Lago Resort Menorca Casas del Lago in Cala'n Bosch
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Description
Hotel opened in 2001, renovated in 2016. In this hotel 150 rooms, 2 floors.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Cuisine: Vegetarian Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Smoking areas
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Adults Only
- Reception desk
- Electric car charging
- Room service
- Smoke Detector
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Snorkelling
- Fitness facilities
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- Pets Not Allowed
The nearest beach is located on the distance of 120 m. It takes 2 minutes To the beach!
Street view
Video: [HotelATG] Review Lago Resort Menorca - Casas del Lago Adults Only
Map
Reviews
On the second day, during breakfast, the orange juice machine broke down and there wasn’t another one available. They also didn’t offer any other juice options.
I understand that Menorca is usually warm most of the year, but during this cooler season, not having any heating in the rooms is very uncomfortable. We asked for duvets, and they brought three, but all of them were single-size for double beds. The bathroom conditioner dispenser was broken. In one of the rooms, there were no regular pillows, just two “Teddy Bolster Pillows,” which were extremely uncomfortable.
We went to the spa and were disappointed — people entered the jacuzzi without taking a shower, and the edge of the hot tub was dirty.
On the first day, we tried the hotel restaurant that offers a so-called “Brazilian barbecue,” but I wouldn’t recommend it to anyone. It’s expensive, the meat was undercooked, and there were very few options — far from a real Brazilian rodízio. The restaurant in general is overpriced, and even the snacks my kids ordered weren’t good.
On our check-out day, we asked to leave at 2 p.m., but they said it would cost €20 per extra hour. I thought that was unreasonable, especially since the hotel was empty. The regular check-out time was noon, and they only allowed us to stay until 1 p.m. for free. Even so, housekeeping knocked on our door twice before 11:40 a.m.
Since we were allowed to stay until 1 p.m., I went to take a shower — and, to my surprise, the water was turned off while I was still covered in soap! My daughter-in-law called the reception, and it took about 10 minutes for the water to come back.
Overall, this hotel is far from being a real 5-star experience.
The breakfast was nice and had good selection. The coffee not so much.
The restaurants we tried were all very good as were the cocktails.
We had room 88 with nice views and terrace, however, the room felt very worn out and shabby and smelt of drainage... There was torrential rain the time we were there so it could have been an drain issue due to the weather but the room had an odd smell and damp on the ceiling. Again, the rain was constant and torrential so this may not be a consistent issue but a little off putting. We did not say anything at the time as we were out for most of the time anyway and the hotel seemed very busy so we didn't want to cause a fuss.
All in all very happy and would recommend and visit again!
Disappointing hotel. Poop area was nice but that was really it. Communal reception restaurant and bar very disappointing and certainly not 5 star.
The staff made the difference though — everyone was kind and helpful. A special shout-out to Jordi at reception, who went above and beyond for us more than once. He made everything easy and really made us feel at home.
Can’t wait to come back!
Our room was beautiful, the clean ladies did an amazing work!
I wanted to thank the guest experience team for their kindness and patience with us: Eva, Marina, Brittany and Katrin thanks for being so helpful!
We enjoyed a massage at the spa and… wordless, thanks to Ray!
The pool is amazing, huge, the sunbeds are comfortable (shout out to Alfons, thank you!)
We’ll come back!!!
Waiting staff are also very friendly and helpful!
Would recommend this hotel if you are looking to stay in Menorca.
Regards,
Begench
The spa wasn’t turned on when we arrived, and there was no one around to assist for 15 minutes. On day one, we used our €40 voucher to book a sunbed, but it was taken when we ordered water, with no explanation that it was actually a drinks credit. We only found that out on day three. It also felt unfair to charge €80/€40 for beds as hotel guests, especially as we couldn’t get one most days—and service clearly dropped when we weren’t on them.
Our room didn’t match the photos online, two of us had to use an open shower with no privacy, and the room wasn’t cleaned or sheets changed on some days. Overall, it felt impersonal, disorganised, and disappointing.
When I arrived I had to wait over 5 hours for a room. When I got one, it was facing a car park and stank of cigarettes. Moved to another room, still really poor. Marina facing - you can reach the sink from bed. It’s a very tired hotel. ******* really need to get these standards better!
Area is also very tired, loads of shutdown shops, restaurants. Terrible restaurants, like going back to the 80s.
Staff were on the whole good. Bar one receptionist who needs customer service training.
And the pool entertainment “DJ” plays the same sound track over and over every day. Given it’s “adults only” loads of irritating kids thinking they’re at an Ibiza pool party.
Cafe and Restaurants near hotel
Frequently asked questions about Lago Resort Menorca Casas del Lago
How much does it cost to stay at Lago Resort Menorca Casas del Lago?
The cost of staying in Lago Resort Menorca Casas del Lago depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 184 USD. Enter your dates to see the exact offer prices.
Is it far from Lago Resort Menorca Casas del Lago to the nearest beach?
It takes 2 minutes to reach to the nearest beach.
Is there health facilities from Lago Resort Menorca Casas del Lago?
Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre
Which room categories are available in the Lago Resort Menorca Casas del Lago?
You can book Marina Chic Double room, 2 Bedrooms Suite, Double Suite, Double Suite with garden view, Nature Double Suite, Cool Double Suite, Cool Double Harbour Suite, Cool Double Jacuzzi Harbour Suite, Cool Double Studio in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Lago Resort Menorca Casas del Lago?
Check-in at Lago Resort Menorca Casas del Lago is possible from 15:00, check-out is until 12:00.
Does Lago Resort Menorca Casas del Lago have a pool?
Yes, Lago Resort Menorca Casas del Lago has a swimming pool for guests.
Does Lago Resort Menorca Casas del Lago allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Lago Resort Menorca Casas del Lago.
Does Lago Resort Menorca Casas del Lago offer breakfast?
Yes, Lago Resort Menorca Casas del Lago offers breakfast for guests. Breakfast options include Vegetarian.
How to get to Lago Resort Menorca Casas del Lago from the nearest airport?
The nearest airport is Menorca Airport, located about 50 mins from hotel by car (54.5 km) away.
What’s the cancellation policy at Lago Resort Menorca Casas del Lago?
The cancellation policy at Lago Resort Menorca Casas del Lago depends on your room type and booking terms.
Does Lago Resort Menorca Casas del Lago offer airport transfers?
Yes, Lago Resort Menorca Casas del Lago offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.









































































































