Imperial Hotel 4*, Krakow (Poland): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Run of House

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Standard room

Private bathroom

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Standard Single room

Private bathroom

Beds:

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Standard Triple room

Private bathroom

Beds:

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Standard Quadruple room

Private bathroom

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Standard Family room

Family room with bathroom

Beds:

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Standard Double room

Private bathroom

Beds:

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Superior room

Private bathroom

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Superior Quadruple room

Private bathroom

Beds:

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Superior Double room

Private bathroom

Beds:

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Deluxe room

Private bathroom

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Deluxe Single room

Private bathroom

Beds:

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Deluxe Double room

Private bathroom

Beds:

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Premium room

Private bathroom

Beds:

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Premium Single room

Private bathroom

Beds:

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Premium Quadruple room

Private bathroom

Beds:

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1 Bedroom Premium Quadruple room

Private bathroom

Beds:

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Premium Double room

Private bathroom

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Classic room

Private bathroom

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Classic Single room

Private bathroom

Beds:

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1 Bedroom Classic Quadruple room

Private bathroom

Beds:

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Classic Double room

Private bathroom

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Apartment

Private bathroom

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Apartment with view

Private bathroom

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More rooms

Description

In this hotel 34 rooms.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are allowed
Paying at the hotel: AmericanExpress, MasterCard, Visa
Check in time: 14:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Air conditioning
24-hour reception
Elevator/lift
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Express check-in/check-out
Television in lobby
Private check-in/check-out
All Spaces Non-Smoking (public and private)

Rooms

Non-smoking rooms
Room service
Family room
Smoke Detector
TV
Hairdryer

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Restaurant

Internet

Free Wi-Fi
Internet access

Transfer

Airport transportation

Languages Spoken

English

Tourist services

Tour assistance

Recreation

Hiking

Parking

Offsite parking reservations required
Parking nearby

Business

Conference Hall

Beauty and wellness

Massage
Sauna

Pets

Pets allowed

Street view

Video: Cracow, Poland November 27, 2017- View from Imperial Hotel

Map

Reviews

Cleanliness

Amenities

Location

Service

05.05.2026 Peeter

Nothing to complain about! Rooms are nice and cozy, free water and champagne in the rooms, nice bathroom, comfortable beds, a window, a TV with Netlfix. Breakfast is good, healthy and tasty. There's also a choice to order waffles or crepes or poached eggs or omelettes. The staff are nice and friendly. Location is ideal, right next to the Rynek Platz. Great place to stay, nothing to complain about!

26.02.2026 Lottie

Great location,fantastic choice at breakfast,my son particularly enjoyed chocolate crepes made to order, view from room overlooking square beautiful.would love to return.

01.12.2025 Dawid

Good stay in the heart of Cracow. We had big room, which was very comfortable.

30.11.2025 Rew

Cold room with no working heating unwelcoming corridors and an overall disappointing stay. The location and service were okay. Its a shame that my first time leaving a review has to be a negative one but this really pushed me to warn others

24.09.2022 John

OK place to stay right in the centre of Krakow. Maybe a bit more dated and tired looking than some other hotels but for PLN200 (£40) per night it was good value. All staff seemed pleasant enough and spoke good English. Room was clean and quite large with tea/coffee and a fridge. Over bath shower with toiletries provided.

21.01.2020 Jan

What a location.. right on the main square. Beautiful rooms, clean and spacious overlooking the square. Great staff, amazing breakfast. Helped us when flights cancelled too. Thank you

03.05.2019 Heidi-Maria

+ Helpful staff. Comfy bed and stylish decor.
- The air con cannot be controlled and adjusted in the room specifically but temperature is the same for the entire hotel.

05.01.2019 Megan

Excellent location, friendly staff, and clean rooms. If you come and go from your room a lot, or are mobility-restricted, you may want to ask for a room on the 1st floor. The elevator is very, very small and you will spend a lot of time waiting for it. This is a beautiful, historic building so tiny elevators are to be expected. The bathrooms were recently redone and, to be honest, mine was pretty awkward with nowhere to put my toiletries, but that's a minor issue. Overall, I would absolutely choose to stay here again.

09.06.2018 Gina

Would give zero if I could. Majority of staff unfriendly and unhelpful. Asked about the price of a Doctor around 4pm as I was feeling unwell and faint (which was met with laughs and the receptionists talking to each other in Polish). We were told we would get a call - we heard nothing back and then a Doctor turned up 6 hours later asking for 250 zloty. I couldn't pick up a prescription after being told I could and the staff did not help at all. I was diagnosed with a Virus when I got home. AVOID THIS HOTEL.

04.06.2018 Fazal

NIce hotel with a river view . The restaurant on the rooftop is really amazing with fabulous views . Rooms are pretty big and very comfortable. Staff is very friendly and communicates in English pretty well. They also have a good spa in the property. Overall a good value for money hotel.

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POIs near hotel

Piotr Skrzynecki Monument (1 min)

Metal memorial in Rynek Główny honoring Piotr Skrzynecki, Polish general and independence fighter.

University Museum (2 min)

Showcases the heritage and academic history of Jagiellonian University, one of Europe's oldest universities.

John Paul II Monument (2 min)

Memorial dedicated to Pope John Paul II, located in the courtyard of the Bishop's Palace.

Knife (2 min)

Monument in Cloth Hall (Sukiennice) commemorating a legendary Krakow story.

National Museum—Nineteenth Century Polish Art Gallery (3 min)

Major museum in the Sukiennice building showcasing 19th-century Polish paintings and sculpture.

Cafe and Restaurants near hotel

Bordo s.c. FHU. Cafe restaurant, pub. Krasny A., Rogowscy M.M. (1 min)

Gołębia 3, Kraków

Restaurant «Subway» (2 min)

Bracka 4, 31-005 Kraków

Restaurant «Chłopskie Jadło» (3 min)

Grodzka 9, 31-000 Kraków

Frequently asked questions about Imperial Hotel

How much does it cost to stay at Imperial Hotel?

The cost of staying in Imperial Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 45 USD. Enter your dates to see the exact offer prices.

Which sights are located near Imperial Hotel?

The nearest sights are: Church of St Norbert (120 m), Krakow Cloth Hall (140 m) and Historical Museum of Krakow (170 m)

Which room categories are available in the Imperial Hotel?

You can book Run of House, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room, Superior room, Superior Quadruple room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Double room, Premium room, Premium Single room, Premium Quadruple room, 1 Bedroom Premium Quadruple room, Premium Double room, Classic room, Classic Single room, 1 Bedroom Classic Quadruple room, Classic Double room, Apartment, Apartment with view in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Imperial Hotel?

Check-in at Imperial Hotel is possible from 14:00, check-out is until 12:00.

Are pets allowed at Imperial Hotel?

Yes, pets are welcome at Imperial Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Imperial Hotel from the nearest airport?

The nearest airport is Krakow International Airport, located about 26 mins from hotel by car (16.8 km) away.

What’s the cancellation policy at Imperial Hotel?

The cancellation policy at Imperial Hotel depends on your room type and booking terms.