Hampton by Hilton Krakow in Krakow
✅ Consistently praised for cleanliness and comfort of rooms ✅ Breakfast described as excellent with a wide variety of fresh options ✅ Staff frequently noted as friendly, helpful, and accommodating ✅ Good fitness facilities and access to Doubletree gym for Diamond members ✅ Convenient location near tram stop and close to Krakow Airport ❌ Noise from air conditioning units in some courtyard-facing rooms caused disturbances at night ❌ Parking fees apply and require payment through Apcoa system, which some guests found unclear ❌ Some guests reported issues with room allocation and customer service, including booking errors and cancellation difficulties ❌ Complaints about repetitive and burnt bread served at breakfast ❌ Entrance area occasionally affected by unpleasant odours from nearby septic tanks
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Description
Hampton by Hilton Krakow is a well-maintained 3-star hotel built in 2000, offering a variety of room types including Double, Family, and Accessible Double rooms. Guests frequently highlight the hotel's cleanliness, scoring it 9/10, and the quality of service, also rated 9/10. The hotel features amenities such as free WiFi, air conditioning, a fitness centre, sauna, and a children's playground, catering to families and business travelers alike. On-site facilities include a restaurant serving buffet breakfast with a wide variety of options, a bar, and a business centre. Many reviewers appreciated the comfortable beds and the helpfulness of the staff, with some noting excellent service including room upgrades and accommodating requests. However, the hotel charges additional fees for parking and access to the pool, which guests should be aware of. The deposit policy requires a PLN 200 fixed amount refundable within 14 days after check-out. Pets are allowed on request with a fee. Overall, Hampton by Hilton Krakow provides a solid stay experience with good facilities and attentive service.
Location
Located at Dąbska 5 in Krakow’s Grzegorzki district, Hampton by Hilton is approximately a 10-minute journey from Krakow's city centre, including landmarks like Sukiennice. The hotel lies about 3.4 km from Plaża Bagry beach. Nearby public transport options include a tram stop within about a 5-minute walk, providing easy access to the city and airport. For dining outside the hotel, guests will find a McDonald's restaurant and Comicsova Restaurant practically adjacent, just 1 meter away. The hotel is also conveniently close to Krakow Airport, making it suitable for travelers seeking quick airport access.
Tips
- If you plan to use the pool or parking, check in advance about any extra fees and payment procedures to avoid surprises.
- Request a room not facing the inner courtyard to avoid noise from air conditioning units at night.
- When staying multiple days, pay for parking for the entire stay period at once to save money.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Sat - Sun] 06:30-10:30 Open
[Mon - Fri] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of PLN 200.00 (approx. US$56.36) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: cats Fee: PLN 80.00 (approx. US$22.55) per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, MasterCard, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Free Wi-Fi
- Internet
- Shuttle
- Airport transportation
- Transfer services
- Spanish
- Russian
- English
- French
- Multi-language staff
- Polish
- Tour assistance
- Bike rental
- Hiking
- Parking
- Indoor Pool
- Outdoor pool
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Sauna
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 3400 m. It takes 51 minute To the beach!
Street view
Video: Hampton by Hilton Krakow Airport, Balice, Poland
Map
Reviews
The only thing that was not entirely clear to me is how the security deposit will be refunded. I would like to know how the refund process works and how long it usually takes to receive the amount that was requested upon arrival.
The staff was VERY nice and helpful, the service was outstanding! I messed up the booking and booked a twin, totally my fault and they helped me and swapped to a double!
The rooms are nice, the bed was comfortable and the shower was great.
Breakfast is amazing, with so many local and international options.
They also have a restaurant with a limited menu for dinner, also very nice!
I can only recommend and will stay again!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hampton by Hilton Krakow
What types of rooms are available at Hampton by Hilton Krakow?
The hotel offers Double room, Family room, Family Quadruple room, Family Double room, and Accessible Double room.
Is parking free at the hotel?
Free parking is available, but some guests have noted that parking fees apply and payment must be made through the Apcoa system. Check with the hotel for exact parking policies.
Are pets allowed at Hampton by Hilton Krakow?
Yes, pets such as cats are allowed on request with a fee of PLN 80 per pet per stay. Service animals are also permitted.
How is the security deposit handled at this hotel?
A fixed deposit of PLN 200 (about US$56.36) is required and will be refunded to the original payment account within 14 days after check-out.
Does the hotel have facilities for families with children?
Yes, the hotel offers family rooms, a children's playground, and a kids' club.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 103 USD The best time to book is August 22, with rates starting from 95 USD