Lisbon São Bento Hotel in Lisbon

I enjoyed my time at this hotel! Very clean, great location, nice staff, breakfast is standard but tasty, you can come during a day to have extra cup of coffee or juice, as well the rooms have some extra coffee maker&cinnamon. Bed was comforatble, dont have anything to complain.

Nice hotel but I don’t like that it was on the road side

The room is clean, but a little worn out in general. The shower door didn't close properly and, hence, there was a puddle of water on the floor after every shower. The safe in the room didn't work initially, but someone came to fix it the next day. Breakfast buffet is good. The staff is professional and friendly. The hotel location is great. Walking distance to the metro and several bus/tram lines. There are multiple drugstores, grocery stores, restaurants and shops nearby. For the price, this is definitely a great value. I definitely recommend it.

I had a small room, but it was very clean and with all the nessecities like AC, fridge and coffeemachine. My room was not at the roadside, so no noise at all and a great night sleep in the big and comfortable bed. The breakfast is simple but does include the famous pastel de nata for the true Portuguese experience. Staff is very friendly too.

We were very satisfied with the hotel. I will start with the best, and go to the lowest.

Staff 5/5
We stayed there for 7 nights althogether, so we saw a lot of staff members. And absolutely all of them are super friendly, polite, at your service all the time. From the cleaning ladies, ladies working at the breakfast room, to receptionist, all of them deserve praises. But we have to mention a receptionist called Susana. One very warm, friendly and open person. She helped us with every possible request that we had. Gave us advices and explanation, booked up us taxies and transportation, and she was always smiling. One night we've asked her to book us a Fado dinner and she called more then 10 places trying to book us a table. Everything was full because of the St. Valentine's Day, but she really tried hard to get us a seat.

Location 5/5
Very convenient. There's a subway station 3 minutes away, from there you can get where ever you want quickly, including the airport. If you don't want to use the public transportation, you can get to the city center by foot in less than 20 minutes. The neighborhood is nice and safe, there are two convenient shops within 5 minutes from the hotel, so it's fair to say that the hotel has an excellent location.

Breakfast 4/5
Breakfast is quite good, but the only reason why we're giving a 4 instead of 5 is the fact that was completely the same for all 7 days that we've stayed there. Also, we would appreciate some fresh vegetables. They had plenty of fruits, but no vegetables at all.

Room 4/5
Room is spacious enough, fairly new, with all necessary equipment. The only minus is the fact that there's only a glass wall from the bathroom, so there's almost no privacy. Very positive thing is that you have a coffee making machine in the room, and the cleaning ladies are bringing new capsules daily, so you can star the day with the coffee in your room.. The cleaning was exceptional, new towels every day, etc...

All in all, we would strongly recommend this hotel to anyone who wants to stay in Lisbon on a budget.

Cudos to Susana and the rest of the team!

I stayed here over the summer and I can’t get over how excellent the staff was! So helpful and so knowledgeable of everything in the city. I appreciate that the stay both spoke English and were very patient when I wanted to practice my Portuguese. 5 star service all the way!