Maldron Hotel Pearse Street Dublin City in Dublin

The pillows are way too big, extremely uncomfortable.. I had to sleep with no pillow at all or I would have woken up the next morning with a strained neck. The heating comes on in the morning and it’s absolutely suffocating, couldn’t wait to get outside. There was bottled water in the room which was nice. If I ever stayed again I would definitely need to bring my own pillow and leave the windows open. I am sending a genuine advice to management to change their pillows.

The walls are paper-thin. I mean really thin-thin enough that when my neighbor sneezed at 3 AM, I could genuinely say "bless you" and actually hear them mumble "thanks" back. Night-time phone calls from next door? Crystal clear audio, no headphones needed.

The floors weren't exactly what I'd call clean. Several wall sockets looked like they'd seen better days, probably around 1995. Oh, and good luck charging anything in the bathroom because there aren't any outlets in there.

Breakfast was... well, if you're vegetarian, I hope you like bread. Actually, scratch that the bread selection was dismal even by low-budget hotel standards.

The whole place feels like it's stuck in a time warp, and the staff look like they're actively questioning their life choices. Whether they're genuinely overwhelmed or just dead inside is hard to say, but probably both.

We had to move our stay twice because of the pandemic and were charged twice to do this, which seemed unfair. The apartment sleeps 5 however no bedding was provided for the sofa bed. I emailed to request it and it took 2 days for a sheet and duvet to be delivered. No pillows. The walls of the apartment were so thin that the neighbours kept myself and my daughter awake every night. My companion slept on the sofa bed in the lounge and was also kept awake by the very noisy boiler coming on at all hours without any reason. There is a TV provided but no signal because the set top box did not have the correct adaptor so could not be plugged in. I emailed requesting this be resolved. Nothing happened. We were unable to catch up on news or put TV on for the kids. On our last morning, both water and power turned off at 8am despite check out time being a couple of hours later. No explanation given. My daughter could not shower and my son could not charge his phone. We left apartment early and paid for food elsewhere because we could not use the kitchen. I emailed to express my dissatisfaction and have received no reply. Not impressed for the cost, which had increased considerably from the original booking. Would not book with this company or accommodation again. I have also included photos of damage in the apartment - these were there when we arrived and I took photos to ensure we did not get charged from our deposit for them.