clean hotel with friendly and helpful staff noted in multiple reviews ✅ Excellent central location close to dining and attractions, described as 'perfectly located' and 'quiet despite being central' ✅ Unique neoclassic 1908 building with tours and a minaret observatory, highlighted as a memorable feature ✅ Variety of room types including family rooms and suites with good amenities like WiFi and air conditioning ❌ Multiple guests reported uncomfortable firm beds with hard springs causing back pain ❌ Inconsistent and sometimes slow service, including check-in delays and room assignment errors ❌ Maintenance issues in some rooms such as leaking sinks and lukewarm water unresolved by staff ❌ Noise complaints from air conditioning units and courtyard performances lasting until late evening
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Description
NH Collection Merida Paseo Montejo is a 4-star hotel located in a neoclassic French-style building dating back to 1908. It offers a variety of room types including Superior, Premium, Family, and Double Junior Suites, all equipped with air conditioning, heating, and free WiFi. The hotel features a restaurant with buffet options, a bar, a fitness centre, and meeting facilities. Guests can enjoy a shared lounge and garden terrace. Service includes express check-in/out, concierge, laundry, and luggage storage. The hotel is pet-friendly with a fee of $35 per pet per night. With a rating of 8.5/10 and high scores for cleanliness, amenities, and location, it is praised for its spotless condition and friendly staff. Notably, the hotel offers tours of the historic building and access to a minaret observatory, providing a unique cultural experience.
Location
Situated at Calle 60 #346 in Mérida’s historic centre, NH Collection Merida Paseo Montejo is just 7 km from MID (Rejon) airport. The hotel is in the heart of downtown, close to multiple dining options like Siqueff Restaurant Centro (166 m away), Cafe Pistache (204 m), and Trattoria La Pasta (290 m). It’s also within walking distance of major tourist attractions. Despite its central location, guests note the hotel remains surprisingly quiet, making it convenient for exploring while allowing for restful stays.
Tips
- Request a room facing west to avoid noise from courtyard performances if you are a light sleeper.
- For better sleep comfort, consider bringing a supplementary cushion as some guests found the beds very firm.
- To avoid check-in delays and room assignment issues, confirm your booking details and pet policy with the front desk upon arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: US$35.00 per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 07:00-12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Express check-in/check-out
- Garden
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Coffeemaker
- Free Wi-Fi
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Pets allowed
Video: NH Collection Merida Paseo Montejo, Mérida, Mexico
Map
Reviews
You can go to the observatory for 50 pesos, but it's not as special as you might think. Therefore, I recommend going up during sunset time.
A hotel should feel like a home away from home, and good sleep is a big part of that. Upgrading to memory foam or at least a hybrid mattress would make a huge difference. Comfort is really what guests are paying for, and I hope this is something that can be improved.
The front desk staff was always polite but were disappointed with the room. Will never stayed there again.
A couple notes: VERY firm beds. I had to buy a supplementary foam cushion from Walmart, which is around the corner.
Also, 1 side of the hotel (east) faces the inner patio/courtyard which hosts public singing performances, which last until about 11pm, so if you're an early sleeper, request a room that faces west.
Once we were in the right room some people were trying to come into our room and turns out they were given THE SAME ROOM! Just a terrible experience.
And then we were trying to rest and housekeeping where super loud slamming the doors and all their cleaning supplies since 7:00 am. Just terrible.
Restaurant takes forever
POIs near hotel
Cafe and Restaurants near hotel
If you enjoy true Italian cuisine, you might be just a little disappointed.
Frequently asked questions about NH Collection Merida Paseo Montejo
Are pets allowed at NH Collection Merida Paseo Montejo?
Yes, dogs and cats are allowed on request with a fee of $35 per pet per night.
What types of rooms are available at this hotel?
Room types include Superior room, Superior Quadruple room, Superior Double room, Premium room, Premium Quadruple room, Premium Double room, Family room, Family Double room, and Double Junior Suite.
Does the hotel offer any unique tours or experiences?
Yes, guests can take tours of the historic 1908 building and visit the minaret observatory with panoramic views.
Is breakfast included in the room rate?
Breakfast is served buffet style but is not included in the room rate and must be paid for at the property.
How far is the hotel from the airport?
The hotel is approximately 7 km from MID (Rejon) airport.


















































































