Not recommended – very disappointing stay
For about 10 hours there was no hot water in the hotel. After coming back from the sea and the pool, we couldn’t shower and had to stay like that for dinner and going out. The showers only had freezing water, and when we approached the staff we were told this was a recurring problem throughout the hotel, and that the technician could only come the next morning. Only thanks to a very kind employee, who personally went to the boiler and fixed it himself, the problem was eventually solved.

The next morning we approached the reception expecting at least some acknowledgment, but instead experienced terrible service: the manager denied the issue completely, accused us of lying, and spoke in a rude and dismissive way. This was one of the worst customer service experiences I’ve ever had in a hotel. The staff members were nice, but the manager’s attitude was simply unacceptable.

Other things to note:
• No elevator in the hotel, and this is not mentioned anywhere.
• The room was very small, even though we booked a “Superior” (supposedly the largest).
• Noise is heard clearly in the rooms.

Bottom line – I do not recommend this hotel at all.